TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from Too Expensive I paid pretty much I received in order to file my taxes this year. Next year I will go elsewhere.
Date published: 2022-04-07
Rated 5 out of 5 by from Thank You Turbo Tax I have used Turbo Tax for years and I love it. Use to new the deluxe edition now I get for free. Love it.
Date published: 2022-04-07
Rated 5 out of 5 by from So EASY! Very easy to follow. Love the accuracy checks. Really like the comparison review for audit check.
Date published: 2022-04-07
Rated 4 out of 5 by from great I was not really expecting the amount that I received so I am happy with the job that was done
Date published: 2022-04-07
Rated 5 out of 5 by from TURBO TAX 2021 RETURN WAS PAINLESS PRECISE QUESTIONS. DETAILED REQUEST FOR ADDED DOCUMENTATION NEEDED TO COMPLETE MY RETURN
Date published: 2022-04-07
Rated 3 out of 5 by from ROOM FOR IMPROVEMENTS The experience was OK, but: from year to year, your interface and program are more difficult to navigate and find the right guidance. You limiting choices upfront with your primitive push-button phone filling tailored choices that are just right stupid. I do not look to the childish dancing cartoons which are OK in kindergarten but rather annoying above. Plus, the search buttons work OK, but the jump to the right links does not bring up them. Additionally, not all your available products can be reached through the portal in a simple way: FOR EXAMPLE, I could only find the self-employment live just after the representative sent me a link for it. HOW STUPID IS THAT? Not to mention your small business software is just not available anymore.
Date published: 2022-04-07
Rated 5 out of 5 by from Works every year Transfers information year to year, easy to use, I like it
Date published: 2022-04-07
Rated 5 out of 5 by from TurboTax is a LifeSaver My husband passed away last year and I had no idea how to do taxes. He always used your program but he knew what he was doing. I was losing sleep over this but finally chose the Full Service and was put in the wonderful hands of Hope, Darly and Linda. They, along with your wonderful and easy website, made me feel like a huge weight was lifted off me. Not only were my taxes done in record time (again thanks to your easy to follow instructions that even a clueless person like me could do) but the true caring and interest your team took in me as a person. They made this whole experience nothing short of TERRIFIC!
Date published: 2022-04-07
Rated 4 out of 5 by from turbo tax too expensive when were in a pandemic and i am living off a little 401k
Date published: 2022-04-07
Rated 5 out of 5 by from Love Turbo Tax! Great help from The Turbo Tax Experts! Would Recommend.
Date published: 2022-04-07
All TurboTax® Offerings Reviews - Page 7569
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Too Expensive I paid pretty much I received in order to file my taxes this year. Next year I will go elsewhere.
Date published: 2022-04-07
Rated 5 out of 5 by from Thank You Turbo Tax I have used Turbo Tax for years and I love it. Use to new the deluxe edition now I get for free. Love it.
Date published: 2022-04-07
Rated 5 out of 5 by from So EASY! Very easy to follow. Love the accuracy checks. Really like the comparison review for audit check.
Date published: 2022-04-07
Rated 4 out of 5 by from great I was not really expecting the amount that I received so I am happy with the job that was done
Date published: 2022-04-07
Rated 5 out of 5 by from TURBO TAX 2021 RETURN WAS PAINLESS PRECISE QUESTIONS. DETAILED REQUEST FOR ADDED DOCUMENTATION NEEDED TO COMPLETE MY RETURN
Date published: 2022-04-07
Rated 3 out of 5 by from ROOM FOR IMPROVEMENTS The experience was OK, but: from year to year, your interface and program are more difficult to navigate and find the right guidance. You limiting choices upfront with your primitive push-button phone filling tailored choices that are just right stupid. I do not look to the childish dancing cartoons which are OK in kindergarten but rather annoying above. Plus, the search buttons work OK, but the jump to the right links does not bring up them. Additionally, not all your available products can be reached through the portal in a simple way: FOR EXAMPLE, I could only find the self-employment live just after the representative sent me a link for it. HOW STUPID IS THAT? Not to mention your small business software is just not available anymore.
Date published: 2022-04-07
Rated 5 out of 5 by from Works every year Transfers information year to year, easy to use, I like it
Date published: 2022-04-07
Rated 5 out of 5 by from TurboTax is a LifeSaver My husband passed away last year and I had no idea how to do taxes. He always used your program but he knew what he was doing. I was losing sleep over this but finally chose the Full Service and was put in the wonderful hands of Hope, Darly and Linda. They, along with your wonderful and easy website, made me feel like a huge weight was lifted off me. Not only were my taxes done in record time (again thanks to your easy to follow instructions that even a clueless person like me could do) but the true caring and interest your team took in me as a person. They made this whole experience nothing short of TERRIFIC!
Date published: 2022-04-07
Rated 4 out of 5 by from turbo tax too expensive when were in a pandemic and i am living off a little 401k
Date published: 2022-04-07
Rated 5 out of 5 by from Love Turbo Tax! Great help from The Turbo Tax Experts! Would Recommend.
Date published: 2022-04-07
All TurboTax® Offerings Reviews - Page 7569