TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Paige Fbs from
Easy to use!
I've been using TurboTax for 15+ years! I've always been able to easily chat with an expert if I have a question. Filing and getting a refund (or paying) are easy to do!
Date published: 2022-04-18
Rated 5 out of 5 by
maryhey from
Trusted for years
We've used TurboTax for years now and wouldn't prepare our taxes any other way. It's fast, easy, helpful, and the price is right. Can't beat it.
Date published: 2022-04-18
Rated 5 out of 5 by
sbryant0709 from
Great filing system
My experience is always smooth and helpful. Easy to complete without much assistence.
Date published: 2022-04-18
Rated 5 out of 5 by
Cao4 from
Easy Taxes
Excellent and easy to navigate. i would recommend it
Date published: 2022-04-18
Rated 1 out of 5 by
John Of Connecticut Shire from
Lot of Quirks and Bugs This Year
Been a loyal TurboTax person for over a decade. This was the first year I had trepidation with submitting the taxes. Very difficult to find where to put in the 1098-T for my educational expenses, instead just kept telling me I didn't qualify for a child tax credit. Assessed me a penalty for ...something on line 38 and wasn't even valid. Add this to the fact that trying to buy the download from Amazon was a nightmare, and you'll understand why I'm rethinking using next year.
Date published: 2022-04-18
Rated 3 out of 5 by
bblatch from
Some problems this year
Installer error 1063 took a lot of my time and a lot of your tech's time to resolve. If you get the message out that uninstalling and then reinstalling TurboTax solved the problem, we would all have been happier
Date published: 2022-04-18
Rated 2 out of 5 by
Blow it out your from
Not very accurate
I have used Turbotax for many years. This is the first time that I had been rejected 4 times during filing. It imports last years data, does all it's special checks and says all is good. Then itgets kicked back by IRS for something TT should caught, wife's DL number, wife's AGi not on form, which I put in there 3 times. Wasted a lot of my time, downloading forms to verify all was correct. If they are supposed to being doing all these checks, they should have caught it. Also they came back and said I had to pay another $20 because I had one more form when I was almost completed. I doubt I will use them next year.
Date published: 2022-04-18
Rated 5 out of 5 by
null from
Great Experience with Turbo Tax
Very easy and user friendly. Prepared Federal and State return in under 45 minutes.
Date published: 2022-04-18
Rated 4 out of 5 by
TheBill9 from
TurboTax is easy for a typical return
When I ran into an issue getting the efile to work correctly, your live assistant was wonderful and got it fixed up pronto!
Date published: 2022-04-18
Rated 3 out of 5 by
mfetta from
Too Expensive
It would have been cheaper to buy the software vs online.
All TurboTax® Offerings Reviews - Page 822
Date published: 2022-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Paige Fbs from
Easy to use!
I've been using TurboTax for 15+ years! I've always been able to easily chat with an expert if I have a question. Filing and getting a refund (or paying) are easy to do!
Date published: 2022-04-18
Rated 5 out of 5 by
maryhey from
Trusted for years
We've used TurboTax for years now and wouldn't prepare our taxes any other way. It's fast, easy, helpful, and the price is right. Can't beat it.
Date published: 2022-04-18
Rated 5 out of 5 by
sbryant0709 from
Great filing system
My experience is always smooth and helpful. Easy to complete without much assistence.
Date published: 2022-04-18
Rated 5 out of 5 by
Cao4 from
Easy Taxes
Excellent and easy to navigate. i would recommend it
Date published: 2022-04-18
Rated 1 out of 5 by
John Of Connecticut Shire from
Lot of Quirks and Bugs This Year
Been a loyal TurboTax person for over a decade. This was the first year I had trepidation with submitting the taxes. Very difficult to find where to put in the 1098-T for my educational expenses, instead just kept telling me I didn't qualify for a child tax credit. Assessed me a penalty for ...something on line 38 and wasn't even valid. Add this to the fact that trying to buy the download from Amazon was a nightmare, and you'll understand why I'm rethinking using next year.
Date published: 2022-04-18
Rated 3 out of 5 by
bblatch from
Some problems this year
Installer error 1063 took a lot of my time and a lot of your tech's time to resolve. If you get the message out that uninstalling and then reinstalling TurboTax solved the problem, we would all have been happier
Date published: 2022-04-18
Rated 2 out of 5 by
Blow it out your from
Not very accurate
I have used Turbotax for many years. This is the first time that I had been rejected 4 times during filing. It imports last years data, does all it's special checks and says all is good. Then itgets kicked back by IRS for something TT should caught, wife's DL number, wife's AGi not on form, which I put in there 3 times. Wasted a lot of my time, downloading forms to verify all was correct. If they are supposed to being doing all these checks, they should have caught it. Also they came back and said I had to pay another $20 because I had one more form when I was almost completed. I doubt I will use them next year.
Date published: 2022-04-18
Rated 5 out of 5 by
null from
Great Experience with Turbo Tax
Very easy and user friendly. Prepared Federal and State return in under 45 minutes.
Date published: 2022-04-18
Rated 4 out of 5 by
TheBill9 from
TurboTax is easy for a typical return
When I ran into an issue getting the efile to work correctly, your live assistant was wonderful and got it fixed up pronto!
Date published: 2022-04-18
Rated 3 out of 5 by
mfetta from
Too Expensive
It would have been cheaper to buy the software vs online.
All TurboTax® Offerings Reviews - Page 822
Date published: 2022-04-18