TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 3 out of 5 by from kind of dissapointed I was not given a choice of easy free taxes....not happy with that
Date published: 2023-03-05
Rated 5 out of 5 by from Very Nice! My first time using TurboTax and everything went smoothly up until the end. The customer service rep, Kevin, provided a very thorough and efficient support and resolved my problem. Thanks for the help!
Date published: 2023-03-05
Rated 4 out of 5 by from good app user friendly app for filing the tax for the first time users
Date published: 2023-03-05
Rated 5 out of 5 by from Not sure what review title means Was pretty good. some of the items that carried over were N/A and they made me do extra work at the end. I guess because i did not delete from last year
Date published: 2023-03-05
Rated 5 out of 5 by from Very quick and easy Provides helpful tips and resources to questions. Step by step easy to use
Date published: 2023-03-05
Rated 5 out of 5 by from Thanks for remaining free! I appreciate you explaining to me why my refund is so low. I really didn't have any questions your prompts did not answer, a very rare occurrence. Turbo Tax does not make tax policy, it is a company that just helps its users navigate whatever the heck is going on year to year and I thank you.
Date published: 2023-03-05
Rated 2 out of 5 by from Very difficult to follow Volunteered and did taxes for AARP for many, many years. Have done my taxes on Turbo Tax for same amount of years. This was the most difficult to follow and time consuming. Used onlin for fist time last year. This might be the last time I do use Turbo Tax online. Some forms were not readily available, Some of the information on the form from my Financial Institution were not on Turbo Tax.
Date published: 2023-03-05
Rated 5 out of 5 by from So Easy and Thorough I was afraid to do my own taxes, but after reviewing updated cost of professional tax preparers, I tried Turbo Tax. I will never pay someone else to do my taxes; I like being in control of the process and my documents. It was a great experience!
Date published: 2023-03-05
Rated 5 out of 5 by from Turbo Tax Saved the Day I entered all my information for my 2023 tax return and shockingly came up with a VERY large number that I owed in taxes! I used the Live Review option and in seconds the CPA noted an error and had me correct two codes. The end result was the largest refund I've ever received!
Date published: 2023-03-05
Rated 5 out of 5 by from TurboTax is a great tool! I'm not someone who has ever been able to do my own taxes. Until two years ago, when my mother died, I had my father who is a CPA do our taxes. TurboTax has made it possible for me to do our Federal and State taxes.
Date published: 2023-03-05
All TurboTax® Offerings Reviews - Page 7458
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from kind of dissapointed I was not given a choice of easy free taxes....not happy with that
Date published: 2023-03-05
Rated 5 out of 5 by from Very Nice! My first time using TurboTax and everything went smoothly up until the end. The customer service rep, Kevin, provided a very thorough and efficient support and resolved my problem. Thanks for the help!
Date published: 2023-03-05
Rated 4 out of 5 by from good app user friendly app for filing the tax for the first time users
Date published: 2023-03-05
Rated 5 out of 5 by from Not sure what review title means Was pretty good. some of the items that carried over were N/A and they made me do extra work at the end. I guess because i did not delete from last year
Date published: 2023-03-05
Rated 5 out of 5 by from Very quick and easy Provides helpful tips and resources to questions. Step by step easy to use
Date published: 2023-03-05
Rated 5 out of 5 by from Thanks for remaining free! I appreciate you explaining to me why my refund is so low. I really didn't have any questions your prompts did not answer, a very rare occurrence. Turbo Tax does not make tax policy, it is a company that just helps its users navigate whatever the heck is going on year to year and I thank you.
Date published: 2023-03-05
Rated 2 out of 5 by from Very difficult to follow Volunteered and did taxes for AARP for many, many years. Have done my taxes on Turbo Tax for same amount of years. This was the most difficult to follow and time consuming. Used onlin for fist time last year. This might be the last time I do use Turbo Tax online. Some forms were not readily available, Some of the information on the form from my Financial Institution were not on Turbo Tax.
Date published: 2023-03-05
Rated 5 out of 5 by from So Easy and Thorough I was afraid to do my own taxes, but after reviewing updated cost of professional tax preparers, I tried Turbo Tax. I will never pay someone else to do my taxes; I like being in control of the process and my documents. It was a great experience!
Date published: 2023-03-05
Rated 5 out of 5 by from Turbo Tax Saved the Day I entered all my information for my 2023 tax return and shockingly came up with a VERY large number that I owed in taxes! I used the Live Review option and in seconds the CPA noted an error and had me correct two codes. The end result was the largest refund I've ever received!
Date published: 2023-03-05
Rated 5 out of 5 by from TurboTax is a great tool! I'm not someone who has ever been able to do my own taxes. Until two years ago, when my mother died, I had my father who is a CPA do our taxes. TurboTax has made it possible for me to do our Federal and State taxes.
Date published: 2023-03-05
All TurboTax® Offerings Reviews - Page 7458