TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.
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TurboTax Online
TurboTax Live
TurboTax CD/Download
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Rated 5 out of 5 by
Della N from
TurboTax is number one for tax preparation
Turbo Tax has always been user friendly and informative. I chose to file my own taxes because TurboTax makes everything seamless and not confusing.
Date published: 2021-03-31
Rated 5 out of 5 by
Vincent25 from
Love TurboTax, So Easy to Use!
Have been using it for four years, makes me feel like an accountant
Date published: 2021-03-31
Rated 2 out of 5 by
Kadie20 from
Turbo Tax Now Charging to File Electronically
I have been using Turbo Tax for many years and was very happy with it, but this year the program is more difficult to use, and they are now charging to file electronically. I purchased Turbo Tax Deluxe from Costco for Federal returns only since my state does not have an income tax. I was able to file one return electronically, but when I tried to send my son's return they wouldn't let me do it unless I paid $60.
Date published: 2021-03-31
Rated 5 out of 5 by
JamesNH03766 from
Such a great and easy-to-use tool..
I love turbo tax its so easy to use and they are so eager to help i did my taxes in a few minutes with no hassle...I give Turbo Tax a perfect 10.. thanks TurboTax......
Date published: 2021-03-31
Rated 3 out of 5 by
sallyray from
Turbo Tax Payment to File Very Confusing
I purchased Turbo Tax Deluxe CD from Target for $50. As a senior, I think the tax prep section is great. However, I had a problem completing the actual filing portion. Kept asking for payment before I could file. I ended up paying an additional $65 to e-mail the returns just to get it done (State filing was supposed to be free).
Date published: 2021-03-31
Rated 5 out of 5 by
DanigirlAK from
easy and quick to use
I got back more than when I went into an accountant. And I didn't even have to leave home. I'll do it again next year.
Date published: 2021-03-31
Rated 4 out of 5 by
Tomm Tomm from
Pretty good tax software, always use TurboTax.
Fairly easy to use. This year (2020) version was a pain to install. Kept getting errors about missing files and I never even had it installed - CD version. Downloaded direct from website and it seemed to go smoothly, no missing file errors, but then stopped dead at around 10% installed. I was getting ready to make a phone call but kept trying to install on my own. After 2 more attempts, it finally installed and updated with no more issues. Did my taxes with no issues. I was a bit leery but all was good.
Date published: 2021-03-31
Rated 4 out of 5 by
RYAN3139 from
SIMPLE TO USE
THE ENTIRE EXPERIANCE WAS SIMPLE AND HELP FULL. AMAZING
Date published: 2021-03-31
Rated 5 out of 5 by
TrishMag from
Great way to file Taxes
Easy to use, extremely informative, helped with all areas including the Advice.
Date published: 2021-03-31
Rated 2 out of 5 by
Ted V from
Unable to e-file my State Tax form so I mailed it,
II have used Turbo Tax for many years and I think it is great. However this year I was unable to e-file my State Forms. When I got to the final steps to e-file I was unable to scroll down low enough to see and click on the final box to e-file. So I called your help line and your rep could not help or connect me to your accounting person (Case # 475540273) to pay your $25 fee. So I gave up and mailed my form with my payment. I would suggest that you fix this problem as the turbo tax worked great until I got to trying to e-file my State Form.
All TurboTax® Offerings Reviews - Page 801
Date published: 2021-03-31
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Della N from
TurboTax is number one for tax preparation
Turbo Tax has always been user friendly and informative. I chose to file my own taxes because TurboTax makes everything seamless and not confusing.
Date published: 2021-03-31
Rated 5 out of 5 by
Vincent25 from
Love TurboTax, So Easy to Use!
Have been using it for four years, makes me feel like an accountant
Date published: 2021-03-31
Rated 2 out of 5 by
Kadie20 from
Turbo Tax Now Charging to File Electronically
I have been using Turbo Tax for many years and was very happy with it, but this year the program is more difficult to use, and they are now charging to file electronically. I purchased Turbo Tax Deluxe from Costco for Federal returns only since my state does not have an income tax. I was able to file one return electronically, but when I tried to send my son's return they wouldn't let me do it unless I paid $60.
Date published: 2021-03-31
Rated 5 out of 5 by
JamesNH03766 from
Such a great and easy-to-use tool..
I love turbo tax its so easy to use and they are so eager to help i did my taxes in a few minutes with no hassle...I give Turbo Tax a perfect 10.. thanks TurboTax......
Date published: 2021-03-31
Rated 3 out of 5 by
sallyray from
Turbo Tax Payment to File Very Confusing
I purchased Turbo Tax Deluxe CD from Target for $50. As a senior, I think the tax prep section is great. However, I had a problem completing the actual filing portion. Kept asking for payment before I could file. I ended up paying an additional $65 to e-mail the returns just to get it done (State filing was supposed to be free).
Date published: 2021-03-31
Rated 5 out of 5 by
DanigirlAK from
easy and quick to use
I got back more than when I went into an accountant. And I didn't even have to leave home. I'll do it again next year.
Date published: 2021-03-31
Rated 4 out of 5 by
Tomm Tomm from
Pretty good tax software, always use TurboTax.
Fairly easy to use. This year (2020) version was a pain to install. Kept getting errors about missing files and I never even had it installed - CD version. Downloaded direct from website and it seemed to go smoothly, no missing file errors, but then stopped dead at around 10% installed. I was getting ready to make a phone call but kept trying to install on my own. After 2 more attempts, it finally installed and updated with no more issues. Did my taxes with no issues. I was a bit leery but all was good.
Date published: 2021-03-31
Rated 4 out of 5 by
RYAN3139 from
SIMPLE TO USE
THE ENTIRE EXPERIANCE WAS SIMPLE AND HELP FULL. AMAZING
Date published: 2021-03-31
Rated 5 out of 5 by
TrishMag from
Great way to file Taxes
Easy to use, extremely informative, helped with all areas including the Advice.
Date published: 2021-03-31
Rated 2 out of 5 by
Ted V from
Unable to e-file my State Tax form so I mailed it,
II have used Turbo Tax for many years and I think it is great. However this year I was unable to e-file my State Forms. When I got to the final steps to e-file I was unable to scroll down low enough to see and click on the final box to e-file. So I called your help line and your rep could not help or connect me to your accounting person (Case # 475540273) to pay your $25 fee. So I gave up and mailed my form with my payment. I would suggest that you fix this problem as the turbo tax worked great until I got to trying to e-file my State Form.
All TurboTax® Offerings Reviews - Page 801
Date published: 2021-03-31