TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281609 reviews)
Star ratings are from 2021
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Rated 2 out of 5 by from TurboTax 2020 (Mac) is a pain to use Turbotax 2020 (download version) is worse that the 2019 and 2018 versions. It is full of bugs. We and Intuit support people had to struggle for hours to fix errors in software. Even basic multiplication was done wrong by the software in one of the forms. Font size is so small in the Mac version, it takes a powerful magnifier to read what is on the screen. Overall experience: Painful
Date published: 2021-03-04
Rated 5 out of 5 by from great!!! Great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-03-04
Rated 1 out of 5 by from Turo Tax does work to many error won't file having a hard time if to get someone to help
Date published: 2021-03-04
Rated 5 out of 5 by from Turbo Tax tax takes the worry out of taxes We have been using Turbo Tax for years and have been very pleased. Their program is easy to use and they answer all my questions. Thanks Turbo Tax!
Date published: 2021-03-04
Rated 5 out of 5 by from Easy and reat Very helpful and the software is very user friendly
Date published: 2021-03-04
Rated 1 out of 5 by from you charged me $110.00 for a $49.95 product. never again will I use turbo taxy you stole $60.00 from me and then hide from me giving me no way to contact anyone there
Date published: 2021-03-04
Rated 5 out of 5 by from I love using Turbo Tax!!! Turbo Tax is easy to use and they help you get the biggest refund!!!
Date published: 2021-03-04
Rated 5 out of 5 by from Fantastic Program Have been using Turbo Tax for years. I love the ease of the program. Walks you through every step
Date published: 2021-03-04
Rated 5 out of 5 by from Best Software, World Class Customer Service!!! The customer service is truly WORLD CLASS and hands down the BEST in the industry! Super friendly folks, very professional, down to earth and really great all around. Sure, I was on the phone for a little over 3 hrs with several reps and managers and finally a CPA, but they weren't going to give up on my tricky tax situation. They were patient, warm, kind and really easy to talk to. I LOVE that they were not going to give up on my situation and helping me find the right and best solution. Don't sleep on em, they're who you want to go with 100%. Dependable, trustworthy and there when you need them, cheers!
Date published: 2021-03-04
Rated 5 out of 5 by from Turbo Tax is awesome All good. Figured out new 1099-NEC forms. Used questions to get answers.
Date published: 2021-03-04
All TurboTax® Offerings Reviews - Page 8146
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from TurboTax 2020 (Mac) is a pain to use Turbotax 2020 (download version) is worse that the 2019 and 2018 versions. It is full of bugs. We and Intuit support people had to struggle for hours to fix errors in software. Even basic multiplication was done wrong by the software in one of the forms. Font size is so small in the Mac version, it takes a powerful magnifier to read what is on the screen. Overall experience: Painful
Date published: 2021-03-04
Rated 5 out of 5 by from great!!! Great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-03-04
Rated 1 out of 5 by from Turo Tax does work to many error won't file having a hard time if to get someone to help
Date published: 2021-03-04
Rated 5 out of 5 by from Turbo Tax tax takes the worry out of taxes We have been using Turbo Tax for years and have been very pleased. Their program is easy to use and they answer all my questions. Thanks Turbo Tax!
Date published: 2021-03-04
Rated 5 out of 5 by from Easy and reat Very helpful and the software is very user friendly
Date published: 2021-03-04
Rated 1 out of 5 by from you charged me $110.00 for a $49.95 product. never again will I use turbo taxy you stole $60.00 from me and then hide from me giving me no way to contact anyone there
Date published: 2021-03-04
Rated 5 out of 5 by from I love using Turbo Tax!!! Turbo Tax is easy to use and they help you get the biggest refund!!!
Date published: 2021-03-04
Rated 5 out of 5 by from Fantastic Program Have been using Turbo Tax for years. I love the ease of the program. Walks you through every step
Date published: 2021-03-04
Rated 5 out of 5 by from Best Software, World Class Customer Service!!! The customer service is truly WORLD CLASS and hands down the BEST in the industry! Super friendly folks, very professional, down to earth and really great all around. Sure, I was on the phone for a little over 3 hrs with several reps and managers and finally a CPA, but they weren't going to give up on my tricky tax situation. They were patient, warm, kind and really easy to talk to. I LOVE that they were not going to give up on my situation and helping me find the right and best solution. Don't sleep on em, they're who you want to go with 100%. Dependable, trustworthy and there when you need them, cheers!
Date published: 2021-03-04
Rated 5 out of 5 by from Turbo Tax is awesome All good. Figured out new 1099-NEC forms. Used questions to get answers.
Date published: 2021-03-04
All TurboTax® Offerings Reviews - Page 8146