TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Dox1 from
OK
worked fine for my needs. State stuff was hard to correct but I found my way
Date published: 2022-04-18
Rated 4 out of 5 by
Mississippi man from
Review
Ok over all - pricing seems to Nickel and dime us.
Date published: 2022-04-18
Rated 5 out of 5 by
Leah102 from
Turbo tax is easily used
I had no problems with turbo tax and it was quick.
Date published: 2022-04-18
Rated 5 out of 5 by
chocolate x from
turbo tax is efficient
turbo tax is convient and helps with numerous layer of tax obstacles.
Date published: 2022-04-18
Rated 4 out of 5 by
ConstanceG from
Turbo Tax is alright
My experience was better than last year. I got better help this time, KuKu was patient and helped me complete everything.
Date published: 2022-04-18
Rated 4 out of 5 by
KLDecker from
Everything was great until I went to E-file
Had a really hard time e-filing my Federal & State taxes this year. Got stuck in a loop after paying for the state return e-filing. It was a half hour going round & round on the screens, before I finally was taken to the "Transmit your Returns" screen with the "Transmit Returns Now" button. The returns did transmit at that point, but I was thinking ---- Egad, I'm going to have to drive 1-1/2 hours to a Post Office that was open til midnight to file paper forms!! I have used TurboTax since it was called ChipSoft back in the 1990's. It has grown much easier to use over the years & I trust the end results. I was really surprised with this glitch I experienced. However, all ended well & I thank you for that. I will now end this review & go touch up my additional gray hairs, as I await notification that my e-filed returns were accepted.
Date published: 2022-04-18
Rated 5 out of 5 by
SunriseBeth from
Great for DIY-ers!
Overall, it was great. Took longer than with my Accountant - but worth the savings.
Date published: 2022-04-18
Rated 3 out of 5 by
AtlCoastie from
Deluxe?!
Initially, I was very pleased with Turbo Tax and the thoroughness of the questions. Where my opinion was downgraded was with the costs for state returns. Customer service was pleasant and helpful but, the hidden costs for filing state returns will be a factor in deciding to use Turbo Tax again. Paying premium for the Deluxe, then paying again for each state filing, it seemed that "Deluxe" was misleading and didn't deliver as promised/expected.
Date published: 2022-04-18
Rated 5 out of 5 by
Marnie030819 from
TurboTax is AWESOME !
Love Turbo Tax. We’ve used it for 20+ years! Highly recommend.
Date published: 2022-04-18
Rated 5 out of 5 by
KDogg420 from
Get rid of your tax woman/man!!!
I love turbo tax it does all the thinking and knows the best solution for us!!! Get rid of your tax person TURBO TAX is better guaranteed!!!
All TurboTax® Offerings Reviews - Page 7445
Date published: 2022-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Dox1 from
OK
worked fine for my needs. State stuff was hard to correct but I found my way
Date published: 2022-04-18
Rated 4 out of 5 by
Mississippi man from
Review
Ok over all - pricing seems to Nickel and dime us.
Date published: 2022-04-18
Rated 5 out of 5 by
Leah102 from
Turbo tax is easily used
I had no problems with turbo tax and it was quick.
Date published: 2022-04-18
Rated 5 out of 5 by
chocolate x from
turbo tax is efficient
turbo tax is convient and helps with numerous layer of tax obstacles.
Date published: 2022-04-18
Rated 4 out of 5 by
ConstanceG from
Turbo Tax is alright
My experience was better than last year. I got better help this time, KuKu was patient and helped me complete everything.
Date published: 2022-04-18
Rated 4 out of 5 by
KLDecker from
Everything was great until I went to E-file
Had a really hard time e-filing my Federal & State taxes this year. Got stuck in a loop after paying for the state return e-filing. It was a half hour going round & round on the screens, before I finally was taken to the "Transmit your Returns" screen with the "Transmit Returns Now" button. The returns did transmit at that point, but I was thinking ---- Egad, I'm going to have to drive 1-1/2 hours to a Post Office that was open til midnight to file paper forms!! I have used TurboTax since it was called ChipSoft back in the 1990's. It has grown much easier to use over the years & I trust the end results. I was really surprised with this glitch I experienced. However, all ended well & I thank you for that. I will now end this review & go touch up my additional gray hairs, as I await notification that my e-filed returns were accepted.
Date published: 2022-04-18
Rated 5 out of 5 by
SunriseBeth from
Great for DIY-ers!
Overall, it was great. Took longer than with my Accountant - but worth the savings.
Date published: 2022-04-18
Rated 3 out of 5 by
AtlCoastie from
Deluxe?!
Initially, I was very pleased with Turbo Tax and the thoroughness of the questions. Where my opinion was downgraded was with the costs for state returns. Customer service was pleasant and helpful but, the hidden costs for filing state returns will be a factor in deciding to use Turbo Tax again. Paying premium for the Deluxe, then paying again for each state filing, it seemed that "Deluxe" was misleading and didn't deliver as promised/expected.
Date published: 2022-04-18
Rated 5 out of 5 by
Marnie030819 from
TurboTax is AWESOME !
Love Turbo Tax. We’ve used it for 20+ years! Highly recommend.
Date published: 2022-04-18
Rated 5 out of 5 by
KDogg420 from
Get rid of your tax woman/man!!!
I love turbo tax it does all the thinking and knows the best solution for us!!! Get rid of your tax person TURBO TAX is better guaranteed!!!
All TurboTax® Offerings Reviews - Page 7445
Date published: 2022-04-18