TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281613 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Great Experience Clear directions, with good illustrations. I appreciated the linkages that it pointed out to ensure that I didn't make an error.
Date published: 2021-03-06
Rated 5 out of 5 by from Awesome Very easy to understand and few paper work. I did it in less time and it was great.
Date published: 2021-03-06
Rated 5 out of 5 by from Awesome I love using turbo tax. I don't ever have to leave my home.
Date published: 2021-03-06
Rated 5 out of 5 by from Turbo Tax is awesome Easy to use. Nice to have my entered data reviewed and checked for accuracy. Also like the information and explanations that are given to help understand the questions and how to answer correctly.
Date published: 2021-03-06
Rated 5 out of 5 by from Turbo Tax is awesome. Extremely easy to use. Step by step format. Allows you to review and check responses
Date published: 2021-03-06
Rated 5 out of 5 by from I LOVE TURBO TAX!!!!! IT IS REALLY EASY TO USE. IF YOUR W-2'S HAVE A CONTROL NUMBER IT WILL AUTO POPULATE ALL THE INFORMATION FOR YOU WHICH MEANS YOU GET IT DONE FASTER
Date published: 2021-03-06
Rated 3 out of 5 by from Easy program - hard to get a live agent The tax program was fine. However, very difficult start. Our disc would not work. Tried another computer. Still would not work. Shut computer down - still would not work. Disc never worked. Call support and the computer program could not hear and understand me. Took about 12 minutes to get to a live agent. Then got transferred with no heads up so had to start from scratch. Finally downloaded the program. We never had internet before COVID and my employer pays for it now, but we never got disc to work. If you have no internet then our disc would not work. We were fed up and said we were going back to H&R BLOCK next year. After the download, the program was easy and we are ready to file. Program I give two thumbs up but we had a lot of problems getting the program to start so two thumb downs there. Guess this means I give two thumbs sideways.
Date published: 2021-03-06
Rated 5 out of 5 by from good to use good and easy , good and easy , good and easy good
Date published: 2021-03-06
Rated 5 out of 5 by from Turbo Tax is easy to use and I like that I can als Turbo Tax is easy to use and I like that I can also access prior returns.
Date published: 2021-03-06
Rated 5 out of 5 by from Simple to Use It was easy to use and guided me through all the self employment steps
Date published: 2021-03-06
All TurboTax® Offerings Reviews - Page 7868
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Experience Clear directions, with good illustrations. I appreciated the linkages that it pointed out to ensure that I didn't make an error.
Date published: 2021-03-06
Rated 5 out of 5 by from Awesome Very easy to understand and few paper work. I did it in less time and it was great.
Date published: 2021-03-06
Rated 5 out of 5 by from Awesome I love using turbo tax. I don't ever have to leave my home.
Date published: 2021-03-06
Rated 5 out of 5 by from Turbo Tax is awesome Easy to use. Nice to have my entered data reviewed and checked for accuracy. Also like the information and explanations that are given to help understand the questions and how to answer correctly.
Date published: 2021-03-06
Rated 5 out of 5 by from Turbo Tax is awesome. Extremely easy to use. Step by step format. Allows you to review and check responses
Date published: 2021-03-06
Rated 5 out of 5 by from I LOVE TURBO TAX!!!!! IT IS REALLY EASY TO USE. IF YOUR W-2'S HAVE A CONTROL NUMBER IT WILL AUTO POPULATE ALL THE INFORMATION FOR YOU WHICH MEANS YOU GET IT DONE FASTER
Date published: 2021-03-06
Rated 3 out of 5 by from Easy program - hard to get a live agent The tax program was fine. However, very difficult start. Our disc would not work. Tried another computer. Still would not work. Shut computer down - still would not work. Disc never worked. Call support and the computer program could not hear and understand me. Took about 12 minutes to get to a live agent. Then got transferred with no heads up so had to start from scratch. Finally downloaded the program. We never had internet before COVID and my employer pays for it now, but we never got disc to work. If you have no internet then our disc would not work. We were fed up and said we were going back to H&R BLOCK next year. After the download, the program was easy and we are ready to file. Program I give two thumbs up but we had a lot of problems getting the program to start so two thumb downs there. Guess this means I give two thumbs sideways.
Date published: 2021-03-06
Rated 5 out of 5 by from good to use good and easy , good and easy , good and easy good
Date published: 2021-03-06
Rated 5 out of 5 by from Turbo Tax is easy to use and I like that I can als Turbo Tax is easy to use and I like that I can also access prior returns.
Date published: 2021-03-06
Rated 5 out of 5 by from Simple to Use It was easy to use and guided me through all the self employment steps
Date published: 2021-03-06
All TurboTax® Offerings Reviews - Page 7868