TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from TurboTax hurrying up the filing This has been a terrible experience, and I will not be using turbo tax live starting next year. TurboTax has tried hurrying up filing without the ability to properly review and ask questions, pushing messages that filing will be deleted if not filed right away. Also TurboTax added a $39 processing fee for paying for their service via credit card, which is ridiculous.
Date published: 2023-03-05
Rated 5 out of 5 by from Turbo Tax is easy and fast I know nothing about doing taxes, Turbo Tax takes care of everything!
Date published: 2023-03-05
Rated 5 out of 5 by from Consistent and Easy I’ve used TurboTax for years and it’s very easy and convenient.
Date published: 2023-03-05
Rated 5 out of 5 by from Me encanta Exelente app me trataron súper bien y lo ise por primera vez sola
Date published: 2023-03-05
Rated 4 out of 5 by from A little glitchy this year but otherwise great! This year I noticed more tech glitches with uploading documents and getting connected with a tax consultant. While it unfortunately took three tries to get in, Donna, Teena, and everyone were super great!
Date published: 2023-03-05
Rated 3 out of 5 by from They are now way too expensive!! I used to love Turbo Tax. Now, I went through my whole business return only to find out at the end they wanted $498 to file a simple Gen. Partnership Form 1065. I paid $170 last year. Then, I called customer service and there was no human to speak to... I'm done!
Date published: 2023-03-05
Rated 4 out of 5 by from Took longer than expected due to lost connections The software got into loops that I needed help getting out of. My connection was dropped several times when I was working on it earlier. Today Shirley N helped me out and did a fine job with no problems.
Date published: 2023-03-05
Rated 5 out of 5 by from Turbo tax is easy to do Very easy and simple to do doing it next year. Recommend to fri6
Date published: 2023-03-05
Rated 5 out of 5 by from Turbo Tax is easy to use and very fast! I've used your product for many years and have found the program easy to use.
Date published: 2023-03-05
Rated 5 out of 5 by from Easy and inexpensive! I'm glad I went with Turbo Tax and not CPA in the industry. The CPA I worked with associated with Turbo Tax was very helpful and walked me through the process. It was better than having a CPA pass me off to his assistant and telling me to upload documents. It feels great having someone help you in the process and actually listen to your concerns. I'll definitely be using turbotax next year
Date published: 2023-03-05
All TurboTax® Offerings Reviews - Page 7874
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from TurboTax hurrying up the filing This has been a terrible experience, and I will not be using turbo tax live starting next year. TurboTax has tried hurrying up filing without the ability to properly review and ask questions, pushing messages that filing will be deleted if not filed right away. Also TurboTax added a $39 processing fee for paying for their service via credit card, which is ridiculous.
Date published: 2023-03-05
Rated 5 out of 5 by from Turbo Tax is easy and fast I know nothing about doing taxes, Turbo Tax takes care of everything!
Date published: 2023-03-05
Rated 5 out of 5 by from Consistent and Easy I’ve used TurboTax for years and it’s very easy and convenient.
Date published: 2023-03-05
Rated 5 out of 5 by from Me encanta Exelente app me trataron súper bien y lo ise por primera vez sola
Date published: 2023-03-05
Rated 4 out of 5 by from A little glitchy this year but otherwise great! This year I noticed more tech glitches with uploading documents and getting connected with a tax consultant. While it unfortunately took three tries to get in, Donna, Teena, and everyone were super great!
Date published: 2023-03-05
Rated 3 out of 5 by from They are now way too expensive!! I used to love Turbo Tax. Now, I went through my whole business return only to find out at the end they wanted $498 to file a simple Gen. Partnership Form 1065. I paid $170 last year. Then, I called customer service and there was no human to speak to... I'm done!
Date published: 2023-03-05
Rated 4 out of 5 by from Took longer than expected due to lost connections The software got into loops that I needed help getting out of. My connection was dropped several times when I was working on it earlier. Today Shirley N helped me out and did a fine job with no problems.
Date published: 2023-03-05
Rated 5 out of 5 by from Turbo tax is easy to do Very easy and simple to do doing it next year. Recommend to fri6
Date published: 2023-03-05
Rated 5 out of 5 by from Turbo Tax is easy to use and very fast! I've used your product for many years and have found the program easy to use.
Date published: 2023-03-05
Rated 5 out of 5 by from Easy and inexpensive! I'm glad I went with Turbo Tax and not CPA in the industry. The CPA I worked with associated with Turbo Tax was very helpful and walked me through the process. It was better than having a CPA pass me off to his assistant and telling me to upload documents. It feels great having someone help you in the process and actually listen to your concerns. I'll definitely be using turbotax next year
Date published: 2023-03-05
All TurboTax® Offerings Reviews - Page 7874