TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
DJB25 from
Great tax prrogram
Easy to go through. I like that it answers all questions you have with good explanations.
Date published: 2022-10-18
Rated 2 out of 5 by
DavidMDtax from
Buggy, not good at handling K-1 investments
The software is very frustrating at handling K-1 investment reporting forms. Many of these K-1 forms have codes for boxes, especially box 20. It won't help you very much with how to handle these. Or for box 16.
Date published: 2022-10-18
Rated 4 out of 5 by
Texas Grannie from
I'm Old But Still Have Business Expenses
I have used TurboTax for many years and think it's really helpful. I was disappointed that the interview on Business Income and Expenses didn't go into Expenses! I had to go to the forms to enter my real estate expenses--took longer and was somewhat confusing. However, I will use TurboTax again!
Date published: 2022-10-18
Rated 4 out of 5 by
SkipperOne from
TTax Very Useful But Needs More User Interface
VERY USEFUL BUT Keep working on Improving Interface. Couldn't put my eMail on a Form. TELL us what User Form to go to. INTERView Dumps Previous Input. Just want to get to One Question NOT Redo of Entire File. NEED USEFUL HELP-NOT DUMPING to Webs Site Other users to do YOUR JOB
Date published: 2022-10-18
Rated 5 out of 5 by
dallaslover123 from
AMAZING AND EASY TO USE
Hands down the easiest way to do my tax return. 2nd year I use and don't regret it one bit!
Date published: 2022-10-18
Rated 1 out of 5 by
tricebnsebhrd bv from
confusing
didn't understand, very confusing, told me i was getting a refund, but then i owe,
Date published: 2022-10-18
Rated 5 out of 5 by
CAPCHANCE from
Easy, Supportive and Simple
I love the way the system took me through each area that applies to my State. I was very sure of my self when I started, lost confidence and became very nervous towards the middle and gain confidence, assurance and excitement at the end.
Date published: 2022-10-18
Rated 5 out of 5 by
khanbaji15 from
Turbotax is the ideal way to file your taxes.
Turbotax is very helpful and the best way to do your taxes.
Date published: 2022-10-18
Rated 1 out of 5 by
asdfjk from
Glitchy Interface
Turbo Tax Self-Employed prompted me for an LLC state return form, but did not give me an option to upgrade the software so that it could guide me through the tax form - forcing me to figure it out myself. A rep was unable o help me. Then the system was glitching and would not allow me to edit my answers or fill them out in some sections. I got stuck in an endless loop and spent over an hour on the phone with customer support. The only solution was to delete the form and start over - at that point the prompts were referring to different questions than the ones that were actually highlighted. Then the call disconnected and I had to get on support and start all over again.
Date published: 2022-10-18
Rated 5 out of 5 by
WKDaye from
Great Tax Prep Program
Product was thorough and easy to use. E-file feature is easy to use.
All TurboTax® Offerings Reviews - Page 7577
Date published: 2022-10-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
DJB25 from
Great tax prrogram
Easy to go through. I like that it answers all questions you have with good explanations.
Date published: 2022-10-18
Rated 2 out of 5 by
DavidMDtax from
Buggy, not good at handling K-1 investments
The software is very frustrating at handling K-1 investment reporting forms. Many of these K-1 forms have codes for boxes, especially box 20. It won't help you very much with how to handle these. Or for box 16.
Date published: 2022-10-18
Rated 4 out of 5 by
Texas Grannie from
I'm Old But Still Have Business Expenses
I have used TurboTax for many years and think it's really helpful. I was disappointed that the interview on Business Income and Expenses didn't go into Expenses! I had to go to the forms to enter my real estate expenses--took longer and was somewhat confusing. However, I will use TurboTax again!
Date published: 2022-10-18
Rated 4 out of 5 by
SkipperOne from
TTax Very Useful But Needs More User Interface
VERY USEFUL BUT Keep working on Improving Interface. Couldn't put my eMail on a Form. TELL us what User Form to go to. INTERView Dumps Previous Input. Just want to get to One Question NOT Redo of Entire File. NEED USEFUL HELP-NOT DUMPING to Webs Site Other users to do YOUR JOB
Date published: 2022-10-18
Rated 5 out of 5 by
dallaslover123 from
AMAZING AND EASY TO USE
Hands down the easiest way to do my tax return. 2nd year I use and don't regret it one bit!
Date published: 2022-10-18
Rated 1 out of 5 by
tricebnsebhrd bv from
confusing
didn't understand, very confusing, told me i was getting a refund, but then i owe,
Date published: 2022-10-18
Rated 5 out of 5 by
CAPCHANCE from
Easy, Supportive and Simple
I love the way the system took me through each area that applies to my State. I was very sure of my self when I started, lost confidence and became very nervous towards the middle and gain confidence, assurance and excitement at the end.
Date published: 2022-10-18
Rated 5 out of 5 by
khanbaji15 from
Turbotax is the ideal way to file your taxes.
Turbotax is very helpful and the best way to do your taxes.
Date published: 2022-10-18
Rated 1 out of 5 by
asdfjk from
Glitchy Interface
Turbo Tax Self-Employed prompted me for an LLC state return form, but did not give me an option to upgrade the software so that it could guide me through the tax form - forcing me to figure it out myself. A rep was unable o help me. Then the system was glitching and would not allow me to edit my answers or fill them out in some sections. I got stuck in an endless loop and spent over an hour on the phone with customer support. The only solution was to delete the form and start over - at that point the prompts were referring to different questions than the ones that were actually highlighted. Then the call disconnected and I had to get on support and start all over again.
Date published: 2022-10-18
Rated 5 out of 5 by
WKDaye from
Great Tax Prep Program
Product was thorough and easy to use. E-file feature is easy to use.
All TurboTax® Offerings Reviews - Page 7577
Date published: 2022-10-18