TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281677 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from fingers crossed Two years in a row, I did not get my refund as expected, the site said I had submitted everything correctly, and confirmed both State and Federal were accepted but I only received 1 of the 2. I had reached out via the representative chat this year, they weren't helpful, but confirmed I had to figure this out alone. Fingers crossed it works this year, if not, I will be contacting a higher authority that can fix this.
Date published: 2021-04-06
Rated 5 out of 5 by from Awesome product Very simple. No problems at all. Everything is done for you.
Date published: 2021-04-06
Rated 5 out of 5 by from TurboTax makes life so much easier Paying our taxes goes so much smoother now and I don't even have to use my calculator!
Date published: 2021-04-06
Rated 1 out of 5 by from Turbotax updates would not install Turbotax updates would not install multible calls to Turdotax did not resolve issue. Because I could not e-file. I paid extra to file California State and could not do it. I had to print and send hard copy to file the taxes. At least I should get my cost for the state e-file returned (25$). Very disappointed with Turbotax.
Date published: 2021-04-06
Rated 5 out of 5 by from Complicated Tax Return Made Easier I was able to chat with representatives who had tons of experience and answered all my questions. I had a rental house sale that was driving me crazy! They gave me the confidence to complete my return.
Date published: 2021-04-06
Rated 5 out of 5 by from Taxes Made Simple! I have been a TurboTax customer for 10 years now and they never disappoint! Very easy format, intuitive to use, and very organized.
Date published: 2021-04-06
Rated 5 out of 5 by from I Love Turbotax.I I can become easily confused with tax filing, but with Turbotax, it is an uncomplicated and easy process from start to finish. The helpful prompts are there to help you navigate and gives me a feeling of not being alone, there is help with me every step of the way!
Date published: 2021-04-06
Rated 5 out of 5 by from Great tax program Best tax program on the market, superior customer service
Date published: 2021-04-06
Rated 5 out of 5 by from SO EASY! Turbo Tax is so easy to use! Never using another method again!
Date published: 2021-04-06
Rated 5 out of 5 by from Easy and straight forward I love the free version. I always use it with confidence.
Date published: 2021-04-06
All TurboTax® Offerings Reviews - Page 7458
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from fingers crossed Two years in a row, I did not get my refund as expected, the site said I had submitted everything correctly, and confirmed both State and Federal were accepted but I only received 1 of the 2. I had reached out via the representative chat this year, they weren't helpful, but confirmed I had to figure this out alone. Fingers crossed it works this year, if not, I will be contacting a higher authority that can fix this.
Date published: 2021-04-06
Rated 5 out of 5 by from Awesome product Very simple. No problems at all. Everything is done for you.
Date published: 2021-04-06
Rated 5 out of 5 by from TurboTax makes life so much easier Paying our taxes goes so much smoother now and I don't even have to use my calculator!
Date published: 2021-04-06
Rated 1 out of 5 by from Turbotax updates would not install Turbotax updates would not install multible calls to Turdotax did not resolve issue. Because I could not e-file. I paid extra to file California State and could not do it. I had to print and send hard copy to file the taxes. At least I should get my cost for the state e-file returned (25$). Very disappointed with Turbotax.
Date published: 2021-04-06
Rated 5 out of 5 by from Complicated Tax Return Made Easier I was able to chat with representatives who had tons of experience and answered all my questions. I had a rental house sale that was driving me crazy! They gave me the confidence to complete my return.
Date published: 2021-04-06
Rated 5 out of 5 by from Taxes Made Simple! I have been a TurboTax customer for 10 years now and they never disappoint! Very easy format, intuitive to use, and very organized.
Date published: 2021-04-06
Rated 5 out of 5 by from I Love Turbotax.I I can become easily confused with tax filing, but with Turbotax, it is an uncomplicated and easy process from start to finish. The helpful prompts are there to help you navigate and gives me a feeling of not being alone, there is help with me every step of the way!
Date published: 2021-04-06
Rated 5 out of 5 by from Great tax program Best tax program on the market, superior customer service
Date published: 2021-04-06
Rated 5 out of 5 by from SO EASY! Turbo Tax is so easy to use! Never using another method again!
Date published: 2021-04-06
Rated 5 out of 5 by from Easy and straight forward I love the free version. I always use it with confidence.
Date published: 2021-04-06
All TurboTax® Offerings Reviews - Page 7458