TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Fast and easy Process was fast simple and easy, always a pleasure to use Turbotax
Date published: 2022-04-03
Rated 5 out of 5 by from TurboTax Basic Wonderful I found that TurboTax has been a wonderful tool to use each year for doing and filing taxes. I have used it faithfully for ten years.
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo Tax is very easy to use Very Satisfied with the Ease of Filing, no complaints, easy to pay.
Date published: 2022-04-03
Rated 4 out of 5 by from Turbo Tax prompts to re-enter license After performing an update and opening my return, TurboTax prompts to re-enter the license activation code. This should be done only one time during installation, not after every update.
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo Tax Is Awesome Great Ease of use. Love that it is free to file for both state & federal now.
Date published: 2022-04-03
Rated 5 out of 5 by from JC & Syeda for TurboTax are Awesome Two very out going professionals that represented TurboTax with outstanding customer service. Keep up the great work...God Bless!!!
Date published: 2022-04-03
Rated 5 out of 5 by from turbo tax is awesome excellent tax expert help from Rhonda she was extremely helpful
Date published: 2022-04-03
Rated 3 out of 5 by from I am getting very frustated with Turbotax I have been trying to E file my 2021 FIT return unsuccessfully. I know I have the correct AGI from 2020. I am a CPA and I know what AGI is. I took it from my copy of what I filed last year and I checked with the IRS by getting a transcript of my account the first time my E file was rejected. Turbo Tax says they will help, but they have not done so.
Date published: 2022-04-03
Rated 3 out of 5 by from Turbo Tax is Okay First, off I've been using turbo tax for quite a few years. The thing I don't understand is they say they are going to help get you the maximum money they can on your return. I was going to try another online tax way to do my tax because it just so expensive to do my taxes through turbo tax. I know people who use turbo tax all the time and they say the never pay since they do it themselves. Just saying! Anyways when I entered the same W2 information the same I did this year on the other tax site I was going to get back $1,256 for my federal return and with turbo tax not so much there's an $440 difference, the with the state I was going to get $118 by using the other site and with tubro tax there's a $94 difference. I don't understand how there could be such a big difference between the two online tax companies . I chose to come and use Turbo tax because I could e-file and use my refund to pay, With the other one since I hadn't filed using that site before. I was going to have to pay out of pocket in hopes the money would be put back in my account. But, I'm here to tell you enter the same information by uploading you stuff, the refund should be the same regardless you'd think. So I don't know what I'm going to do next year. I may just do what I did this year and then go to a real tax person and have them look over both of my tax information doucuments and then decide.
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo Tax great way to do taxes We use Turbo Tax every year, it always went well. This year was no exception, it just went a bit faster. Thanks Turbo Tax!
Date published: 2022-04-03
All TurboTax® Offerings Reviews - Page 7949
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Fast and easy Process was fast simple and easy, always a pleasure to use Turbotax
Date published: 2022-04-03
Rated 5 out of 5 by from TurboTax Basic Wonderful I found that TurboTax has been a wonderful tool to use each year for doing and filing taxes. I have used it faithfully for ten years.
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo Tax is very easy to use Very Satisfied with the Ease of Filing, no complaints, easy to pay.
Date published: 2022-04-03
Rated 4 out of 5 by from Turbo Tax prompts to re-enter license After performing an update and opening my return, TurboTax prompts to re-enter the license activation code. This should be done only one time during installation, not after every update.
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo Tax Is Awesome Great Ease of use. Love that it is free to file for both state & federal now.
Date published: 2022-04-03
Rated 5 out of 5 by from JC & Syeda for TurboTax are Awesome Two very out going professionals that represented TurboTax with outstanding customer service. Keep up the great work...God Bless!!!
Date published: 2022-04-03
Rated 5 out of 5 by from turbo tax is awesome excellent tax expert help from Rhonda she was extremely helpful
Date published: 2022-04-03
Rated 3 out of 5 by from I am getting very frustated with Turbotax I have been trying to E file my 2021 FIT return unsuccessfully. I know I have the correct AGI from 2020. I am a CPA and I know what AGI is. I took it from my copy of what I filed last year and I checked with the IRS by getting a transcript of my account the first time my E file was rejected. Turbo Tax says they will help, but they have not done so.
Date published: 2022-04-03
Rated 3 out of 5 by from Turbo Tax is Okay First, off I've been using turbo tax for quite a few years. The thing I don't understand is they say they are going to help get you the maximum money they can on your return. I was going to try another online tax way to do my tax because it just so expensive to do my taxes through turbo tax. I know people who use turbo tax all the time and they say the never pay since they do it themselves. Just saying! Anyways when I entered the same W2 information the same I did this year on the other tax site I was going to get back $1,256 for my federal return and with turbo tax not so much there's an $440 difference, the with the state I was going to get $118 by using the other site and with tubro tax there's a $94 difference. I don't understand how there could be such a big difference between the two online tax companies . I chose to come and use Turbo tax because I could e-file and use my refund to pay, With the other one since I hadn't filed using that site before. I was going to have to pay out of pocket in hopes the money would be put back in my account. But, I'm here to tell you enter the same information by uploading you stuff, the refund should be the same regardless you'd think. So I don't know what I'm going to do next year. I may just do what I did this year and then go to a real tax person and have them look over both of my tax information doucuments and then decide.
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo Tax great way to do taxes We use Turbo Tax every year, it always went well. This year was no exception, it just went a bit faster. Thanks Turbo Tax!
Date published: 2022-04-03
All TurboTax® Offerings Reviews - Page 7949