TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
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Rated 3 out of 5 by Cat S244f444 from Live help was not great Live help took too long to answer questions. Nowhere to put my HELOC interest paid. Other areas easy some not. For the price I could have had someone else do this for us. No money saved. Disappointed.
Date published: 2023-03-02
Rated 5 out of 5 by chetkenz from Anyone can do it I have been doing my own tax returns with TurboTax since I've been 17. It really does make it easy so that anyone can do it. I always do the most basic package and it always seem to work out fine.
Date published: 2023-03-02
Rated 5 out of 5 by bigfudge42069 from thumbs up We use it every year. It keeps getting easier and easier.
Date published: 2023-03-02
Rated 4 out of 5 by BAH70 from Handled out of state taxes The whole automated process seems through. I was impressed that it handled the complications of out of state taxes.
Date published: 2023-03-02
Rated 5 out of 5 by Sensei16 from Turbo Tax is my preference to file my tax returns My return this year was a little more complex than usual but I was able to complete with confidence that all is accurate!! I have been using this software for 9 years now.
Date published: 2023-03-02
Rated 5 out of 5 by kariman from Awesome I loved the way I was walked through every detail.
Date published: 2023-03-02
Rated 4 out of 5 by StillChris from Not as easy as last year. I had a problem with turbo tax telling me to fix something which I didn't think needed fixing. I spoke with Brittany and she was great. She helped me with the problem, sticking with me as long as it took.
Date published: 2023-03-02
Rated 2 out of 5 by council woman from Had a problem this year I paid extra for the turbo tax package with expert advice. The person Kamara, that I spoke with was impatient, abrupt and rude. I had the distinct feeling she was annoyed with me. She was awful. I ended my conversation with her and did my taxes without her. I'd like that charge taken off my bill. She did nothing for me but stress me out
Date published: 2023-03-02
Rated 5 out of 5 by Savan7 from Fast Response and Tax Expert Knows her stuff! Lena was exceptional and helped me resolve my amended return in less than 5 min.
Date published: 2023-03-02
Rated 5 out of 5 by howes125 from Easy, simple...Loved it! Experience was great. It was faster than going into H&R like I usually do and it saved me a ton by doing it myself. I was tired of paying them to do it for me, I never realized how simple it was to do on TurboTax. I'll definitely be returning next year to file again! Thanks!
All TurboTax® Offerings Reviews - Page 8281
Date published: 2023-03-02
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by Cat S244f444 from Live help was not great Live help took too long to answer questions. Nowhere to put my HELOC interest paid. Other areas easy some not. For the price I could have had someone else do this for us. No money saved. Disappointed.
Date published: 2023-03-02
Rated 5 out of 5 by chetkenz from Anyone can do it I have been doing my own tax returns with TurboTax since I've been 17. It really does make it easy so that anyone can do it. I always do the most basic package and it always seem to work out fine.
Date published: 2023-03-02
Rated 5 out of 5 by bigfudge42069 from thumbs up We use it every year. It keeps getting easier and easier.
Date published: 2023-03-02
Rated 4 out of 5 by BAH70 from Handled out of state taxes The whole automated process seems through. I was impressed that it handled the complications of out of state taxes.
Date published: 2023-03-02
Rated 5 out of 5 by Sensei16 from Turbo Tax is my preference to file my tax returns My return this year was a little more complex than usual but I was able to complete with confidence that all is accurate!! I have been using this software for 9 years now.
Date published: 2023-03-02
Rated 5 out of 5 by kariman from Awesome I loved the way I was walked through every detail.
Date published: 2023-03-02
Rated 4 out of 5 by StillChris from Not as easy as last year. I had a problem with turbo tax telling me to fix something which I didn't think needed fixing. I spoke with Brittany and she was great. She helped me with the problem, sticking with me as long as it took.
Date published: 2023-03-02
Rated 2 out of 5 by council woman from Had a problem this year I paid extra for the turbo tax package with expert advice. The person Kamara, that I spoke with was impatient, abrupt and rude. I had the distinct feeling she was annoyed with me. She was awful. I ended my conversation with her and did my taxes without her. I'd like that charge taken off my bill. She did nothing for me but stress me out
Date published: 2023-03-02
Rated 5 out of 5 by Savan7 from Fast Response and Tax Expert Knows her stuff! Lena was exceptional and helped me resolve my amended return in less than 5 min.
Date published: 2023-03-02
Rated 5 out of 5 by howes125 from Easy, simple...Loved it! Experience was great. It was faster than going into H&R like I usually do and it saved me a ton by doing it myself. I was tired of paying them to do it for me, I never realized how simple it was to do on TurboTax. I'll definitely be returning next year to file again! Thanks!
All TurboTax® Offerings Reviews - Page 8281
Date published: 2023-03-02