TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Turbo tax is awesome! I love that turbo tax double checks entries prior to submission. It makes me feel like I can't go wrong!
Date published: 2023-03-03
Rated 4 out of 5 by from Had Too It was pretty easy. Some things were a little hard to figure out but dear ole google answers those questions. However, the software was very easy to use.
Date published: 2023-03-03
Rated 5 out of 5 by from Love TurboTax I think everyone dreads tax season but doing your taxes through TurboTax is not only a breeze but you get your maximum refund while completing them in your own time frame.
Date published: 2023-03-03
Rated 2 out of 5 by from Did not honor refund request after their error Received an email from TurboTax. They said there was a calculation error in their software and that I overpaid my taxes. They said I should file an amended return. Because of their error, they offered to refund the purchase price of the software. When I submitted the request for the refund, it was denied. Not happy.
Date published: 2023-03-03
Rated 5 out of 5 by from turbo tax fees When I finished with my taxes Turbo taxes did not give me the options but to upgrade to $119. Not really understanding why? When they offered it while I was doing my taxes i declined to upgrade. Did not like that option and especially because i was finished with my taxes. I paid the upgraded fee i just need to be done with my taxes. not a happy customer
Date published: 2023-03-03
Rated 5 out of 5 by from Really Great As Always! Turbo Tax is Always a good experience. Gets better every year!
Date published: 2023-03-03
Rated 5 out of 5 by from Turbo Tax 2022 I have an older PC and hit problems with the functioning of some of the features of my Turbo tax. I reached out for support and although we could not fix the problem she helped me utilize the choose my own sections to complete as the area having problems was in the do all sections guide me choice. Got it done with your tech support and was able to efile and complete my taxes this year once again with Turbo Tax Deluxe. Time to get a new PC rather than continue to update!
Date published: 2023-03-03
Rated 5 out of 5 by from it worked great Turbo Tax online worked great, and was easy to use.
Date published: 2023-03-03
Rated 5 out of 5 by from Turbo Tax is Awsome I have been pleased with the help received on any questions. Steven helped me this year and was great!
Date published: 2023-03-03
Rated 5 out of 5 by from Turbo tax brinda un excelente cervicio La persona que me ayudo fue muy cortes y pasiente ha sido una buena experiencia fácil y llevadera
Date published: 2023-03-03
All TurboTax® Offerings Reviews - Page 7720
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is awesome! I love that turbo tax double checks entries prior to submission. It makes me feel like I can't go wrong!
Date published: 2023-03-03
Rated 4 out of 5 by from Had Too It was pretty easy. Some things were a little hard to figure out but dear ole google answers those questions. However, the software was very easy to use.
Date published: 2023-03-03
Rated 5 out of 5 by from Love TurboTax I think everyone dreads tax season but doing your taxes through TurboTax is not only a breeze but you get your maximum refund while completing them in your own time frame.
Date published: 2023-03-03
Rated 2 out of 5 by from Did not honor refund request after their error Received an email from TurboTax. They said there was a calculation error in their software and that I overpaid my taxes. They said I should file an amended return. Because of their error, they offered to refund the purchase price of the software. When I submitted the request for the refund, it was denied. Not happy.
Date published: 2023-03-03
Rated 5 out of 5 by from turbo tax fees When I finished with my taxes Turbo taxes did not give me the options but to upgrade to $119. Not really understanding why? When they offered it while I was doing my taxes i declined to upgrade. Did not like that option and especially because i was finished with my taxes. I paid the upgraded fee i just need to be done with my taxes. not a happy customer
Date published: 2023-03-03
Rated 5 out of 5 by from Really Great As Always! Turbo Tax is Always a good experience. Gets better every year!
Date published: 2023-03-03
Rated 5 out of 5 by from Turbo Tax 2022 I have an older PC and hit problems with the functioning of some of the features of my Turbo tax. I reached out for support and although we could not fix the problem she helped me utilize the choose my own sections to complete as the area having problems was in the do all sections guide me choice. Got it done with your tech support and was able to efile and complete my taxes this year once again with Turbo Tax Deluxe. Time to get a new PC rather than continue to update!
Date published: 2023-03-03
Rated 5 out of 5 by from it worked great Turbo Tax online worked great, and was easy to use.
Date published: 2023-03-03
Rated 5 out of 5 by from Turbo Tax is Awsome I have been pleased with the help received on any questions. Steven helped me this year and was great!
Date published: 2023-03-03
Rated 5 out of 5 by from Turbo tax brinda un excelente cervicio La persona que me ayudo fue muy cortes y pasiente ha sido una buena experiencia fácil y llevadera
Date published: 2023-03-03
All TurboTax® Offerings Reviews - Page 7720