TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Turbo Tax works great I have been using Turbo tax for the last 20 years..
Date published: 2022-04-18
Rated 5 out of 5 by from Clark 2021 Investments and Retal This was the first year that I had to pay taxes related to excersing a stock option, and a rental property. Your step by step process for both of these complicated income streams was very easy, logical, and assuring.
Date published: 2022-04-18
Rated 5 out of 5 by from Awesome! Great experience! Turbotax was straightforward guiding me through all filing process.
Date published: 2022-04-18
Rated 3 out of 5 by from Not as great for 2021 I've used TT for many years. However, this year I found a couple of issues that I would not have known about if I didn't have tax prep experience. The first issue was TT completed a Sch 8812 which was not applicable because I don't have dependents. The biggest issue was that TT used state tax withheld without checking to see if general sales tax deduction was larger (Sch A, li 5a). It was over $1500 difference! I will probably continue to use TT in the future, but I now have some concerns.
Date published: 2022-04-18
Rated 5 out of 5 by from Smooth Experience I have used Turbo Tax for a good number of years - this year's experience seemed to go smoother than normal. Thank you, TT!
Date published: 2022-04-18
Rated 5 out of 5 by from Very heplfull It was great. It was a very helpful service. Turbo Tax made a stressful situation much easier than I thought it would be.
Date published: 2022-04-18
Rated 5 out of 5 by from Really good experience Questions are clear, transitions are smooth, 29$ fee is worth it.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is excellent I found this website to be easier than I thought it would be. All my questions were answered as I went through this process.
Date published: 2022-04-18
Rated 2 out of 5 by from Single-no kids, yet stuck in Child Tax Credit loop I am single, no kids. Easy input into Turbo Tax. Although the sections on HSA are quite confusing. No big deal compared to clicking to efile.... then it drops me into an error in Form 8812... Child Tax Credit.... this does not apply!! It was nearly impossible to get out of... I had to ask google what triggers the F8812, then had to go through all the Child Credit categories to say 'no, no, no!' - then it finally let me out & file. You really need to fix that!
Date published: 2022-04-18
Rated 1 out of 5 by from It's so difficult to navigate I was trying to find the subject where I can change the percentage of the home used for work related items. I can't even find. Please make it easier to navigate. Also searching for help and sending us to FAQ is not the answer. Provide us with answers from your tax experts.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 754
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax works great I have been using Turbo tax for the last 20 years..
Date published: 2022-04-18
Rated 5 out of 5 by from Clark 2021 Investments and Retal This was the first year that I had to pay taxes related to excersing a stock option, and a rental property. Your step by step process for both of these complicated income streams was very easy, logical, and assuring.
Date published: 2022-04-18
Rated 5 out of 5 by from Awesome! Great experience! Turbotax was straightforward guiding me through all filing process.
Date published: 2022-04-18
Rated 3 out of 5 by from Not as great for 2021 I've used TT for many years. However, this year I found a couple of issues that I would not have known about if I didn't have tax prep experience. The first issue was TT completed a Sch 8812 which was not applicable because I don't have dependents. The biggest issue was that TT used state tax withheld without checking to see if general sales tax deduction was larger (Sch A, li 5a). It was over $1500 difference! I will probably continue to use TT in the future, but I now have some concerns.
Date published: 2022-04-18
Rated 5 out of 5 by from Smooth Experience I have used Turbo Tax for a good number of years - this year's experience seemed to go smoother than normal. Thank you, TT!
Date published: 2022-04-18
Rated 5 out of 5 by from Very heplfull It was great. It was a very helpful service. Turbo Tax made a stressful situation much easier than I thought it would be.
Date published: 2022-04-18
Rated 5 out of 5 by from Really good experience Questions are clear, transitions are smooth, 29$ fee is worth it.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is excellent I found this website to be easier than I thought it would be. All my questions were answered as I went through this process.
Date published: 2022-04-18
Rated 2 out of 5 by from Single-no kids, yet stuck in Child Tax Credit loop I am single, no kids. Easy input into Turbo Tax. Although the sections on HSA are quite confusing. No big deal compared to clicking to efile.... then it drops me into an error in Form 8812... Child Tax Credit.... this does not apply!! It was nearly impossible to get out of... I had to ask google what triggers the F8812, then had to go through all the Child Credit categories to say 'no, no, no!' - then it finally let me out & file. You really need to fix that!
Date published: 2022-04-18
Rated 1 out of 5 by from It's so difficult to navigate I was trying to find the subject where I can change the percentage of the home used for work related items. I can't even find. Please make it easier to navigate. Also searching for help and sending us to FAQ is not the answer. Provide us with answers from your tax experts.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 754