TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.
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TurboTax Online
TurboTax Live
TurboTax CD/Download
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Rated 5 out of 5 by
Olgreg3bear from
Valex
Valex was a huge help and navigating my first state tax return and including my missing stimulus was a breeze with him, thank y'all!!
Date published: 2021-04-09
Rated 5 out of 5 by
LNB08 from
TurboTax is easy to use!
Easy to use for simply returns and answered all my questions
Date published: 2021-04-09
Rated 5 out of 5 by
CR222214 from
Easy and quick!
My experience with Turbo tax was easy and painless!
Date published: 2021-04-09
Rated 5 out of 5 by
Kippy65 from
Great Product
Really does a step by step walk thru the forms. Very easy to use and the help buttons actually help.
Date published: 2021-04-09
Rated 5 out of 5 by
Johnny6903 from
Turbo Tax is easy to use.
I've been using Turbo Tax for over 10 years now, never had an issue
Date published: 2021-04-09
Rated 2 out of 5 by
Bill734 from
Slower and Buggier
I upgraded from Deluxe to Premier this year. I complete multiple returns for family members. I found that history transferred smoothly. However, all returns were slow to open and updates were slow to process. All returns showed the error indicator in the upper left corner when no errors were present. Of highest concern was that the software blocked the completion of a Pennsylvania Joint return by a surviving spouse in the year of death. It says that PA does not allow a joint return to be filed in that that situation which is absolutely not correct. The stimulus accounting was also unnecessarily complicated. Granted, the line by line instructions on the federal form are needlessly complex but I believe TurboTax could find a way to program around this. If I answer 'yes' to receiving the first a second payment that should be sufficient to prefill the form. The inconvenience is compounded by the fact that Turbo tax waits until you are in the process of filing the return to ask for missing information. There were other less significant annoyances but I will simply close by saying that this year's version was the most problematic I have encountered in many years of using your product.
Date published: 2021-04-09
Rated 5 out of 5 by
Rookie Tax preparer from
Turbo Tax is extremely user friendly and detailed
Awesome experience with Turbo Tax! Fast easy and they walk you through step by step!
Date published: 2021-04-09
Rated 5 out of 5 by
wormy2 from
easy to use!
very user friendly. extremely fast. have used turbo tax three years in a row and believe i will continue to use this service.
Date published: 2021-04-09
Rated 5 out of 5 by
ColonelThomas from
Turbo Tax Makes Tax Filing Quick and Easy
The Turbo Tax Tax Filing Software Program is a quick and easy way to file your federal and state income taxes. I recommend Turbo Tax for filing your federal and state income taxes.
Date published: 2021-04-09
Rated 5 out of 5 by
Evie88 from
Easy and makes you confident you're doing it right
So easy to use, straightforward, and makes you confident you are doing your taxes correctly!
All TurboTax® Offerings Reviews - Page 822
Date published: 2021-04-09
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Olgreg3bear from
Valex
Valex was a huge help and navigating my first state tax return and including my missing stimulus was a breeze with him, thank y'all!!
Date published: 2021-04-09
Rated 5 out of 5 by
LNB08 from
TurboTax is easy to use!
Easy to use for simply returns and answered all my questions
Date published: 2021-04-09
Rated 5 out of 5 by
CR222214 from
Easy and quick!
My experience with Turbo tax was easy and painless!
Date published: 2021-04-09
Rated 5 out of 5 by
Kippy65 from
Great Product
Really does a step by step walk thru the forms. Very easy to use and the help buttons actually help.
Date published: 2021-04-09
Rated 5 out of 5 by
Johnny6903 from
Turbo Tax is easy to use.
I've been using Turbo Tax for over 10 years now, never had an issue
Date published: 2021-04-09
Rated 2 out of 5 by
Bill734 from
Slower and Buggier
I upgraded from Deluxe to Premier this year. I complete multiple returns for family members. I found that history transferred smoothly. However, all returns were slow to open and updates were slow to process. All returns showed the error indicator in the upper left corner when no errors were present. Of highest concern was that the software blocked the completion of a Pennsylvania Joint return by a surviving spouse in the year of death. It says that PA does not allow a joint return to be filed in that that situation which is absolutely not correct. The stimulus accounting was also unnecessarily complicated. Granted, the line by line instructions on the federal form are needlessly complex but I believe TurboTax could find a way to program around this. If I answer 'yes' to receiving the first a second payment that should be sufficient to prefill the form. The inconvenience is compounded by the fact that Turbo tax waits until you are in the process of filing the return to ask for missing information. There were other less significant annoyances but I will simply close by saying that this year's version was the most problematic I have encountered in many years of using your product.
Date published: 2021-04-09
Rated 5 out of 5 by
Rookie Tax preparer from
Turbo Tax is extremely user friendly and detailed
Awesome experience with Turbo Tax! Fast easy and they walk you through step by step!
Date published: 2021-04-09
Rated 5 out of 5 by
wormy2 from
easy to use!
very user friendly. extremely fast. have used turbo tax three years in a row and believe i will continue to use this service.
Date published: 2021-04-09
Rated 5 out of 5 by
ColonelThomas from
Turbo Tax Makes Tax Filing Quick and Easy
The Turbo Tax Tax Filing Software Program is a quick and easy way to file your federal and state income taxes. I recommend Turbo Tax for filing your federal and state income taxes.
Date published: 2021-04-09
Rated 5 out of 5 by
Evie88 from
Easy and makes you confident you're doing it right
So easy to use, straightforward, and makes you confident you are doing your taxes correctly!
All TurboTax® Offerings Reviews - Page 822
Date published: 2021-04-09