TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Very easy to use for a simple return Walked me through everything with no hassles! This is great!
Date published: 2021-03-03
Rated 5 out of 5 by from easy pesy First time user...a little scared but Turbotax made it clear and easy. Will use again!
Date published: 2021-03-03
Rated 5 out of 5 by from Awesome! So easy. I did not engage in live help. It was so easy to follow that I did not need to.
Date published: 2021-03-03
Rated 4 out of 5 by from First time tax filing and Turbo really helped It went very smooth and was simple to understand I really wanted to use the payed for version but I wasnt sure if I could pay after I received my refund or if I needed to pay up front.
Date published: 2021-03-03
Rated 5 out of 5 by from File Taxes with Ease Turbo Tax is the easiest tax preparation program. It walks through every imaginable step to ensure correct filing. I have been using Turbo Tax 10 plus years.
Date published: 2021-03-03
Rated 5 out of 5 by from Easy to file its so easy to file and dont have to spend hundreds of dollars just to file
Date published: 2021-03-03
Rated 1 out of 5 by from Garbage shake down Garbage. Requiring that I upgrade to delux, which is 100 dollars, because I have one number (student loan interest) to enter.
Date published: 2021-03-03
Rated 4 out of 5 by from Turbo Tax is easy but expensive I love filing with Turbo Tax because the system is EASY to use but the fees associated are outrageous being I do 90% of the data entry.
Date published: 2021-03-03
Rated 3 out of 5 by from Really easy, until you need to change something The ability to bring info in from your bank directly is super easy! But if you have something that puts you in the category of upgrading, it auto upgrades you and doesn't allow you to make any changes. This forces you to either pay for the deluxe version (somehow didn't even give me an option to choose the middle priced one) or start completely over. Luckily I was able to chat with a representative quickly and get this information, but it's ridiculous that you aren't able to get out of the paid option once you're in (I didn't even click the deluxe version, it automatically switched to this).
Date published: 2021-03-03
Rated 5 out of 5 by from The best service I’ve ever had My expert was so quick and timely on everything. He went over every question and changes I needed done as we went along. Updated all my information as soon as they needed it. Made me feel more comfortable with someone doing my taxes efficiently.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 8141
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Very easy to use for a simple return Walked me through everything with no hassles! This is great!
Date published: 2021-03-03
Rated 5 out of 5 by from easy pesy First time user...a little scared but Turbotax made it clear and easy. Will use again!
Date published: 2021-03-03
Rated 5 out of 5 by from Awesome! So easy. I did not engage in live help. It was so easy to follow that I did not need to.
Date published: 2021-03-03
Rated 4 out of 5 by from First time tax filing and Turbo really helped It went very smooth and was simple to understand I really wanted to use the payed for version but I wasnt sure if I could pay after I received my refund or if I needed to pay up front.
Date published: 2021-03-03
Rated 5 out of 5 by from File Taxes with Ease Turbo Tax is the easiest tax preparation program. It walks through every imaginable step to ensure correct filing. I have been using Turbo Tax 10 plus years.
Date published: 2021-03-03
Rated 5 out of 5 by from Easy to file its so easy to file and dont have to spend hundreds of dollars just to file
Date published: 2021-03-03
Rated 1 out of 5 by from Garbage shake down Garbage. Requiring that I upgrade to delux, which is 100 dollars, because I have one number (student loan interest) to enter.
Date published: 2021-03-03
Rated 4 out of 5 by from Turbo Tax is easy but expensive I love filing with Turbo Tax because the system is EASY to use but the fees associated are outrageous being I do 90% of the data entry.
Date published: 2021-03-03
Rated 3 out of 5 by from Really easy, until you need to change something The ability to bring info in from your bank directly is super easy! But if you have something that puts you in the category of upgrading, it auto upgrades you and doesn't allow you to make any changes. This forces you to either pay for the deluxe version (somehow didn't even give me an option to choose the middle priced one) or start completely over. Luckily I was able to chat with a representative quickly and get this information, but it's ridiculous that you aren't able to get out of the paid option once you're in (I didn't even click the deluxe version, it automatically switched to this).
Date published: 2021-03-03
Rated 5 out of 5 by from The best service I’ve ever had My expert was so quick and timely on everything. He went over every question and changes I needed done as we went along. Updated all my information as soon as they needed it. Made me feel more comfortable with someone doing my taxes efficiently.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 8141