TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 1 out of 5 by from crap! every time i use turbo tax i have trouble i don't recommend it!
Date published: 2021-03-05
Rated 2 out of 5 by from Charged For Deluxe, Received No Benefit After filling out the sections for tax breaks related to higher education expenses I was told I needed to upgrade to deluxe for any related tax breaks to apply, but was only made aware after spending the additional $60 for deluxe that I did not qualify for any of these breaks. Since I upgraded to deluxe I also ended up having to pay an additional $50 to file my state taxes when that service was included for free in the free version. Ultimately I was greatly misled by TurboTax, resulting in me paying them an additional $110 for a service that would've had the same results as their free service. I would urge others not to upgrade your service unless you know the benefits that it will net you.
Date published: 2021-03-05
Rated 2 out of 5 by from disappointed After my return was rejected by the IRS, I didn't know what to do. There was no help from Turbo Tax. I finally realized that I needed to attach a 1099. I would have done that and e filed again, but there were no explanations to do that so I filed by mail. I have used it for a few years, but don't think I will use it next year.
Date published: 2021-03-05
Rated 5 out of 5 by from Kerry, VA was awesome! Kerry helped me with all my questions to ensure I got all the tax breaks needed.
Date published: 2021-03-05
Rated 4 out of 5 by from HELPS A LOT Last month when I started my tax preparation, I encountered problems and there was no one to help - not by phone or online chat. Today, fortunately, there was a helpful person who showed me where to make the corrections necessary. Much better experience.
Date published: 2021-03-05
Rated 5 out of 5 by from Good used it for years. good tool for whatever you tax needs are
Date published: 2021-03-05
Rated 5 out of 5 by from TurboTax Business and Deluxe Am using both the Turbo Tax Business and th TurboTax Deluxe, easy to input information and very detailed. When I ran into problem was able to call TurboTax on three different occasions and Leslie, Emily and Prakash were very helpful and answered all of my questions. Excellent products and support.
Date published: 2021-03-05
Rated 5 out of 5 by from TurboTax was AWESOME My experience with Turbotax was EXCELLENT. I have used it before and it was GREAT !!!!
Date published: 2021-03-05
Rated 5 out of 5 by from TurboTax Is Awesome! TurboTax made filing my taxes easy this year! I was able to complete the process accurately in as little as 30 minutes! I recommend anyone try TurboTax that is filing by themselves for the first time!
Date published: 2021-03-05
Rated 5 out of 5 by from Nice & easy. Have used Turbo Tax for many years now. It walks me through every step in a way that's easy to work with.
Date published: 2021-03-05
All TurboTax® Offerings Reviews - Page 7830
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from crap! every time i use turbo tax i have trouble i don't recommend it!
Date published: 2021-03-05
Rated 2 out of 5 by from Charged For Deluxe, Received No Benefit After filling out the sections for tax breaks related to higher education expenses I was told I needed to upgrade to deluxe for any related tax breaks to apply, but was only made aware after spending the additional $60 for deluxe that I did not qualify for any of these breaks. Since I upgraded to deluxe I also ended up having to pay an additional $50 to file my state taxes when that service was included for free in the free version. Ultimately I was greatly misled by TurboTax, resulting in me paying them an additional $110 for a service that would've had the same results as their free service. I would urge others not to upgrade your service unless you know the benefits that it will net you.
Date published: 2021-03-05
Rated 2 out of 5 by from disappointed After my return was rejected by the IRS, I didn't know what to do. There was no help from Turbo Tax. I finally realized that I needed to attach a 1099. I would have done that and e filed again, but there were no explanations to do that so I filed by mail. I have used it for a few years, but don't think I will use it next year.
Date published: 2021-03-05
Rated 5 out of 5 by from Kerry, VA was awesome! Kerry helped me with all my questions to ensure I got all the tax breaks needed.
Date published: 2021-03-05
Rated 4 out of 5 by from HELPS A LOT Last month when I started my tax preparation, I encountered problems and there was no one to help - not by phone or online chat. Today, fortunately, there was a helpful person who showed me where to make the corrections necessary. Much better experience.
Date published: 2021-03-05
Rated 5 out of 5 by from Good used it for years. good tool for whatever you tax needs are
Date published: 2021-03-05
Rated 5 out of 5 by from TurboTax Business and Deluxe Am using both the Turbo Tax Business and th TurboTax Deluxe, easy to input information and very detailed. When I ran into problem was able to call TurboTax on three different occasions and Leslie, Emily and Prakash were very helpful and answered all of my questions. Excellent products and support.
Date published: 2021-03-05
Rated 5 out of 5 by from TurboTax was AWESOME My experience with Turbotax was EXCELLENT. I have used it before and it was GREAT !!!!
Date published: 2021-03-05
Rated 5 out of 5 by from TurboTax Is Awesome! TurboTax made filing my taxes easy this year! I was able to complete the process accurately in as little as 30 minutes! I recommend anyone try TurboTax that is filing by themselves for the first time!
Date published: 2021-03-05
Rated 5 out of 5 by from Nice & easy. Have used Turbo Tax for many years now. It walks me through every step in a way that's easy to work with.
Date published: 2021-03-05
All TurboTax® Offerings Reviews - Page 7830