TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 2 out of 5 by from LOTS OF HIDDEN FEES THIS YEAR I LIKE USING TURBO TAX AND HAVE DONE SO FOR MANY YEARS. THIS YEAR WAS FRUSTRATING WITH ALL THE FEES ASSOCIATED WITH E-FILING.
Date published: 2022-10-15
Rated 5 out of 5 by from Easy to use used H&R Block tax program for years. Switched in 2021. Switch was very easy
Date published: 2022-10-15
Rated 5 out of 5 by from Turbo Yax is the best! I have been using Turbo Tax five years in a row. I will be using it all the rest of my life.
Date published: 2022-10-15
Rated 5 out of 5 by from Awesome Tammy took care of all my needs and was very patient got the job done right
Date published: 2022-10-15
Rated 5 out of 5 by from TurboTax Helps Idiot File! I'm autistic and this is the first time I have done taxes by myself and boy was it difficult getting all the right info since I had 4 jobs in 2021! So multiple W-2s and 1099's to juggle! TurboTax helped save my behind from going to federal prison due to my genuine tism
Date published: 2022-10-15
Rated 5 out of 5 by from Great! Great company I recommend them to everyone! I have never had an audit problem since I have been with turbotax.
Date published: 2022-10-15
Rated 4 out of 5 by from A Challenge this year I've used TT since 2003/ The 2021 return was the most challenging to date. There seemed to be a bug/loop that caused a big problem. It had to do with duplicate forms being completed by mistake and no way to delete them. I was on help and tax expert calls for hours for 4 days running. Thankfully Tina stayed with me for almost 5 hours to finally provide a solution. It involved downloading the desktop version and moving away from the online version so that the forms could be deleted.
Date published: 2022-10-15
Rated 5 out of 5 by from Reliable Tax Prep Reliable tax prep we've been using for years. Any interactions I've had with the live experts have been super helpful.
Date published: 2022-10-15
Rated 5 out of 5 by from awesome Great product, have used it for the past 20 years.
Date published: 2022-10-15
Rated 2 out of 5 by from mediocre product - too many inconsistencies I spent hours trying to use my k1 from my TurboTax created LLC Sub S info on the TurboTax personal return. One provided one set of info while the other demanded info not provided by the business return. Crappy deal.
Date published: 2022-10-15
All TurboTax® Offerings Reviews - Page 8232
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from LOTS OF HIDDEN FEES THIS YEAR I LIKE USING TURBO TAX AND HAVE DONE SO FOR MANY YEARS. THIS YEAR WAS FRUSTRATING WITH ALL THE FEES ASSOCIATED WITH E-FILING.
Date published: 2022-10-15
Rated 5 out of 5 by from Easy to use used H&R Block tax program for years. Switched in 2021. Switch was very easy
Date published: 2022-10-15
Rated 5 out of 5 by from Turbo Yax is the best! I have been using Turbo Tax five years in a row. I will be using it all the rest of my life.
Date published: 2022-10-15
Rated 5 out of 5 by from Awesome Tammy took care of all my needs and was very patient got the job done right
Date published: 2022-10-15
Rated 5 out of 5 by from TurboTax Helps Idiot File! I'm autistic and this is the first time I have done taxes by myself and boy was it difficult getting all the right info since I had 4 jobs in 2021! So multiple W-2s and 1099's to juggle! TurboTax helped save my behind from going to federal prison due to my genuine tism
Date published: 2022-10-15
Rated 5 out of 5 by from Great! Great company I recommend them to everyone! I have never had an audit problem since I have been with turbotax.
Date published: 2022-10-15
Rated 4 out of 5 by from A Challenge this year I've used TT since 2003/ The 2021 return was the most challenging to date. There seemed to be a bug/loop that caused a big problem. It had to do with duplicate forms being completed by mistake and no way to delete them. I was on help and tax expert calls for hours for 4 days running. Thankfully Tina stayed with me for almost 5 hours to finally provide a solution. It involved downloading the desktop version and moving away from the online version so that the forms could be deleted.
Date published: 2022-10-15
Rated 5 out of 5 by from Reliable Tax Prep Reliable tax prep we've been using for years. Any interactions I've had with the live experts have been super helpful.
Date published: 2022-10-15
Rated 5 out of 5 by from awesome Great product, have used it for the past 20 years.
Date published: 2022-10-15
Rated 2 out of 5 by from mediocre product - too many inconsistencies I spent hours trying to use my k1 from my TurboTax created LLC Sub S info on the TurboTax personal return. One provided one set of info while the other demanded info not provided by the business return. Crappy deal.
Date published: 2022-10-15
All TurboTax® Offerings Reviews - Page 8232