TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Tam1964 from
Turbo Tax works great
I have been using Turbo tax for the last 20 years..
Date published: 2022-04-18
Rated 5 out of 5 by
Paul Lotus 11 from
Clark 2021 Investments and Retal
This was the first year that I had to pay taxes related to excersing a stock option, and a rental property. Your step by step process for both of these complicated income streams was very easy, logical, and assuring.
Date published: 2022-04-18
Rated 5 out of 5 by
Taren23 from
Awesome!
Great experience! Turbotax was straightforward guiding me through all filing process.
Date published: 2022-04-18
Rated 3 out of 5 by
kpg49 from
Not as great for 2021
I've used TT for many years. However, this year I found a couple of issues that I would not have known about if I didn't have tax prep experience. The first issue was TT completed a Sch 8812 which was not applicable because I don't have dependents. The biggest issue was that TT used state tax withheld without checking to see if general sales tax deduction was larger (Sch A, li 5a). It was over $1500 difference! I will probably continue to use TT in the future, but I now have some concerns.
Date published: 2022-04-18
Rated 5 out of 5 by
Zlancer from
Smooth Experience
I have used Turbo Tax for a good number of years - this year's experience seemed to go smoother than normal. Thank you, TT!
Date published: 2022-04-18
Rated 5 out of 5 by
SCLW from
Very heplfull
It was great. It was a very helpful service. Turbo Tax made a stressful situation much easier than I thought it would be.
Date published: 2022-04-18
Rated 5 out of 5 by
JellyPhish from
Really good experience
Questions are clear, transitions are smooth, 29$ fee is worth it.
Date published: 2022-04-18
Rated 5 out of 5 by
madaame X from
Turbo Tax is excellent
I found this website to be easier than I thought it would be. All my questions were answered as I went through this process.
Date published: 2022-04-18
Rated 2 out of 5 by
jy28 from
Single-no kids, yet stuck in Child Tax Credit loop
I am single, no kids. Easy input into Turbo Tax. Although the sections on HSA are quite confusing. No big deal compared to clicking to efile.... then it drops me into an error in Form 8812... Child Tax Credit.... this does not apply!! It was nearly impossible to get out of... I had to ask google what triggers the F8812, then had to go through all the Child Credit categories to say 'no, no, no!' - then it finally let me out & file. You really need to fix that!
Date published: 2022-04-18
Rated 1 out of 5 by
Taxed and Confused from
It's so difficult to navigate
I was trying to find the subject where I can change the percentage of the home used for work related items. I can't even find. Please make it easier to navigate. Also searching for help and sending us to FAQ is not the answer. Provide us with answers from your tax experts.
All TurboTax® Offerings Reviews - Page 754
Date published: 2022-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Tam1964 from
Turbo Tax works great
I have been using Turbo tax for the last 20 years..
Date published: 2022-04-18
Rated 5 out of 5 by
Paul Lotus 11 from
Clark 2021 Investments and Retal
This was the first year that I had to pay taxes related to excersing a stock option, and a rental property. Your step by step process for both of these complicated income streams was very easy, logical, and assuring.
Date published: 2022-04-18
Rated 5 out of 5 by
Taren23 from
Awesome!
Great experience! Turbotax was straightforward guiding me through all filing process.
Date published: 2022-04-18
Rated 3 out of 5 by
kpg49 from
Not as great for 2021
I've used TT for many years. However, this year I found a couple of issues that I would not have known about if I didn't have tax prep experience. The first issue was TT completed a Sch 8812 which was not applicable because I don't have dependents. The biggest issue was that TT used state tax withheld without checking to see if general sales tax deduction was larger (Sch A, li 5a). It was over $1500 difference! I will probably continue to use TT in the future, but I now have some concerns.
Date published: 2022-04-18
Rated 5 out of 5 by
Zlancer from
Smooth Experience
I have used Turbo Tax for a good number of years - this year's experience seemed to go smoother than normal. Thank you, TT!
Date published: 2022-04-18
Rated 5 out of 5 by
SCLW from
Very heplfull
It was great. It was a very helpful service. Turbo Tax made a stressful situation much easier than I thought it would be.
Date published: 2022-04-18
Rated 5 out of 5 by
JellyPhish from
Really good experience
Questions are clear, transitions are smooth, 29$ fee is worth it.
Date published: 2022-04-18
Rated 5 out of 5 by
madaame X from
Turbo Tax is excellent
I found this website to be easier than I thought it would be. All my questions were answered as I went through this process.
Date published: 2022-04-18
Rated 2 out of 5 by
jy28 from
Single-no kids, yet stuck in Child Tax Credit loop
I am single, no kids. Easy input into Turbo Tax. Although the sections on HSA are quite confusing. No big deal compared to clicking to efile.... then it drops me into an error in Form 8812... Child Tax Credit.... this does not apply!! It was nearly impossible to get out of... I had to ask google what triggers the F8812, then had to go through all the Child Credit categories to say 'no, no, no!' - then it finally let me out & file. You really need to fix that!
Date published: 2022-04-18
Rated 1 out of 5 by
Taxed and Confused from
It's so difficult to navigate
I was trying to find the subject where I can change the percentage of the home used for work related items. I can't even find. Please make it easier to navigate. Also searching for help and sending us to FAQ is not the answer. Provide us with answers from your tax experts.
All TurboTax® Offerings Reviews - Page 754
Date published: 2022-04-18