TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by
Mr Mister Sir from
Turbo Tax one Giant Leap Backwards
I didn't like it. Your online help was gone. It sucked. I will be going with a different provider next year.
Date published: 2022-04-14
Rated 3 out of 5 by
PJSeeE from
Easy But...
Turbo tax is easy to use, and I appreciate being able to upload documents. However, your fees are getting way too high! They might price me right out of being able to use your services in the future.
Date published: 2022-04-14
Rated 5 out of 5 by
_taylor_ from
Love TurboTax
So easy to file my own taxes for free! The steps are easy to understand and follow. Anytime I have a question, there's a helpful link at the ready.
Date published: 2022-04-14
Rated 5 out of 5 by
Ssnga from
TurboTax is amazing
I have used turbo tax for years. It is great and self explanatory.
Date published: 2022-04-14
Rated 5 out of 5 by
wilsonkw3 from
Very helpful
TurboTax software was helpful to file my tax return.
Date published: 2022-04-14
Rated 2 out of 5 by
Suezzzg from
I DO LOVE TURBOTAX HAVE BEEN USING SINCE IT BEGAN
It took a LONG time to figure out I needed to turn my firewall off when trying to add my credit card. I even called the number where I was given a confirmation number and told my taxes where submitted. after turning off firewall it took minutes to finally add card and submit and save my taxes.Your help desk should be told to tell callers this.
Date published: 2022-04-14
Rated 5 out of 5 by
NAMASTE DREW from
TURBO TAX ROCKS
FAST EASY AND INEXPENSIVE. I LOVE TURBOTAX AND USE IT EVERY YEAR
Date published: 2022-04-14
Rated 5 out of 5 by
Tngirltn from
Turbo Tax worked really good
Recommended from parents which have used Turbo Tax for years. Worked good and had good walk thru steps. Not hard. Recommended to anyone.
Date published: 2022-04-14
Rated 2 out of 5 by
Gmoney10585 from
More complicated than previous free filing years
It was often difficult to go back to correct sections. It looped around multiple times for the investment sections and was very unclear. Frustrating but I got through it.
Date published: 2022-04-14
Rated 5 out of 5 by
Twin Cities Hooligan from
Turbo tax great !
Turbo tax is very user friendly and agents I worked with are helpful and knowledgeable.
All TurboTax® Offerings Reviews - Page 8358
Date published: 2022-04-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
Mr Mister Sir from
Turbo Tax one Giant Leap Backwards
I didn't like it. Your online help was gone. It sucked. I will be going with a different provider next year.
Date published: 2022-04-14
Rated 3 out of 5 by
PJSeeE from
Easy But...
Turbo tax is easy to use, and I appreciate being able to upload documents. However, your fees are getting way too high! They might price me right out of being able to use your services in the future.
Date published: 2022-04-14
Rated 5 out of 5 by
_taylor_ from
Love TurboTax
So easy to file my own taxes for free! The steps are easy to understand and follow. Anytime I have a question, there's a helpful link at the ready.
Date published: 2022-04-14
Rated 5 out of 5 by
Ssnga from
TurboTax is amazing
I have used turbo tax for years. It is great and self explanatory.
Date published: 2022-04-14
Rated 5 out of 5 by
wilsonkw3 from
Very helpful
TurboTax software was helpful to file my tax return.
Date published: 2022-04-14
Rated 2 out of 5 by
Suezzzg from
I DO LOVE TURBOTAX HAVE BEEN USING SINCE IT BEGAN
It took a LONG time to figure out I needed to turn my firewall off when trying to add my credit card. I even called the number where I was given a confirmation number and told my taxes where submitted. after turning off firewall it took minutes to finally add card and submit and save my taxes.Your help desk should be told to tell callers this.
Date published: 2022-04-14
Rated 5 out of 5 by
NAMASTE DREW from
TURBO TAX ROCKS
FAST EASY AND INEXPENSIVE. I LOVE TURBOTAX AND USE IT EVERY YEAR
Date published: 2022-04-14
Rated 5 out of 5 by
Tngirltn from
Turbo Tax worked really good
Recommended from parents which have used Turbo Tax for years. Worked good and had good walk thru steps. Not hard. Recommended to anyone.
Date published: 2022-04-14
Rated 2 out of 5 by
Gmoney10585 from
More complicated than previous free filing years
It was often difficult to go back to correct sections. It looped around multiple times for the investment sections and was very unclear. Frustrating but I got through it.
Date published: 2022-04-14
Rated 5 out of 5 by
Twin Cities Hooligan from
Turbo tax great !
Turbo tax is very user friendly and agents I worked with are helpful and knowledgeable.
All TurboTax® Offerings Reviews - Page 8358
Date published: 2022-04-14