TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 3 out of 5 by from Live help was not great Live help took too long to answer questions. Nowhere to put my HELOC interest paid. Other areas easy some not. For the price I could have had someone else do this for us. No money saved. Disappointed.
Date published: 2023-03-02
Rated 5 out of 5 by from Anyone can do it I have been doing my own tax returns with TurboTax since I've been 17. It really does make it easy so that anyone can do it. I always do the most basic package and it always seem to work out fine.
Date published: 2023-03-02
Rated 5 out of 5 by from thumbs up We use it every year. It keeps getting easier and easier.
Date published: 2023-03-02
Rated 4 out of 5 by from Handled out of state taxes The whole automated process seems through. I was impressed that it handled the complications of out of state taxes.
Date published: 2023-03-02
Rated 5 out of 5 by from Turbo Tax is my preference to file my tax returns My return this year was a little more complex than usual but I was able to complete with confidence that all is accurate!! I have been using this software for 9 years now.
Date published: 2023-03-02
Rated 5 out of 5 by from Awesome I loved the way I was walked through every detail.
Date published: 2023-03-02
Rated 4 out of 5 by from Not as easy as last year. I had a problem with turbo tax telling me to fix something which I didn't think needed fixing. I spoke with Brittany and she was great. She helped me with the problem, sticking with me as long as it took.
Date published: 2023-03-02
Rated 2 out of 5 by from Had a problem this year I paid extra for the turbo tax package with expert advice. The person Kamara, that I spoke with was impatient, abrupt and rude. I had the distinct feeling she was annoyed with me. She was awful. I ended my conversation with her and did my taxes without her. I'd like that charge taken off my bill. She did nothing for me but stress me out
Date published: 2023-03-02
Rated 5 out of 5 by from Fast Response and Tax Expert Knows her stuff! Lena was exceptional and helped me resolve my amended return in less than 5 min.
Date published: 2023-03-02
Rated 5 out of 5 by from Easy, simple...Loved it! Experience was great. It was faster than going into H&R like I usually do and it saved me a ton by doing it myself. I was tired of paying them to do it for me, I never realized how simple it was to do on TurboTax. I'll definitely be returning next year to file again! Thanks!
Date published: 2023-03-02
All TurboTax® Offerings Reviews - Page 8281
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Live help was not great Live help took too long to answer questions. Nowhere to put my HELOC interest paid. Other areas easy some not. For the price I could have had someone else do this for us. No money saved. Disappointed.
Date published: 2023-03-02
Rated 5 out of 5 by from Anyone can do it I have been doing my own tax returns with TurboTax since I've been 17. It really does make it easy so that anyone can do it. I always do the most basic package and it always seem to work out fine.
Date published: 2023-03-02
Rated 5 out of 5 by from thumbs up We use it every year. It keeps getting easier and easier.
Date published: 2023-03-02
Rated 4 out of 5 by from Handled out of state taxes The whole automated process seems through. I was impressed that it handled the complications of out of state taxes.
Date published: 2023-03-02
Rated 5 out of 5 by from Turbo Tax is my preference to file my tax returns My return this year was a little more complex than usual but I was able to complete with confidence that all is accurate!! I have been using this software for 9 years now.
Date published: 2023-03-02
Rated 5 out of 5 by from Awesome I loved the way I was walked through every detail.
Date published: 2023-03-02
Rated 4 out of 5 by from Not as easy as last year. I had a problem with turbo tax telling me to fix something which I didn't think needed fixing. I spoke with Brittany and she was great. She helped me with the problem, sticking with me as long as it took.
Date published: 2023-03-02
Rated 2 out of 5 by from Had a problem this year I paid extra for the turbo tax package with expert advice. The person Kamara, that I spoke with was impatient, abrupt and rude. I had the distinct feeling she was annoyed with me. She was awful. I ended my conversation with her and did my taxes without her. I'd like that charge taken off my bill. She did nothing for me but stress me out
Date published: 2023-03-02
Rated 5 out of 5 by from Fast Response and Tax Expert Knows her stuff! Lena was exceptional and helped me resolve my amended return in less than 5 min.
Date published: 2023-03-02
Rated 5 out of 5 by from Easy, simple...Loved it! Experience was great. It was faster than going into H&R like I usually do and it saved me a ton by doing it myself. I was tired of paying them to do it for me, I never realized how simple it was to do on TurboTax. I'll definitely be returning next year to file again! Thanks!
Date published: 2023-03-02
All TurboTax® Offerings Reviews - Page 8281