TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Emma260000 from
Thank you!
They made it so easy and took a lot of stress off of filing my taxes.
Date published: 2022-04-20
Rated 5 out of 5 by
RR73 from
Awesome
Very easy to use with all of the prompts and educational information.
Date published: 2022-04-20
Rated 1 out of 5 by
Integrity Matters from
Horrible
A lot of flaws with your software. Bought TTBusiness to do a simple estate. It was not seemless to buy the State and booted me out. Downloaded, but State program would not load. Kept bringing me back to Federal Return which was already completed. No way to contact Intuit for Tech Support Help. Missed the deadline. Also, the software made numerous mistakes in the summary versus what I inputed. For instance I had 1/1/21 to 12/31/21 as the fiscal year, yet summary moved the year to Feb-Jan 31. Could not change. Property tax deduction entered was then doubled! on the spreadsheet and could not fix. There is more. Really disappointed. For the couple of hundred I saved for doing a simple stock income reporting, I may have bought myself an audit because of a flawed program! Will not use Turbo Tax again. A product is only as good as the support behind it and there is no support with this company. Last year was no better. Paid much more in taxes because the only option it gave me was to be self-employed. My income was trustee fees and not a business. Yet, it made me pay medicare and social security taxes when I am retired and have more than 40 credits to qualify. Horrible and limited program.
Date published: 2022-04-20
Rated 5 out of 5 by
KOUK1 from
TT is GREAT!
TT makes it so easy! Thank you! I️ will recommend to a friend!
Date published: 2022-04-20
Rated 5 out of 5 by
MRS OLDS from
TURBO TAX ONLINE IS THE BEST!
I WAS A DAY LATE FILING MY TAXES. I KEPT GETTING AN ERROR TRYING TO SUBMIT MY RETURN AND I ASSUMED IT WAS BECAUSE I WAS LATE. I CALLED CUSTOMER SERVICE AND AFTER HOLDING FOR AWHILE, THE REPRESENTATIVE TOLD ME I CAN'T FILE AN EXTENSION THROUGH TURBO TAX AND WOULD NEED TO CONTACT IRS. I ATTEMPTED TO CALL IRS AND WHILE HOLDING FOR OVER 30 MINUTES I WAS ABLE TO FIND OUT THAT TURBO TAX SITE DID LET ME FILE AN EXTENSION SUPER QUICK AND EASY AFTER THE DEADLINE. THE SITE HAD ALL MY PREVIOUS YEARS TAX RETURNS SAVED, WHICH WAS SUPER HELPFUL BECAUSE THIS WAS THE FIRST YEAR I FILED WITH MY NEW SPOUSE AND WE HAD TO CROSS REFERENCE A LOT OF THAT INFO. I APPRECIATE THE SMOOTHNESS, THE CONVENIENCE, USER FRIENDLY NAVIGATION OF THE SITE. THIS WAS A LIFE SAVER AND ELIMINATED SO MUCH STRESS FROM HAVING TO GO DIRECTLY TO IRS. THANK YOU WEBSITE!
Date published: 2022-04-20
Rated 5 out of 5 by
billy52272 from
very helpful and knowledgeable
had trouble with a few things,and they helped me very welll
Date published: 2022-04-20
Rated 5 out of 5 by
Pmunoz from
It’s easy
It’s really easy. Hand now problems with doing this. I just can’t figure out how to call them. Ugh
Date published: 2022-04-20
Rated 5 out of 5 by
Hannibaal from
Easy to use
Easy to use and the support team is great! I use this year after year.
Date published: 2022-04-20
Rated 5 out of 5 by
THOMAS SAX from
THAT WAS A very nice help today from Turbotax.help
that was great with the turbotax help team she takes her time to work me through thanks very much.
Date published: 2022-04-20
Rated 5 out of 5 by
Renee 12 from
Turbo Tax is
My first time doing our taxes and I must say Turbo Tax is awesome and very easy to use!
All TurboTax® Offerings Reviews - Page 7553
Date published: 2022-04-20
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Emma260000 from
Thank you!
They made it so easy and took a lot of stress off of filing my taxes.
Date published: 2022-04-20
Rated 5 out of 5 by
RR73 from
Awesome
Very easy to use with all of the prompts and educational information.
Date published: 2022-04-20
Rated 1 out of 5 by
Integrity Matters from
Horrible
A lot of flaws with your software. Bought TTBusiness to do a simple estate. It was not seemless to buy the State and booted me out. Downloaded, but State program would not load. Kept bringing me back to Federal Return which was already completed. No way to contact Intuit for Tech Support Help. Missed the deadline. Also, the software made numerous mistakes in the summary versus what I inputed. For instance I had 1/1/21 to 12/31/21 as the fiscal year, yet summary moved the year to Feb-Jan 31. Could not change. Property tax deduction entered was then doubled! on the spreadsheet and could not fix. There is more. Really disappointed. For the couple of hundred I saved for doing a simple stock income reporting, I may have bought myself an audit because of a flawed program! Will not use Turbo Tax again. A product is only as good as the support behind it and there is no support with this company. Last year was no better. Paid much more in taxes because the only option it gave me was to be self-employed. My income was trustee fees and not a business. Yet, it made me pay medicare and social security taxes when I am retired and have more than 40 credits to qualify. Horrible and limited program.
Date published: 2022-04-20
Rated 5 out of 5 by
KOUK1 from
TT is GREAT!
TT makes it so easy! Thank you! I️ will recommend to a friend!
Date published: 2022-04-20
Rated 5 out of 5 by
MRS OLDS from
TURBO TAX ONLINE IS THE BEST!
I WAS A DAY LATE FILING MY TAXES. I KEPT GETTING AN ERROR TRYING TO SUBMIT MY RETURN AND I ASSUMED IT WAS BECAUSE I WAS LATE. I CALLED CUSTOMER SERVICE AND AFTER HOLDING FOR AWHILE, THE REPRESENTATIVE TOLD ME I CAN'T FILE AN EXTENSION THROUGH TURBO TAX AND WOULD NEED TO CONTACT IRS. I ATTEMPTED TO CALL IRS AND WHILE HOLDING FOR OVER 30 MINUTES I WAS ABLE TO FIND OUT THAT TURBO TAX SITE DID LET ME FILE AN EXTENSION SUPER QUICK AND EASY AFTER THE DEADLINE. THE SITE HAD ALL MY PREVIOUS YEARS TAX RETURNS SAVED, WHICH WAS SUPER HELPFUL BECAUSE THIS WAS THE FIRST YEAR I FILED WITH MY NEW SPOUSE AND WE HAD TO CROSS REFERENCE A LOT OF THAT INFO. I APPRECIATE THE SMOOTHNESS, THE CONVENIENCE, USER FRIENDLY NAVIGATION OF THE SITE. THIS WAS A LIFE SAVER AND ELIMINATED SO MUCH STRESS FROM HAVING TO GO DIRECTLY TO IRS. THANK YOU WEBSITE!
Date published: 2022-04-20
Rated 5 out of 5 by
billy52272 from
very helpful and knowledgeable
had trouble with a few things,and they helped me very welll
Date published: 2022-04-20
Rated 5 out of 5 by
Pmunoz from
It’s easy
It’s really easy. Hand now problems with doing this. I just can’t figure out how to call them. Ugh
Date published: 2022-04-20
Rated 5 out of 5 by
Hannibaal from
Easy to use
Easy to use and the support team is great! I use this year after year.
Date published: 2022-04-20
Rated 5 out of 5 by
THOMAS SAX from
THAT WAS A very nice help today from Turbotax.help
that was great with the turbotax help team she takes her time to work me through thanks very much.
Date published: 2022-04-20
Rated 5 out of 5 by
Renee 12 from
Turbo Tax is
My first time doing our taxes and I must say Turbo Tax is awesome and very easy to use!
All TurboTax® Offerings Reviews - Page 7553
Date published: 2022-04-20