TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Tubo Tax is easy to use! I have been using Turbo Tax for decades. It is very easy to use as it walks you through the entire tax return preparation process...
Date published: 2022-03-19
Rated 5 out of 5 by from I got help when I needed it I got help when I needed it and I really enjoyed that
Date published: 2022-03-19
Rated 5 out of 5 by from Turbo tax is awesome Everything was fast and efficient and I would use this service again in the future.
Date published: 2022-03-19
Rated 3 out of 5 by from Deceptive I got a card in the mail with a 30% discount code, but after I completed my return and had to pay, there was no place to enter the code, so I got charged full amount. Code was: AMGE6BYNPND4L
Date published: 2022-03-19
Rated 1 out of 5 by from Turbo Tax does not handle minister tax exemptions Turbo tax does not handle tax exempt pensions which are offset by housing expenses. They don't put a box 13 when they generate the 1099-R. Calling Turbo tax help was not useful-they said to use the online version or get Windows 11 even though the download version I bought is supposed to cover everything.
Date published: 2022-03-19
Rated 5 out of 5 by from Only way to go HAVE ALWAYS USEDTURBO TAX BUT WENT WITH JACKSON HEWITT ONE YEAR AND THEY MISFILED AND MISMANAGED OUR TAX RETURN SO BAD IT WAS 2 YEARS STRAIGHTENING OUT
Date published: 2022-03-19
Rated 5 out of 5 by from excellent Talked to reprehensive who help me correct my filing. Very help full
Date published: 2022-03-19
Rated 5 out of 5 by from GOOD STUFF VERY EASY TO USE, PLAIN AND SIMPLE. VERY WELL DONE
Date published: 2022-03-19
Rated 4 out of 5 by from TurboTax is great with one exception I have used TurboTax for many years and am very pleased with it. However, I do have one complaint. I have received a 1099-Q for the last few years, and I have entered the information on it into TurboTax. There is no place in TurboTax for me to indicate that the moneys received on the 1099-Q were for qualified educational expenses, i.e., tuition and housing. I should not pay taxes on those moneys, but there are no TurboTax instructions or boxes to check that would tell me that.
Date published: 2022-03-19
Rated 5 out of 5 by from my Turbo Very easy to use! It was straightforward and I liked the idea of having live help if I had needed it.
Date published: 2022-03-19
All TurboTax® Offerings Reviews - Page 7800
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Select all that apply to find reviewers similar to you.
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Rated 5 out of 5 by from Tubo Tax is easy to use! I have been using Turbo Tax for decades. It is very easy to use as it walks you through the entire tax return preparation process...
Date published: 2022-03-19
Rated 5 out of 5 by from I got help when I needed it I got help when I needed it and I really enjoyed that
Date published: 2022-03-19
Rated 5 out of 5 by from Turbo tax is awesome Everything was fast and efficient and I would use this service again in the future.
Date published: 2022-03-19
Rated 3 out of 5 by from Deceptive I got a card in the mail with a 30% discount code, but after I completed my return and had to pay, there was no place to enter the code, so I got charged full amount. Code was: AMGE6BYNPND4L
Date published: 2022-03-19
Rated 1 out of 5 by from Turbo Tax does not handle minister tax exemptions Turbo tax does not handle tax exempt pensions which are offset by housing expenses. They don't put a box 13 when they generate the 1099-R. Calling Turbo tax help was not useful-they said to use the online version or get Windows 11 even though the download version I bought is supposed to cover everything.
Date published: 2022-03-19
Rated 5 out of 5 by from Only way to go HAVE ALWAYS USEDTURBO TAX BUT WENT WITH JACKSON HEWITT ONE YEAR AND THEY MISFILED AND MISMANAGED OUR TAX RETURN SO BAD IT WAS 2 YEARS STRAIGHTENING OUT
Date published: 2022-03-19
Rated 5 out of 5 by from excellent Talked to reprehensive who help me correct my filing. Very help full
Date published: 2022-03-19
Rated 5 out of 5 by from GOOD STUFF VERY EASY TO USE, PLAIN AND SIMPLE. VERY WELL DONE
Date published: 2022-03-19
Rated 4 out of 5 by from TurboTax is great with one exception I have used TurboTax for many years and am very pleased with it. However, I do have one complaint. I have received a 1099-Q for the last few years, and I have entered the information on it into TurboTax. There is no place in TurboTax for me to indicate that the moneys received on the 1099-Q were for qualified educational expenses, i.e., tuition and housing. I should not pay taxes on those moneys, but there are no TurboTax instructions or boxes to check that would tell me that.
Date published: 2022-03-19
Rated 5 out of 5 by from my Turbo Very easy to use! It was straightforward and I liked the idea of having live help if I had needed it.
Date published: 2022-03-19
All TurboTax® Offerings Reviews - Page 7800