TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by from Buggy with Installs and e-File Payments I've been using TT for over a decade and noticed the past few years that if I don't uninstall the prior year's TT, I can get stuck installing new TT products or updating them once installed, which requires me to completely uninstall and reinstall the product. Additionally, when I want to e-file and pay for my State return using credit card, TT prompts me to login to my Intuit account, which I am able to do. The problem is that the secondary window that opens in the application is too large and I can barely click the "continue" or "submit" buttons. I've tried resizing and moving the window but when I attempt to resize, it completely disappears so I'm forced to close the window using the "X" in the top corner, from my desktop task bar and start again. The only option left is to try to move the window from the top, which gives me just enough space to strategically fit my mouse pointer in the smallest of spaces to click "submit." Really basic function that has been hosed the past few years. For reference, I am an IT professional and familiar with PC and Mac window features and navigation. Aside from these gripes, the product does the job. RSU transactions can be a little tricky and for some reason, I had to manually add my 529 contributions to the form section this year. Otherwise, it's the same convenience TT always affords. May need to get an accountant next year. We'll see.
Date published: 2023-03-04
Rated 5 out of 5 by from Quick and Easy Less than 2 hours start to finish. Simplified process to determine whether to itemize or take standard deduction.
Date published: 2023-03-04
Rated 5 out of 5 by from Quick and easy I always have a great experience with Turbo Tax. It allows me to navigate what could be a very complicated process.
Date published: 2023-03-04
Rated 1 out of 5 by from Over priced, forced quickbooks migration to online The product is Over priced, and forced quickbooks migration to online, serves only to strong arm people into paying more. I will use a different provider in the future.
Date published: 2023-03-04
Rated 5 out of 5 by from Awesome Great job,will always use turbo tax they always get me the biggest return
Date published: 2023-03-04
Rated 5 out of 5 by from TURBO TAX WAS AWESOME Turbo Tax was easy and helpful with the live help!
Date published: 2023-03-04
Rated 5 out of 5 by from Turbo Tax is great Have used it for years and am never disappointed. It really does take the stress out of a normally stressful time.
Date published: 2023-03-04
Rated 5 out of 5 by from Love using Turbo Tax Turbo Tax is very easy to use. I will use them again in the future
Date published: 2023-03-04
Rated 5 out of 5 by from Great experience Very easy and fast to use. A great experience. I will use next year as well.
Date published: 2023-03-04
Rated 3 out of 5 by from Getting expensive For the most part it was middle of the road but it is getting more difficult to go through this and turbo tax going to drive me away with the astronomical prices
Date published: 2023-03-04
All TurboTax® Offerings Reviews - Page 7611
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Buggy with Installs and e-File Payments I've been using TT for over a decade and noticed the past few years that if I don't uninstall the prior year's TT, I can get stuck installing new TT products or updating them once installed, which requires me to completely uninstall and reinstall the product. Additionally, when I want to e-file and pay for my State return using credit card, TT prompts me to login to my Intuit account, which I am able to do. The problem is that the secondary window that opens in the application is too large and I can barely click the "continue" or "submit" buttons. I've tried resizing and moving the window but when I attempt to resize, it completely disappears so I'm forced to close the window using the "X" in the top corner, from my desktop task bar and start again. The only option left is to try to move the window from the top, which gives me just enough space to strategically fit my mouse pointer in the smallest of spaces to click "submit." Really basic function that has been hosed the past few years. For reference, I am an IT professional and familiar with PC and Mac window features and navigation. Aside from these gripes, the product does the job. RSU transactions can be a little tricky and for some reason, I had to manually add my 529 contributions to the form section this year. Otherwise, it's the same convenience TT always affords. May need to get an accountant next year. We'll see.
Date published: 2023-03-04
Rated 5 out of 5 by from Quick and Easy Less than 2 hours start to finish. Simplified process to determine whether to itemize or take standard deduction.
Date published: 2023-03-04
Rated 5 out of 5 by from Quick and easy I always have a great experience with Turbo Tax. It allows me to navigate what could be a very complicated process.
Date published: 2023-03-04
Rated 1 out of 5 by from Over priced, forced quickbooks migration to online The product is Over priced, and forced quickbooks migration to online, serves only to strong arm people into paying more. I will use a different provider in the future.
Date published: 2023-03-04
Rated 5 out of 5 by from Awesome Great job,will always use turbo tax they always get me the biggest return
Date published: 2023-03-04
Rated 5 out of 5 by from TURBO TAX WAS AWESOME Turbo Tax was easy and helpful with the live help!
Date published: 2023-03-04
Rated 5 out of 5 by from Turbo Tax is great Have used it for years and am never disappointed. It really does take the stress out of a normally stressful time.
Date published: 2023-03-04
Rated 5 out of 5 by from Love using Turbo Tax Turbo Tax is very easy to use. I will use them again in the future
Date published: 2023-03-04
Rated 5 out of 5 by from Great experience Very easy and fast to use. A great experience. I will use next year as well.
Date published: 2023-03-04
Rated 3 out of 5 by from Getting expensive For the most part it was middle of the road but it is getting more difficult to go through this and turbo tax going to drive me away with the astronomical prices
Date published: 2023-03-04
All TurboTax® Offerings Reviews - Page 7611