TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from made it very easy to do They made it real easy to use, and if you make a mistake you can go back.
Date published: 2023-04-18
Rated 2 out of 5 by from Easy to use - EXPENSIVE Filing was easy enough, but there are a lot of hidden expenses. I thought I was paying $59 and by then end of it, I paid $239. I don't even understand where all the fees came from. But, it was easier to agree to the extra cost than to start over. Pretty frustrating.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy for self-employed/gig workers Super easy and as painless as taxes can be. I’m self employed and it’s even easier if you link your bank account in order to categorize transactions. I still keep all of my receipts in case of audit but there is a feature to take pics of your receipts so you don’t need to keep the physical copies if you don’t want to. It does sometimes get annoying with the little details they want you to fill in over and over sometimes but it’s worth it. Since I periodically go through my transactions, I was filing my state and federal within 30 minutes.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax was Terrific I was very happy in how quick and smooth process was and also provided great tips!
Date published: 2023-04-18
Rated 1 out of 5 by from TurboTax is misleading TurboTax slips in additional charges constantly throughout this process. By the time you're done filing you're spending hundreds in processing fees, in tiny print, no less. The interface is nice, but the company seems very shady. This is what I get for waiting until the last minute to file.
Date published: 2023-04-18
Rated 5 out of 5 by from Very easy to understand, step by step Just the simplicity and step by step process is what makes me coming back year after year.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax review Its so easy to use and I can easily find the answers to my questions.
Date published: 2023-04-18
Rated 3 out of 5 by from turbo tax makes changes that make it harder I find the new format for business taxes to be confusing and hard to understand.
Date published: 2023-04-18
Rated 5 out of 5 by from I LOVE TurboTax ! I've been using TurboTax for over seven years! Of those seven, I switched from an employee to a contractor, and TurboTax is still my preferred method for filing my taxes!
Date published: 2023-04-18
Rated 4 out of 5 by from TurboTax is great, but ... TurboTax is great, but I dislike the constant upsell and cross-sell of its affiliated products. For example, after submitting my return, when I click on a button thinking I'm clicking to agree to receive updates on my refund via text, but instead it turns out I'm clicking to sign up to, for example, Credit Karma, which I don't need, so I have to carefully navigate around the marketing to simply properly log off. I'm one of those customers who will NEVER EVER buy TurboTax's affiliated products, and absolutely no form of advertisement will change my mind to buy your products. I wish there was an option at the start to opt out of all advertisements and marketing pop ups because TurboTax is wasting my time, and this will backfire because you will lose me as customer if you reach my tipping point.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 829
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from made it very easy to do They made it real easy to use, and if you make a mistake you can go back.
Date published: 2023-04-18
Rated 2 out of 5 by from Easy to use - EXPENSIVE Filing was easy enough, but there are a lot of hidden expenses. I thought I was paying $59 and by then end of it, I paid $239. I don't even understand where all the fees came from. But, it was easier to agree to the extra cost than to start over. Pretty frustrating.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy for self-employed/gig workers Super easy and as painless as taxes can be. I’m self employed and it’s even easier if you link your bank account in order to categorize transactions. I still keep all of my receipts in case of audit but there is a feature to take pics of your receipts so you don’t need to keep the physical copies if you don’t want to. It does sometimes get annoying with the little details they want you to fill in over and over sometimes but it’s worth it. Since I periodically go through my transactions, I was filing my state and federal within 30 minutes.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax was Terrific I was very happy in how quick and smooth process was and also provided great tips!
Date published: 2023-04-18
Rated 1 out of 5 by from TurboTax is misleading TurboTax slips in additional charges constantly throughout this process. By the time you're done filing you're spending hundreds in processing fees, in tiny print, no less. The interface is nice, but the company seems very shady. This is what I get for waiting until the last minute to file.
Date published: 2023-04-18
Rated 5 out of 5 by from Very easy to understand, step by step Just the simplicity and step by step process is what makes me coming back year after year.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax review Its so easy to use and I can easily find the answers to my questions.
Date published: 2023-04-18
Rated 3 out of 5 by from turbo tax makes changes that make it harder I find the new format for business taxes to be confusing and hard to understand.
Date published: 2023-04-18
Rated 5 out of 5 by from I LOVE TurboTax ! I've been using TurboTax for over seven years! Of those seven, I switched from an employee to a contractor, and TurboTax is still my preferred method for filing my taxes!
Date published: 2023-04-18
Rated 4 out of 5 by from TurboTax is great, but ... TurboTax is great, but I dislike the constant upsell and cross-sell of its affiliated products. For example, after submitting my return, when I click on a button thinking I'm clicking to agree to receive updates on my refund via text, but instead it turns out I'm clicking to sign up to, for example, Credit Karma, which I don't need, so I have to carefully navigate around the marketing to simply properly log off. I'm one of those customers who will NEVER EVER buy TurboTax's affiliated products, and absolutely no form of advertisement will change my mind to buy your products. I wish there was an option at the start to opt out of all advertisements and marketing pop ups because TurboTax is wasting my time, and this will backfire because you will lose me as customer if you reach my tipping point.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 829