TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281606 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from very good My Vanguard account would not import. I spent much time and frustration with this. Your tech help did not know the answer. I finally found out that Vanguard requires the primary accountholder login for Turbo to import. I found this info by calling Vanguard twice.
Date published: 2021-03-06
Rated 5 out of 5 by from Awesome service Great experience with this service every year, I recommend to all.
Date published: 2021-03-06
Rated 5 out of 5 by from Turbo Tax is a great program!!!! With the Covid-19 stimulus checks I wish there was a way I could of entered my direct deposit bank account number even though I didn't get any money back from my taxes. There may have been a way I could of changed this and I just didn't see it. Otherwise I have always trusted Turbo Tax program for doing my taxes.
Date published: 2021-03-06
Rated 3 out of 5 by from Application is great when it works! Installed on one of my MacBook Air's....worked for a week, got 100% of my Federal and then 50% of my State completed. Then, mysteriously took an update and then stopped working. Support rep was great in trying to get it resolved but could not fix. I ended up having to install on another MacBook Air and reenter from start :( :( :(
Date published: 2021-03-06
Rated 4 out of 5 by from pretty good Its pretty good. Quick and relatively easy. Will use again.
Date published: 2021-03-06
Rated 5 out of 5 by from Turbotax is Great! Turbotax is easy to use, professional help and always helping me keep track of my finances and credit score.
Date published: 2021-03-06
Rated 3 out of 5 by from Turbo Tax Turbo Tax was the most frustrating this year. I have never had a more difficult experience in all the years that I have been using it.
Date published: 2021-03-06
Rated 4 out of 5 by from Good Good system for seniors. Good double check system. Somewhat difficult to correct errors.
Date published: 2021-03-06
Rated 5 out of 5 by from Fast and Easy! Turbo Tax is a really helpful for filing tax returns. Everything is made simple, the app or program is easy to use, and the program helps you review your own taxes; helping you make sure the info entered is correct. Might get the Plus version next year, can't say enough good things about this!
Date published: 2021-03-06
Rated 5 out of 5 by from Customer service My representative was nice and respectful to me and my family.
Date published: 2021-03-06
All TurboTax® Offerings Reviews - Page 7874
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from very good My Vanguard account would not import. I spent much time and frustration with this. Your tech help did not know the answer. I finally found out that Vanguard requires the primary accountholder login for Turbo to import. I found this info by calling Vanguard twice.
Date published: 2021-03-06
Rated 5 out of 5 by from Awesome service Great experience with this service every year, I recommend to all.
Date published: 2021-03-06
Rated 5 out of 5 by from Turbo Tax is a great program!!!! With the Covid-19 stimulus checks I wish there was a way I could of entered my direct deposit bank account number even though I didn't get any money back from my taxes. There may have been a way I could of changed this and I just didn't see it. Otherwise I have always trusted Turbo Tax program for doing my taxes.
Date published: 2021-03-06
Rated 3 out of 5 by from Application is great when it works! Installed on one of my MacBook Air's....worked for a week, got 100% of my Federal and then 50% of my State completed. Then, mysteriously took an update and then stopped working. Support rep was great in trying to get it resolved but could not fix. I ended up having to install on another MacBook Air and reenter from start :( :( :(
Date published: 2021-03-06
Rated 4 out of 5 by from pretty good Its pretty good. Quick and relatively easy. Will use again.
Date published: 2021-03-06
Rated 5 out of 5 by from Turbotax is Great! Turbotax is easy to use, professional help and always helping me keep track of my finances and credit score.
Date published: 2021-03-06
Rated 3 out of 5 by from Turbo Tax Turbo Tax was the most frustrating this year. I have never had a more difficult experience in all the years that I have been using it.
Date published: 2021-03-06
Rated 4 out of 5 by from Good Good system for seniors. Good double check system. Somewhat difficult to correct errors.
Date published: 2021-03-06
Rated 5 out of 5 by from Fast and Easy! Turbo Tax is a really helpful for filing tax returns. Everything is made simple, the app or program is easy to use, and the program helps you review your own taxes; helping you make sure the info entered is correct. Might get the Plus version next year, can't say enough good things about this!
Date published: 2021-03-06
Rated 5 out of 5 by from Customer service My representative was nice and respectful to me and my family.
Date published: 2021-03-06
All TurboTax® Offerings Reviews - Page 7874