TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Turbo Tax is always quick and easy Simple prompts. Makes it easy to get everything done quickly and effectively.
Date published: 2023-04-18
Rated 4 out of 5 by from Very handy - payment section could use some work End filing section lacks coordination in partial payments and setting up payments with the IRS. I had to trail/error my way to the end. The extra paid to speak with a consultant was also a waste since the call to me was not answerable.
Date published: 2023-04-18
Rated 5 out of 5 by from Kim was amazing! This was my first time doing my taxes and Kim made it so fun and smoothe!
Date published: 2023-04-18
Rated 5 out of 5 by from easy as pie This was my first time but i will be back again. it was simple and thorough.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax Instructions Turbo Tax was easy to do. The instructions were easy to follow. It usually take me days to do my taxes but with Turbo Tax I was done in less than an hour.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy and quick Only a couple of things were vague at first. Also, didn't have a way to verify previous return data when asked.
Date published: 2023-04-18
Rated 5 out of 5 by from #1 IN THE BUSINESS!! EASY AND VERY HELPFUL!!! BEEN USING FOR YEARS AND WILL CONTINUE TO DO SO!
Date published: 2023-04-18
Rated 5 out of 5 by from Easy for anyone who can read This is the easiest way to get them done! Dummy Proof!
Date published: 2023-04-18
Rated 2 out of 5 by from Not worth the charges When you hit the back button it literally does not take to the exact previous screen. So when you want it to ask you a previous question and show you what you may have selected wrong it doesnt come up and its not clear how to get back to that screen. Once everything is in the submitting process is the only nice factor.
Date published: 2023-04-18
Rated 2 out of 5 by from It's turbotax I've used it multiple times, but for some reason I have had difficulties with it this year. Had to refile 3 times just to get it right. The program kept telling me a document needed to be fixed, but wouldn't show me the actual page for input. I had to get back onto a computer and look up the document to find out it's an insurance document. Also, despite telling them I moved, they never took my new address. Lastly, I don't recommend leaving a review because they share that information.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 824
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is always quick and easy Simple prompts. Makes it easy to get everything done quickly and effectively.
Date published: 2023-04-18
Rated 4 out of 5 by from Very handy - payment section could use some work End filing section lacks coordination in partial payments and setting up payments with the IRS. I had to trail/error my way to the end. The extra paid to speak with a consultant was also a waste since the call to me was not answerable.
Date published: 2023-04-18
Rated 5 out of 5 by from Kim was amazing! This was my first time doing my taxes and Kim made it so fun and smoothe!
Date published: 2023-04-18
Rated 5 out of 5 by from easy as pie This was my first time but i will be back again. it was simple and thorough.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax Instructions Turbo Tax was easy to do. The instructions were easy to follow. It usually take me days to do my taxes but with Turbo Tax I was done in less than an hour.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy and quick Only a couple of things were vague at first. Also, didn't have a way to verify previous return data when asked.
Date published: 2023-04-18
Rated 5 out of 5 by from #1 IN THE BUSINESS!! EASY AND VERY HELPFUL!!! BEEN USING FOR YEARS AND WILL CONTINUE TO DO SO!
Date published: 2023-04-18
Rated 5 out of 5 by from Easy for anyone who can read This is the easiest way to get them done! Dummy Proof!
Date published: 2023-04-18
Rated 2 out of 5 by from Not worth the charges When you hit the back button it literally does not take to the exact previous screen. So when you want it to ask you a previous question and show you what you may have selected wrong it doesnt come up and its not clear how to get back to that screen. Once everything is in the submitting process is the only nice factor.
Date published: 2023-04-18
Rated 2 out of 5 by from It's turbotax I've used it multiple times, but for some reason I have had difficulties with it this year. Had to refile 3 times just to get it right. The program kept telling me a document needed to be fixed, but wouldn't show me the actual page for input. I had to get back onto a computer and look up the document to find out it's an insurance document. Also, despite telling them I moved, they never took my new address. Lastly, I don't recommend leaving a review because they share that information.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 824