TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 3 out of 5 by from Expensive, hidden costs Turbo tax tried to charge me almost $40 for paying for the service directly from my taxes and it was hidden instead of telling me. Also more expensive this year. Product makes taxes easier but should not be this expensive. I know accountants who file by paper for 100.
Date published: 2023-03-02
Rated 5 out of 5 by from fast and simple Been doing my taxes here for a few years and the process is always smooth and quick
Date published: 2023-03-02
Rated 5 out of 5 by from Kenneth was awesome!! He walked me through step by step on video conference. he was very patient with me and very professional. I hope to be assigned to him again for next year!
Date published: 2023-03-02
Rated 1 out of 5 by from TurboTax crashes relentlessly TurboTax 2019 crashed repeatedly when entering Employer ID number. Tried various suggested fixes on Intuit, Apple and other forums. I bought another copy of TurboTax federal Return 2019. That too crashed upon entering EID number. Finally created a new user and was able to — through a complicated process — get the program to work. Thanks TurboTax — many people have complained of this bug.
Date published: 2023-03-02
Rated 5 out of 5 by from Turbotax is the best i have been using it for 8 years never have problems
Date published: 2023-03-02
Rated 5 out of 5 by from Always Happy With TurboTax Having used TurboTax for many years, I can honestly say it is wonderful. It is very user friendly. If you have any questions, it is easy to connect with an expert, I spent about an hour on the phone with one of their experts for my 2023 taxes. Chanetta was was very patient, helptul and knowledgable. She was able to solve my kkproblem and get me back to finishing up on my taxes. Very happy with TurboTax.
Date published: 2023-03-02
Rated 5 out of 5 by from Pretty fast and easy Appreciated all the question marks you could click on to explain what they are asking for
Date published: 2023-03-02
Rated 5 out of 5 by from Turbo Tax is Great Alice was very helpful and knew exactly what i was concerned of
Date published: 2023-03-02
Rated 5 out of 5 by from me encanta para hacer mis impuestos Puedo realizar mis taxes solo, y si necesito ayuda rapido la obtengo
Date published: 2023-03-02
Rated 5 out of 5 by from Great option for simple tax returns If you're pretty confident about doing your own taxes but want the option to ask for help, I highly recommend this choice.
Date published: 2023-03-02
All TurboTax® Offerings Reviews - Page 7830
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Expensive, hidden costs Turbo tax tried to charge me almost $40 for paying for the service directly from my taxes and it was hidden instead of telling me. Also more expensive this year. Product makes taxes easier but should not be this expensive. I know accountants who file by paper for 100.
Date published: 2023-03-02
Rated 5 out of 5 by from fast and simple Been doing my taxes here for a few years and the process is always smooth and quick
Date published: 2023-03-02
Rated 5 out of 5 by from Kenneth was awesome!! He walked me through step by step on video conference. he was very patient with me and very professional. I hope to be assigned to him again for next year!
Date published: 2023-03-02
Rated 1 out of 5 by from TurboTax crashes relentlessly TurboTax 2019 crashed repeatedly when entering Employer ID number. Tried various suggested fixes on Intuit, Apple and other forums. I bought another copy of TurboTax federal Return 2019. That too crashed upon entering EID number. Finally created a new user and was able to — through a complicated process — get the program to work. Thanks TurboTax — many people have complained of this bug.
Date published: 2023-03-02
Rated 5 out of 5 by from Turbotax is the best i have been using it for 8 years never have problems
Date published: 2023-03-02
Rated 5 out of 5 by from Always Happy With TurboTax Having used TurboTax for many years, I can honestly say it is wonderful. It is very user friendly. If you have any questions, it is easy to connect with an expert, I spent about an hour on the phone with one of their experts for my 2023 taxes. Chanetta was was very patient, helptul and knowledgable. She was able to solve my kkproblem and get me back to finishing up on my taxes. Very happy with TurboTax.
Date published: 2023-03-02
Rated 5 out of 5 by from Pretty fast and easy Appreciated all the question marks you could click on to explain what they are asking for
Date published: 2023-03-02
Rated 5 out of 5 by from Turbo Tax is Great Alice was very helpful and knew exactly what i was concerned of
Date published: 2023-03-02
Rated 5 out of 5 by from me encanta para hacer mis impuestos Puedo realizar mis taxes solo, y si necesito ayuda rapido la obtengo
Date published: 2023-03-02
Rated 5 out of 5 by from Great option for simple tax returns If you're pretty confident about doing your own taxes but want the option to ask for help, I highly recommend this choice.
Date published: 2023-03-02
All TurboTax® Offerings Reviews - Page 7830