TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 5 out of 5 by from Very good experience Needed assistance with the download a few days ago and called. The lady(FL) had great patience and extremely helpful. Decided after checking to solve the problem by reloading. Bingo! 5 stars. Today,3/4/21, I again I needed someone to find my problem that I just did not see. The lady on the call was anther 5 star rep as to patience and solving my issue. Obviously a great support group for Turbo. An aside, I have used turbo for about 20 yrs. I do not care for the rest of the reviews!
Date published: 2021-03-05
Rated 5 out of 5 by from ILOVE TURBO TAX TURBO TAX MAKES IT SO EASY TO FILE! INSTRUCTIONS ARE EASY TO FOLLOW AND THEY HAVE LIVE CHAT TO ASK ANY QUESTIONS!
Date published: 2021-03-05
Rated 5 out of 5 by from awesome this wasn't too difficult, it was pretty easy, I highly recommend!
Date published: 2021-03-05
Rated 5 out of 5 by from Seamless experience Answered all my questions. Great experience. Smiling when done!
Date published: 2021-03-05
Rated 4 out of 5 by from Love me some Turbo Tax Easy to use and example information was rather helpful.
Date published: 2021-03-05
Rated 5 out of 5 by from Turbo Tax is easy and simple to use My experience with online Turbo Tax software was outstanding and straight forward about plugging in tax information for my 2020 tax.
Date published: 2021-03-05
Rated 4 out of 5 by from For my Mom I was doing my taxes for my Mom that passed away this past year. Most of the process was straightforward. I wasn't clear on the use of the Form 1310 and how it got a approved or submitted. I was waiting approval and edited my taxes again, I'm hoping I didn't resubmit the same tax forms to the IRS, this process was unclear to me
Date published: 2021-03-05
Rated 4 out of 5 by from Awesome First time filing on my own very easy. Would recommend to a friend.
Date published: 2021-03-05
Rated 5 out of 5 by from Easy as 123 A little hiccup with 1098 and 1098T - when a mortgage is sold to another vendor and your mortgage insurance is under $600 with original mortgage holder, one does not receive a 1098T but it keeps showing on return until you delete the form.
Date published: 2021-03-05
Rated 5 out of 5 by from Turbo Tax is Amazing I used to pay expensive tax companies to file my taxes. I have used turbo tax for the last 3 years and i love the convenience and ease.
Date published: 2021-03-05
All TurboTax® Offerings Reviews - Page 8068
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very good experience Needed assistance with the download a few days ago and called. The lady(FL) had great patience and extremely helpful. Decided after checking to solve the problem by reloading. Bingo! 5 stars. Today,3/4/21, I again I needed someone to find my problem that I just did not see. The lady on the call was anther 5 star rep as to patience and solving my issue. Obviously a great support group for Turbo. An aside, I have used turbo for about 20 yrs. I do not care for the rest of the reviews!
Date published: 2021-03-05
Rated 5 out of 5 by from ILOVE TURBO TAX TURBO TAX MAKES IT SO EASY TO FILE! INSTRUCTIONS ARE EASY TO FOLLOW AND THEY HAVE LIVE CHAT TO ASK ANY QUESTIONS!
Date published: 2021-03-05
Rated 5 out of 5 by from awesome this wasn't too difficult, it was pretty easy, I highly recommend!
Date published: 2021-03-05
Rated 5 out of 5 by from Seamless experience Answered all my questions. Great experience. Smiling when done!
Date published: 2021-03-05
Rated 4 out of 5 by from Love me some Turbo Tax Easy to use and example information was rather helpful.
Date published: 2021-03-05
Rated 5 out of 5 by from Turbo Tax is easy and simple to use My experience with online Turbo Tax software was outstanding and straight forward about plugging in tax information for my 2020 tax.
Date published: 2021-03-05
Rated 4 out of 5 by from For my Mom I was doing my taxes for my Mom that passed away this past year. Most of the process was straightforward. I wasn't clear on the use of the Form 1310 and how it got a approved or submitted. I was waiting approval and edited my taxes again, I'm hoping I didn't resubmit the same tax forms to the IRS, this process was unclear to me
Date published: 2021-03-05
Rated 4 out of 5 by from Awesome First time filing on my own very easy. Would recommend to a friend.
Date published: 2021-03-05
Rated 5 out of 5 by from Easy as 123 A little hiccup with 1098 and 1098T - when a mortgage is sold to another vendor and your mortgage insurance is under $600 with original mortgage holder, one does not receive a 1098T but it keeps showing on return until you delete the form.
Date published: 2021-03-05
Rated 5 out of 5 by from Turbo Tax is Amazing I used to pay expensive tax companies to file my taxes. I have used turbo tax for the last 3 years and i love the convenience and ease.
Date published: 2021-03-05
All TurboTax® Offerings Reviews - Page 8068