TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 1 out of 5 by from Will not use this product again Multiple glitches and bugs. requesting schedule c from 1099-miscs that do not have a schedule c. Having to manually input investment sales due to other glitches. (a work around suggested on your own help forums) Not being able to transmit my returns due to a glitch that gave me a "duplicate social security number" message. I honestly never had an issue with the turbo tax product in the past. The first year I pay for turbo tax since my tax situation grew more complex with owning a home, investments, and crypto. I was already antsy enough with my more complex tax situation and your terrible buggy product only made this years tax season an absolutely frustrating nightmare. Will be going to a tax professional next year.
Date published: 2022-02-24
Rated 5 out of 5 by from Easy to use and idiot-proof TurboTax takes you through all of the required forms, step by step, based on the info you provide. Each step is written in plain English and includes simple to follow instructions. There are FAQs all along the way in case you need additional info and explanation. And you always can get in a "chat" with an expert. It's really not scary at all and pretty much idiot-proof as long as you plug in the approriate numbers and info.
Date published: 2022-02-24
Rated 5 out of 5 by from TurboTax makes filing so easy! Filing your taxes can be intimidating but I feel more at ease using TurboTax, as they take it step-by-step and even have check-ins along the way! The process was relatively quick. I will continue to use their services.
Date published: 2022-02-24
Rated 5 out of 5 by from I like turbotax The free version is exactly what you need. Of course they promote their paid services but it is a very acceptable amount and not annoying. Their UI is very nice too!
Date published: 2022-02-24
Rated 5 out of 5 by from Turbo Tax is great This was easy to do and I have very little problem doing the return
Date published: 2022-02-24
Rated 5 out of 5 by from Great app It was good and easy to navigate through. Hope everything turns out right.
Date published: 2022-02-24
Rated 5 out of 5 by from The Best!! I've used TurboTax for years, they're great. I have family members with difficult tax situations and they choose TurboTax as well. They walk you through it, making sure you get it done right.
Date published: 2022-02-24
Rated 5 out of 5 by from works as advertised fine help screens were all that was needed to get my taxes done
Date published: 2022-02-24
Rated 5 out of 5 by from Super! Easy to use and a great time saver. This is my third year using Turbo Tax and I plan to use it again next year.
Date published: 2022-02-24
Rated 5 out of 5 by from Love turbo tax Turbo tax is so quick and easy, I recommend them to everyone!
Date published: 2022-02-24
All TurboTax® Offerings Reviews - Page 7611
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Will not use this product again Multiple glitches and bugs. requesting schedule c from 1099-miscs that do not have a schedule c. Having to manually input investment sales due to other glitches. (a work around suggested on your own help forums) Not being able to transmit my returns due to a glitch that gave me a "duplicate social security number" message. I honestly never had an issue with the turbo tax product in the past. The first year I pay for turbo tax since my tax situation grew more complex with owning a home, investments, and crypto. I was already antsy enough with my more complex tax situation and your terrible buggy product only made this years tax season an absolutely frustrating nightmare. Will be going to a tax professional next year.
Date published: 2022-02-24
Rated 5 out of 5 by from Easy to use and idiot-proof TurboTax takes you through all of the required forms, step by step, based on the info you provide. Each step is written in plain English and includes simple to follow instructions. There are FAQs all along the way in case you need additional info and explanation. And you always can get in a "chat" with an expert. It's really not scary at all and pretty much idiot-proof as long as you plug in the approriate numbers and info.
Date published: 2022-02-24
Rated 5 out of 5 by from TurboTax makes filing so easy! Filing your taxes can be intimidating but I feel more at ease using TurboTax, as they take it step-by-step and even have check-ins along the way! The process was relatively quick. I will continue to use their services.
Date published: 2022-02-24
Rated 5 out of 5 by from I like turbotax The free version is exactly what you need. Of course they promote their paid services but it is a very acceptable amount and not annoying. Their UI is very nice too!
Date published: 2022-02-24
Rated 5 out of 5 by from Turbo Tax is great This was easy to do and I have very little problem doing the return
Date published: 2022-02-24
Rated 5 out of 5 by from Great app It was good and easy to navigate through. Hope everything turns out right.
Date published: 2022-02-24
Rated 5 out of 5 by from The Best!! I've used TurboTax for years, they're great. I have family members with difficult tax situations and they choose TurboTax as well. They walk you through it, making sure you get it done right.
Date published: 2022-02-24
Rated 5 out of 5 by from works as advertised fine help screens were all that was needed to get my taxes done
Date published: 2022-02-24
Rated 5 out of 5 by from Super! Easy to use and a great time saver. This is my third year using Turbo Tax and I plan to use it again next year.
Date published: 2022-02-24
Rated 5 out of 5 by from Love turbo tax Turbo tax is so quick and easy, I recommend them to everyone!
Date published: 2022-02-24
All TurboTax® Offerings Reviews - Page 7611