TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from Don't like the changes I used to easily be able to access old returns on the side tab. Now it is a multiple step process
Date published: 2021-02-27
Rated 5 out of 5 by from Fast and Easy Easiest way to complete and file tax returns. Pulling investment information and tax forms from several financial institutions makes it so much easier than manual entry.
Date published: 2021-02-27
Rated 5 out of 5 by from Couldn't Be Better I had a complex tax situation in 2020 and dreaded getting started. Once I began, the Turbo Tax online system flowed easily and with each step I gained confidence and by the end I was relaxed, confident and fully informed about all aspects of my return. The very last piece was my solar panel rebate and I thought it would be difficult be we sailed right through. This is my go-to place from now on. The software is bright, uncluttered and there are clear explanations for everything. Thanks to Turbo Tax for taking a huge worry off my plate at a reasonable price.
Date published: 2021-02-27
Rated 5 out of 5 by from I like using turbo tax I did my own taxes on line used turbo tax it was helpful
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is Great!!!!!!! Turbo Tax is very easy to use!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-02-27
Rated 5 out of 5 by from Awesome Turbo Tax Live was not very helpful. But I alike the process.
Date published: 2021-02-27
Rated 3 out of 5 by from Just okay this year I had trouble this year getting around errors that Turbotax created. I had to finally delete partnership forms that I didn't need but TT kept asking for a name. I got an error that HDeduc (whatever that is) was estimated and needed to be updated. I never could figure that out since nothing was marked estimated. I went through all the boxes and entered zeros and the error went away.
Date published: 2021-02-27
Rated 5 out of 5 by from I HIGHLY RECOMMEND TURBO TAX OK, SO I HAVE FILED WITH TURBO TAX EASILY AT HOME FOR THE PAST FEW YEARS. IT ONLINE TURBO TAX PLATFORM IS SO EASY TO UNDERSTAND AND ADD TAX INFORMATION. THIS YEAR I HAD TO FILE A 1099-R AND I HAD THE BEST CUSTOMER SERVICE TAX EXPERTS WALKED ME THROUGH EACH STEP OF THE WAY. THANK YOU SO MUCH TURBO TAX PROFESSIONALS. I'LL BE BACK NEXT YEAR 2021
Date published: 2021-02-27
Rated 5 out of 5 by from Turbotax is awesomesauce Great customer service very helpful ...............
Date published: 2021-02-27
Rated 5 out of 5 by from Great. Easy to use I have used turbotax online several years and I am very happy with it so far. Easy to understand and friendly user interface. Good experience so far.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 8169
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Don't like the changes I used to easily be able to access old returns on the side tab. Now it is a multiple step process
Date published: 2021-02-27
Rated 5 out of 5 by from Fast and Easy Easiest way to complete and file tax returns. Pulling investment information and tax forms from several financial institutions makes it so much easier than manual entry.
Date published: 2021-02-27
Rated 5 out of 5 by from Couldn't Be Better I had a complex tax situation in 2020 and dreaded getting started. Once I began, the Turbo Tax online system flowed easily and with each step I gained confidence and by the end I was relaxed, confident and fully informed about all aspects of my return. The very last piece was my solar panel rebate and I thought it would be difficult be we sailed right through. This is my go-to place from now on. The software is bright, uncluttered and there are clear explanations for everything. Thanks to Turbo Tax for taking a huge worry off my plate at a reasonable price.
Date published: 2021-02-27
Rated 5 out of 5 by from I like using turbo tax I did my own taxes on line used turbo tax it was helpful
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is Great!!!!!!! Turbo Tax is very easy to use!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-02-27
Rated 5 out of 5 by from Awesome Turbo Tax Live was not very helpful. But I alike the process.
Date published: 2021-02-27
Rated 3 out of 5 by from Just okay this year I had trouble this year getting around errors that Turbotax created. I had to finally delete partnership forms that I didn't need but TT kept asking for a name. I got an error that HDeduc (whatever that is) was estimated and needed to be updated. I never could figure that out since nothing was marked estimated. I went through all the boxes and entered zeros and the error went away.
Date published: 2021-02-27
Rated 5 out of 5 by from I HIGHLY RECOMMEND TURBO TAX OK, SO I HAVE FILED WITH TURBO TAX EASILY AT HOME FOR THE PAST FEW YEARS. IT ONLINE TURBO TAX PLATFORM IS SO EASY TO UNDERSTAND AND ADD TAX INFORMATION. THIS YEAR I HAD TO FILE A 1099-R AND I HAD THE BEST CUSTOMER SERVICE TAX EXPERTS WALKED ME THROUGH EACH STEP OF THE WAY. THANK YOU SO MUCH TURBO TAX PROFESSIONALS. I'LL BE BACK NEXT YEAR 2021
Date published: 2021-02-27
Rated 5 out of 5 by from Turbotax is awesomesauce Great customer service very helpful ...............
Date published: 2021-02-27
Rated 5 out of 5 by from Great. Easy to use I have used turbotax online several years and I am very happy with it so far. Easy to understand and friendly user interface. Good experience so far.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 8169