TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Ads Ads Ads when you're already paying a premium! I consulted representative help several times - and they didn't know how to navigate their own product. Every step of the way Intuit is trying to sell another product - audit protection, something-MAX, checking accounts for faster access to my refund, professional tax reviews... blah blah blah! It's exhausting. Time to leave TT and just pay the money for a tax professional and have that included without the hassle of shameless ADS ADS ADS. I just can't do this product anymore because it's no longer about helping customers do their taxes, it's now about selling another $120+ in services. Alas, it is a historian, Turbotax cannot be prophetic like a real accountant who can help better plan prior to tax season with spending and investment recommendations to maximize deductions. All Turbotax does is calculate for you what you've already done - which I do have to admit it does a solid job at analyzing most potential deductions in a simple, ad filled, process. I do believe there's some deductions that could probably help, so many product ads, but I'd have to take it to a real tax professional to have them look in deeper detail and conversation to see what else is on the table. ADS. Pay me $19.99 and I'll tell you the rest of the story. Have me look at your taxes for $99.99 - I'll review it - I swear! I may not have any actual suggestions, but it'll get looked at!
Date published: 2023-03-02
Rated 5 out of 5 by from Convenient Easy and convenient. Takes less time than sitting in line at a preparer’s office
Date published: 2023-03-02
Rated 2 out of 5 by from trubo tax lies they hook you with free tax filing all for it to be 119.00 I don't like hidden fees and forcing ot pay with no option of free as advertised. its easy and convenient to use so that's the second star
Date published: 2023-03-02
Rated 5 out of 5 by from I keep Coming Back to TurboTax Very thorough experience. I've used this service for the past four years. I wasn't sure if I received my 30% discount with the Uber rideshare partnership with Turbotax though but the pricing seemed fair.
Date published: 2023-03-02
Rated 5 out of 5 by from Turbo Tax is easy and simple I could do most of the forms myself. There were a couple of sticking points and I had to rely old turboTax experts. They returned my phone call in 5 minutes or less...as promised
Date published: 2023-03-02
Rated 5 out of 5 by from 2022 Tax Return with Turbo Tax was awesome! Using Turbo Tax has been easy for me. I have used Turbo Tax since 2014 and every year, the process has been easy and simple by following the steps and having all needed documents available.
Date published: 2023-03-02
Rated 5 out of 5 by from quick and easy I've been using turbo tax for years now. they make it so easy to collect data and move through the returns. Plus I always know where to get to get my past tax returns.
Date published: 2023-03-02
Rated 5 out of 5 by from Love TurboTax! It was easy and when I needed assistance the agent was friendly, helpful, and knowledgeable.
Date published: 2023-03-02
Rated 5 out of 5 by from I appreciate the help and filing I like this app because very helpful and on top of everything
Date published: 2023-03-02
Rated 3 out of 5 by from It's been great, till it wasn't any more Iv loved it and it's been great but lately iv had some issues with there tactics. Last year they claimed to give a 100$ if you had your refund put on there credit karma card. They didn't mention the nonsense criteria you had to do to actually get that 100$. Also they sent me a promo code to save 30%.. that expired by 2/13. Taxes started getting accepted 1/28 obviously they didn't want anyone actually using it. And lastly the referral bonus I never recieved niether did the person I referred.
Date published: 2023-03-02
All TurboTax® Offerings Reviews - Page 8352
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Ads Ads Ads when you're already paying a premium! I consulted representative help several times - and they didn't know how to navigate their own product. Every step of the way Intuit is trying to sell another product - audit protection, something-MAX, checking accounts for faster access to my refund, professional tax reviews... blah blah blah! It's exhausting. Time to leave TT and just pay the money for a tax professional and have that included without the hassle of shameless ADS ADS ADS. I just can't do this product anymore because it's no longer about helping customers do their taxes, it's now about selling another $120+ in services. Alas, it is a historian, Turbotax cannot be prophetic like a real accountant who can help better plan prior to tax season with spending and investment recommendations to maximize deductions. All Turbotax does is calculate for you what you've already done - which I do have to admit it does a solid job at analyzing most potential deductions in a simple, ad filled, process. I do believe there's some deductions that could probably help, so many product ads, but I'd have to take it to a real tax professional to have them look in deeper detail and conversation to see what else is on the table. ADS. Pay me $19.99 and I'll tell you the rest of the story. Have me look at your taxes for $99.99 - I'll review it - I swear! I may not have any actual suggestions, but it'll get looked at!
Date published: 2023-03-02
Rated 5 out of 5 by from Convenient Easy and convenient. Takes less time than sitting in line at a preparer’s office
Date published: 2023-03-02
Rated 2 out of 5 by from trubo tax lies they hook you with free tax filing all for it to be 119.00 I don't like hidden fees and forcing ot pay with no option of free as advertised. its easy and convenient to use so that's the second star
Date published: 2023-03-02
Rated 5 out of 5 by from I keep Coming Back to TurboTax Very thorough experience. I've used this service for the past four years. I wasn't sure if I received my 30% discount with the Uber rideshare partnership with Turbotax though but the pricing seemed fair.
Date published: 2023-03-02
Rated 5 out of 5 by from Turbo Tax is easy and simple I could do most of the forms myself. There were a couple of sticking points and I had to rely old turboTax experts. They returned my phone call in 5 minutes or less...as promised
Date published: 2023-03-02
Rated 5 out of 5 by from 2022 Tax Return with Turbo Tax was awesome! Using Turbo Tax has been easy for me. I have used Turbo Tax since 2014 and every year, the process has been easy and simple by following the steps and having all needed documents available.
Date published: 2023-03-02
Rated 5 out of 5 by from quick and easy I've been using turbo tax for years now. they make it so easy to collect data and move through the returns. Plus I always know where to get to get my past tax returns.
Date published: 2023-03-02
Rated 5 out of 5 by from Love TurboTax! It was easy and when I needed assistance the agent was friendly, helpful, and knowledgeable.
Date published: 2023-03-02
Rated 5 out of 5 by from I appreciate the help and filing I like this app because very helpful and on top of everything
Date published: 2023-03-02
Rated 3 out of 5 by from It's been great, till it wasn't any more Iv loved it and it's been great but lately iv had some issues with there tactics. Last year they claimed to give a 100$ if you had your refund put on there credit karma card. They didn't mention the nonsense criteria you had to do to actually get that 100$. Also they sent me a promo code to save 30%.. that expired by 2/13. Taxes started getting accepted 1/28 obviously they didn't want anyone actually using it. And lastly the referral bonus I never recieved niether did the person I referred.
Date published: 2023-03-02
All TurboTax® Offerings Reviews - Page 8352