TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by
Carl68 from
Too Expensive
I paid pretty much I received in order to file my taxes this year. Next year I will go elsewhere.
Date published: 2022-04-07
Rated 5 out of 5 by
CDRAJ from
Thank You Turbo Tax
I have used Turbo Tax for years and I love it. Use to new the deluxe edition now I get for free. Love it.
Date published: 2022-04-07
Rated 5 out of 5 by
Pelliott56 from
So EASY!
Very easy to follow. Love the accuracy checks. Really like the comparison review for audit check.
Date published: 2022-04-07
Rated 4 out of 5 by
Otongosoro from
great
I was not really expecting the amount that I received so I am happy with the job that was done
Date published: 2022-04-07
Rated 5 out of 5 by
DOLORES 2021 from
TURBO TAX 2021 RETURN WAS PAINLESS
PRECISE QUESTIONS. DETAILED REQUEST FOR ADDED DOCUMENTATION NEEDED TO COMPLETE MY RETURN
Date published: 2022-04-07
Rated 3 out of 5 by
MiamiNandor from
ROOM FOR IMPROVEMENTS
The experience was OK, but: from year to year, your interface and program are more difficult to navigate and find the right guidance. You limiting choices upfront with your primitive push-button phone filling tailored choices that are just right stupid. I do not look to the childish dancing cartoons which are OK in kindergarten but rather annoying above. Plus, the search buttons work OK, but the jump to the right links does not bring up them. Additionally, not all your available products can be reached through the portal in a simple way: FOR EXAMPLE, I could only find the self-employment live just after the representative sent me a link for it. HOW STUPID IS THAT? Not to mention your small business software is just not available anymore.
Date published: 2022-04-07
Rated 5 out of 5 by
Smiley Hobart from
Works every year
Transfers information year to year, easy to use, I like it
Date published: 2022-04-07
Rated 5 out of 5 by
MrsCaz from
TurboTax is a LifeSaver
My husband passed away last year and I had no idea how to do taxes. He always used your program but he knew what he was doing. I was losing sleep over this but finally chose the Full Service and was put in the wonderful hands of Hope, Darly and Linda. They, along with your wonderful and easy website, made me feel like a huge weight was lifted off me. Not only were my taxes done in record time (again thanks to your easy to follow instructions that even a clueless person like me could do) but the true caring and interest your team took in me as a person. They made this whole experience nothing short of TERRIFIC!
Date published: 2022-04-07
Rated 4 out of 5 by
odismyer from
turbo tax
too expensive when were in a pandemic and i am living off a little 401k
Date published: 2022-04-07
Rated 5 out of 5 by
Cappi2 from
Love Turbo Tax!
Great help from The Turbo Tax Experts! Would Recommend.
All TurboTax® Offerings Reviews - Page 7569
Date published: 2022-04-07
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
Carl68 from
Too Expensive
I paid pretty much I received in order to file my taxes this year. Next year I will go elsewhere.
Date published: 2022-04-07
Rated 5 out of 5 by
CDRAJ from
Thank You Turbo Tax
I have used Turbo Tax for years and I love it. Use to new the deluxe edition now I get for free. Love it.
Date published: 2022-04-07
Rated 5 out of 5 by
Pelliott56 from
So EASY!
Very easy to follow. Love the accuracy checks. Really like the comparison review for audit check.
Date published: 2022-04-07
Rated 4 out of 5 by
Otongosoro from
great
I was not really expecting the amount that I received so I am happy with the job that was done
Date published: 2022-04-07
Rated 5 out of 5 by
DOLORES 2021 from
TURBO TAX 2021 RETURN WAS PAINLESS
PRECISE QUESTIONS. DETAILED REQUEST FOR ADDED DOCUMENTATION NEEDED TO COMPLETE MY RETURN
Date published: 2022-04-07
Rated 3 out of 5 by
MiamiNandor from
ROOM FOR IMPROVEMENTS
The experience was OK, but: from year to year, your interface and program are more difficult to navigate and find the right guidance. You limiting choices upfront with your primitive push-button phone filling tailored choices that are just right stupid. I do not look to the childish dancing cartoons which are OK in kindergarten but rather annoying above. Plus, the search buttons work OK, but the jump to the right links does not bring up them. Additionally, not all your available products can be reached through the portal in a simple way: FOR EXAMPLE, I could only find the self-employment live just after the representative sent me a link for it. HOW STUPID IS THAT? Not to mention your small business software is just not available anymore.
Date published: 2022-04-07
Rated 5 out of 5 by
Smiley Hobart from
Works every year
Transfers information year to year, easy to use, I like it
Date published: 2022-04-07
Rated 5 out of 5 by
MrsCaz from
TurboTax is a LifeSaver
My husband passed away last year and I had no idea how to do taxes. He always used your program but he knew what he was doing. I was losing sleep over this but finally chose the Full Service and was put in the wonderful hands of Hope, Darly and Linda. They, along with your wonderful and easy website, made me feel like a huge weight was lifted off me. Not only were my taxes done in record time (again thanks to your easy to follow instructions that even a clueless person like me could do) but the true caring and interest your team took in me as a person. They made this whole experience nothing short of TERRIFIC!
Date published: 2022-04-07
Rated 4 out of 5 by
odismyer from
turbo tax
too expensive when were in a pandemic and i am living off a little 401k
Date published: 2022-04-07
Rated 5 out of 5 by
Cappi2 from
Love Turbo Tax!
Great help from The Turbo Tax Experts! Would Recommend.
All TurboTax® Offerings Reviews - Page 7569
Date published: 2022-04-07