TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Great Live Help feature! We had a more complicated tax situation this year, like many, I'd guess. The Live Help feature was very helpful! The agent (Tammy) who reviewed our taxes was great and thorough. Her expertise made me much more confident filing this year.
Date published: 2021-02-25
Rated 5 out of 5 by from Great size Very simple and easy to use. Lots of good information and helpful with all tax tips. Navigation is very simple also. Highly recommend using Turbo tax. Have used them in past also
Date published: 2021-02-25
Rated 5 out of 5 by from Excellent software and company Rather easy to use. I did somehow entered two forms, three times each, but the phone call assistance got me through that mistake. I recommend it.
Date published: 2021-02-25
Rated 1 out of 5 by from TurboTax USED to be great I had to pay for it this year. When signing up for it it said it would be $40. then once I completed filing it added some kind of fee and the total was $80. I will be finding a new way to file next year.
Date published: 2021-02-25
Rated 5 out of 5 by from Awesome I was very helpful will use again very easy to use William again
Date published: 2021-02-25
Rated 5 out of 5 by from Happy Customer! Great customer service. Very helpful to have questions answered online in real time!
Date published: 2021-02-25
Rated 5 out of 5 by from 4 YEARS STRONG I have never had any issues and plan on continuing to use turbotax.
Date published: 2021-02-25
Rated 4 out of 5 by from Not as easy as everyone said but manageable It was easy enough to follow through and it was helpful that it offered to help you find the information you had to enter.
Date published: 2021-02-25
Rated 5 out of 5 by from I love Turbo Tax I love Turbo Tax but found it a little confusing on certain issues
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax is VERY user friendly!! We have used TurboTax for several years and is the only Tax software that we will continue to use because of how detailed and user friendly it is. It's like having a real live Tax Expert sitting with you, walk you through each and every scenario that could possibly find our family more of a refund year after year!!!
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 8381
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great Live Help feature! We had a more complicated tax situation this year, like many, I'd guess. The Live Help feature was very helpful! The agent (Tammy) who reviewed our taxes was great and thorough. Her expertise made me much more confident filing this year.
Date published: 2021-02-25
Rated 5 out of 5 by from Great size Very simple and easy to use. Lots of good information and helpful with all tax tips. Navigation is very simple also. Highly recommend using Turbo tax. Have used them in past also
Date published: 2021-02-25
Rated 5 out of 5 by from Excellent software and company Rather easy to use. I did somehow entered two forms, three times each, but the phone call assistance got me through that mistake. I recommend it.
Date published: 2021-02-25
Rated 1 out of 5 by from TurboTax USED to be great I had to pay for it this year. When signing up for it it said it would be $40. then once I completed filing it added some kind of fee and the total was $80. I will be finding a new way to file next year.
Date published: 2021-02-25
Rated 5 out of 5 by from Awesome I was very helpful will use again very easy to use William again
Date published: 2021-02-25
Rated 5 out of 5 by from Happy Customer! Great customer service. Very helpful to have questions answered online in real time!
Date published: 2021-02-25
Rated 5 out of 5 by from 4 YEARS STRONG I have never had any issues and plan on continuing to use turbotax.
Date published: 2021-02-25
Rated 4 out of 5 by from Not as easy as everyone said but manageable It was easy enough to follow through and it was helpful that it offered to help you find the information you had to enter.
Date published: 2021-02-25
Rated 5 out of 5 by from I love Turbo Tax I love Turbo Tax but found it a little confusing on certain issues
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax is VERY user friendly!! We have used TurboTax for several years and is the only Tax software that we will continue to use because of how detailed and user friendly it is. It's like having a real live Tax Expert sitting with you, walk you through each and every scenario that could possibly find our family more of a refund year after year!!!
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 8381