TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281567 reviews)
Star ratings are from 2020
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Rated 5 out of 5 by from So easy I can't believe how easy & fast it is to file with Turbo.
Date published: 2021-03-03
Rated 5 out of 5 by from always use turbo tax i always use turbo tax. its the easiest way and makes it simple for someone like me.
Date published: 2021-03-03
Rated 5 out of 5 by from Great experience Doing this for the first time after my husband’s passing and it was easier than I thought it would be. I’m happy my sister recommended me to use TurboTax.
Date published: 2021-03-03
Rated 4 out of 5 by from Fantastic I really liked the help I was given with a live agent and I liked how the agent was very patient being it was done late in the evening.
Date published: 2021-03-03
Rated 5 out of 5 by from Review 2020 This was very fast an easy since I only had 2 things to enter. I really hope this is processed. The IRS still hasnt processed my 2019 but hopefully turbo tax will protect me that way.
Date published: 2021-03-03
Rated 4 out of 5 by from Felt like I didnt know what a package covers Like when you set up an appointment that it states it included "uh included in what?" Felt a bit unclear as to what you will have to pay for later I guess I had a MAX package but when I took it off it was the same amount so I was just paying for something I didnt use or need. I don't own a home I dont a car so why? Would also live if there was a run down while talking live on appointment with tax adviser.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is trustworthy Ever since I was a little girl, my dad has always done is taxes with turbo tax, and not that i am an adult with my own business, it was only right to use turbo tax. I knew it would be easy and they would be in my best interest. I was nervous about filing for my business for the first time so i sent my information to the live tax expert. They reviewed it and made some suggestions, that helped me get a little more on my return. I honestly thought we werent going to get anything back. I seriously wouldnt know what to do without turbo tax.
Date published: 2021-03-03
Rated 3 out of 5 by from Complicated and undersupported. Input for both Federal and State need to be explained and linked. State for 203 , for some reason, stopped the submittal process 3 or 4 times befor corrected. Too many steps to "file". This review form is an example of poorly written survey technique. Should auto-populate, for example.
Date published: 2021-03-03
Rated 5 out of 5 by from Always helpful Taxes often intimidate me and I always wonder if I should just give in and get an accountant. But every year I feel good filing with TurboTax, this year I upgraded a little and the $160 I paid to file and keep me extra safe felt worth it! :)
Date published: 2021-03-03
Rated 5 out of 5 by from Quick and excellent Tax preparers were helpful and efficient. Was a very smooth experience.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 8381
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from So easy I can't believe how easy & fast it is to file with Turbo.
Date published: 2021-03-03
Rated 5 out of 5 by from always use turbo tax i always use turbo tax. its the easiest way and makes it simple for someone like me.
Date published: 2021-03-03
Rated 5 out of 5 by from Great experience Doing this for the first time after my husband’s passing and it was easier than I thought it would be. I’m happy my sister recommended me to use TurboTax.
Date published: 2021-03-03
Rated 4 out of 5 by from Fantastic I really liked the help I was given with a live agent and I liked how the agent was very patient being it was done late in the evening.
Date published: 2021-03-03
Rated 5 out of 5 by from Review 2020 This was very fast an easy since I only had 2 things to enter. I really hope this is processed. The IRS still hasnt processed my 2019 but hopefully turbo tax will protect me that way.
Date published: 2021-03-03
Rated 4 out of 5 by from Felt like I didnt know what a package covers Like when you set up an appointment that it states it included "uh included in what?" Felt a bit unclear as to what you will have to pay for later I guess I had a MAX package but when I took it off it was the same amount so I was just paying for something I didnt use or need. I don't own a home I dont a car so why? Would also live if there was a run down while talking live on appointment with tax adviser.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is trustworthy Ever since I was a little girl, my dad has always done is taxes with turbo tax, and not that i am an adult with my own business, it was only right to use turbo tax. I knew it would be easy and they would be in my best interest. I was nervous about filing for my business for the first time so i sent my information to the live tax expert. They reviewed it and made some suggestions, that helped me get a little more on my return. I honestly thought we werent going to get anything back. I seriously wouldnt know what to do without turbo tax.
Date published: 2021-03-03
Rated 3 out of 5 by from Complicated and undersupported. Input for both Federal and State need to be explained and linked. State for 203 , for some reason, stopped the submittal process 3 or 4 times befor corrected. Too many steps to "file". This review form is an example of poorly written survey technique. Should auto-populate, for example.
Date published: 2021-03-03
Rated 5 out of 5 by from Always helpful Taxes often intimidate me and I always wonder if I should just give in and get an accountant. But every year I feel good filing with TurboTax, this year I upgraded a little and the $160 I paid to file and keep me extra safe felt worth it! :)
Date published: 2021-03-03
Rated 5 out of 5 by from Quick and excellent Tax preparers were helpful and efficient. Was a very smooth experience.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 8381