TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Helps the novice Allowed me, as novice, to complete my taxes after my accountant died. Format of entry forces (that's a good thing) the user to organize his or her tax data into appropriate "folders" (categories) for ease in data entry. Need real time "enter" button to immediately enter data and calculations into Federal (and state) from worksheets and zoom features without closing the form so one doesn't have to search for the appropriate IRS (or state) form over again. Need to have a pick list of all Federal (and state) tax return forms so that if a new form is needed, one can easily find it.
Date published: 2023-03-05
Rated 5 out of 5 by from Love it Super easy and convenient! They have live assistance accessible and help for you if you need it every step of the way.
Date published: 2023-03-05
Rated 3 out of 5 by from Still a LOT of manual work Probably better than doing it manually. But I wish they would list all the stuff you may need before you get started. Right now, every other step, you need to go download some forms from various institutions (for all the 1099-XXXX, etc.). And the automatic download is not super good. I don't believe our tax/financial situation is that complicated, yet, there are several things that TurboTax didn't allow us to enter (like unearned income for a child/dependent)
Date published: 2023-03-05
Rated 3 out of 5 by from Charged a 2nd Time for Turbo Tax I purchased the premier TurboTax Sofware /disc at Target. Upon completing my taxes online, I was charged a 2nd time. I was unaware I was being charged a 2nd time. I added the $59 dollar charge for assistance in case of audit but was unaware I was paying for Turbo Tax premier a 2nd time. I want to know what i can do to get reimbursed for that charge.
Date published: 2023-03-05
Rated 2 out of 5 by from Okay program This program could use an update on the user experience.
Date published: 2023-03-05
Rated 3 out of 5 by from Long Process Filing crypto taxes takes forever. Importing is not fun.
Date published: 2023-03-05
Rated 5 out of 5 by from Works well We use Turbo Tax every year to file our taxes and our children's taxes. It is easy to use, gets us the best refund, is reliable and costs much less than having them done elsewhere.
Date published: 2023-03-05
Rated 5 out of 5 by from Filing Taxes Has Never Been Easier! Wonderful customer service and the way I was guided step by step inputing all my forms, expenses and income has become a total game changer! TurboTax is the best of the best and worth every penny.
Date published: 2023-03-05
Rated 5 out of 5 by from Love Turbo Tax! I've used Turbo Tax for years. It's simple to use and I've had no trouble preparing, filing, and receiving my returns.
Date published: 2023-03-05
Rated 5 out of 5 by from Taxes Made Easy This was my first time doing my taxes and the expert was super helpful. I felt much more reassured. The program was also easy to use.
Date published: 2023-03-05
All TurboTax® Offerings Reviews - Page 7465
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Helps the novice Allowed me, as novice, to complete my taxes after my accountant died. Format of entry forces (that's a good thing) the user to organize his or her tax data into appropriate "folders" (categories) for ease in data entry. Need real time "enter" button to immediately enter data and calculations into Federal (and state) from worksheets and zoom features without closing the form so one doesn't have to search for the appropriate IRS (or state) form over again. Need to have a pick list of all Federal (and state) tax return forms so that if a new form is needed, one can easily find it.
Date published: 2023-03-05
Rated 5 out of 5 by from Love it Super easy and convenient! They have live assistance accessible and help for you if you need it every step of the way.
Date published: 2023-03-05
Rated 3 out of 5 by from Still a LOT of manual work Probably better than doing it manually. But I wish they would list all the stuff you may need before you get started. Right now, every other step, you need to go download some forms from various institutions (for all the 1099-XXXX, etc.). And the automatic download is not super good. I don't believe our tax/financial situation is that complicated, yet, there are several things that TurboTax didn't allow us to enter (like unearned income for a child/dependent)
Date published: 2023-03-05
Rated 3 out of 5 by from Charged a 2nd Time for Turbo Tax I purchased the premier TurboTax Sofware /disc at Target. Upon completing my taxes online, I was charged a 2nd time. I was unaware I was being charged a 2nd time. I added the $59 dollar charge for assistance in case of audit but was unaware I was paying for Turbo Tax premier a 2nd time. I want to know what i can do to get reimbursed for that charge.
Date published: 2023-03-05
Rated 2 out of 5 by from Okay program This program could use an update on the user experience.
Date published: 2023-03-05
Rated 3 out of 5 by from Long Process Filing crypto taxes takes forever. Importing is not fun.
Date published: 2023-03-05
Rated 5 out of 5 by from Works well We use Turbo Tax every year to file our taxes and our children's taxes. It is easy to use, gets us the best refund, is reliable and costs much less than having them done elsewhere.
Date published: 2023-03-05
Rated 5 out of 5 by from Filing Taxes Has Never Been Easier! Wonderful customer service and the way I was guided step by step inputing all my forms, expenses and income has become a total game changer! TurboTax is the best of the best and worth every penny.
Date published: 2023-03-05
Rated 5 out of 5 by from Love Turbo Tax! I've used Turbo Tax for years. It's simple to use and I've had no trouble preparing, filing, and receiving my returns.
Date published: 2023-03-05
Rated 5 out of 5 by from Taxes Made Easy This was my first time doing my taxes and the expert was super helpful. I felt much more reassured. The program was also easy to use.
Date published: 2023-03-05
All TurboTax® Offerings Reviews - Page 7465