TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Easy to use .Have used TurboTax for several years. I have never been adited
Date published: 2023-03-02
Rated 5 out of 5 by from Easy to use I've been using Turbo Tax for 15 years. Tax services ask the same questions, yet charge double and triple what I pay doing it myself. Takes me less than 90 minutes to complete my return.
Date published: 2023-03-02
Rated 4 out of 5 by from Been a Turbotax customer for Years The experts that Turbotax hire are proficient and professional. The only criticism I have is with the full services product. Need to have the ability to upload more than one document at a time. There should be a dashboard showing the progress of the return process.
Date published: 2023-03-02
Rated 5 out of 5 by from TurboTax is Awesome Very easy to use. Helpful with answers to questions Love!
Date published: 2023-03-02
Rated 5 out of 5 by from Very easy and convenient TurboTax made filing enjoyable. Gave me more insight about filing than any tax preparer that I have been to before. Thank you!
Date published: 2023-03-02
Rated 1 out of 5 by from Way too expensive!! Next year I will go to a tax professional. I just paid over $100 for this and had to file myself. I could have used a professional for $60. Complete waste of money.
Date published: 2023-03-02
Rated 5 out of 5 by from Best Tax Year Experience Every single year I dread the thought of having to prepare my taxes. And this year was so different. Turbo Tax walked me through every single detail of my taxes, credits, forms to file with my return, everything was very streamlined and efficient. This has been my best experience to date!!! I appreciate the way the system checks, double checks, and triple checks both my state and federal tax returns and allowed me to make corrections along the way. The “help “ box made it easier to understand the various IRS definitions. I’m so glad that I decided to file my taxes with Turbo Tax and this makes me 4th year in a row!! I will definitely recommend it to anyone. Even the cost was much more affordable than a lot of other tax offices and I didn’t feel ripped out with my final payment (under $250) Thank you again Turbo Tax and see you next year :)
Date published: 2023-03-02
Rated 3 out of 5 by from Updates were painful Updates to the software would take extended periods of time to complete. Usually overnight would work. Information on resolving this issue did not help. Overall a manual update of the Federal was able to be completed, TT worked better but the state update still took several hours. I completed my filing and now I hope all tax code updates were installed,
Date published: 2023-03-02
Rated 5 out of 5 by from Turbo Tax Everything went well except for a hiccup on the state, but I contacted support, who was also lost. I ended up deleting my state and allowing it to repopulate, and it corrected itself. However, I spent along with Turbo Tax help over 6 hours on this.
Date published: 2023-03-02
Rated 5 out of 5 by from Simple and fast! Used TurboTax for a few years and it's so easy and fast.
Date published: 2023-03-02
All TurboTax® Offerings Reviews - Page 8393
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to use .Have used TurboTax for several years. I have never been adited
Date published: 2023-03-02
Rated 5 out of 5 by from Easy to use I've been using Turbo Tax for 15 years. Tax services ask the same questions, yet charge double and triple what I pay doing it myself. Takes me less than 90 minutes to complete my return.
Date published: 2023-03-02
Rated 4 out of 5 by from Been a Turbotax customer for Years The experts that Turbotax hire are proficient and professional. The only criticism I have is with the full services product. Need to have the ability to upload more than one document at a time. There should be a dashboard showing the progress of the return process.
Date published: 2023-03-02
Rated 5 out of 5 by from TurboTax is Awesome Very easy to use. Helpful with answers to questions Love!
Date published: 2023-03-02
Rated 5 out of 5 by from Very easy and convenient TurboTax made filing enjoyable. Gave me more insight about filing than any tax preparer that I have been to before. Thank you!
Date published: 2023-03-02
Rated 1 out of 5 by from Way too expensive!! Next year I will go to a tax professional. I just paid over $100 for this and had to file myself. I could have used a professional for $60. Complete waste of money.
Date published: 2023-03-02
Rated 5 out of 5 by from Best Tax Year Experience Every single year I dread the thought of having to prepare my taxes. And this year was so different. Turbo Tax walked me through every single detail of my taxes, credits, forms to file with my return, everything was very streamlined and efficient. This has been my best experience to date!!! I appreciate the way the system checks, double checks, and triple checks both my state and federal tax returns and allowed me to make corrections along the way. The “help “ box made it easier to understand the various IRS definitions. I’m so glad that I decided to file my taxes with Turbo Tax and this makes me 4th year in a row!! I will definitely recommend it to anyone. Even the cost was much more affordable than a lot of other tax offices and I didn’t feel ripped out with my final payment (under $250) Thank you again Turbo Tax and see you next year :)
Date published: 2023-03-02
Rated 3 out of 5 by from Updates were painful Updates to the software would take extended periods of time to complete. Usually overnight would work. Information on resolving this issue did not help. Overall a manual update of the Federal was able to be completed, TT worked better but the state update still took several hours. I completed my filing and now I hope all tax code updates were installed,
Date published: 2023-03-02
Rated 5 out of 5 by from Turbo Tax Everything went well except for a hiccup on the state, but I contacted support, who was also lost. I ended up deleting my state and allowing it to repopulate, and it corrected itself. However, I spent along with Turbo Tax help over 6 hours on this.
Date published: 2023-03-02
Rated 5 out of 5 by from Simple and fast! Used TurboTax for a few years and it's so easy and fast.
Date published: 2023-03-02
All TurboTax® Offerings Reviews - Page 8393