TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Turbo Tax Is Great & Easy! Turbo Tax made my life easy! I didn't have to get my mom to prepare my taxes this year!
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo Tax is the Greatest! I've used Turbo Tax for over 10 years. Always simple and easy even when I upgraded from free version to deluxe to handle rental property. I've never been audited always received refund in timely manner.
Date published: 2022-02-25
Rated 4 out of 5 by from You gotta work to get 5 from me. I love the auto import feature. Huge time saver. Blah blah
Date published: 2022-02-25
Rated 5 out of 5 by from It got Me through everything It was simple and easy to use. I did not have to use a consultant
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo Tax is excellent I found the software easy to use and if an error was made it was easy to correct. Also, the information entered was verified many times. I feel very secure about this product.
Date published: 2022-02-25
Rated 5 out of 5 by from Love it! Fast and easy! I love that its so fast and easy to complete. No hassle and cheap
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo will do it right My experience was very positive. I have been using turbo tax for years.
Date published: 2022-02-25
Rated 5 out of 5 by from Easy to use Software is intuitive and easy to use and help feature is great
Date published: 2022-02-25
Rated 5 out of 5 by from Awesome Experience was great and it was very easy to do would recommend do you use TurboTax
Date published: 2022-02-25
Rated 4 out of 5 by from Great Not very happy with the way I was treated for the last two Days, I started my return on Feb 22, 2022, after completing the return had a Problem with Form 593 not reporting correctly?? Was on the Phone for about 3 hours with people trying to help me, however no one could fix the problem with State filing. Was told someone would call me back on Feb 23. No one ever called back, I called Turbotax onFeb 23 at about 3 PM PST told the gal the problem I was having and no one called me back? She them put me on Hold (waited 90 mins on hold) No one ever pick up again to talk to me. On Feb 24 at about I called again at about 1PM PST the first person I talked to (went thru the store again) Telling her the problem. This lady told me to call The IRS to complete form 1040. This was completely incorrect.... She then hung up on me?? I again went on line to have someone call me back. A lady named Shanita was on the line to help (told her the problems I was having) This was a blessing she was so helpful what a blessing and breath of fresh air. She worked with me to correct the problem. If it wasn't for Shanita I would never come back to TurboTax.. What a wonderful lady..OVER THE PAST 3 DAYS
Date published: 2022-02-25
All TurboTax® Offerings Reviews - Page 7366
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Is Great & Easy! Turbo Tax made my life easy! I didn't have to get my mom to prepare my taxes this year!
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo Tax is the Greatest! I've used Turbo Tax for over 10 years. Always simple and easy even when I upgraded from free version to deluxe to handle rental property. I've never been audited always received refund in timely manner.
Date published: 2022-02-25
Rated 4 out of 5 by from You gotta work to get 5 from me. I love the auto import feature. Huge time saver. Blah blah
Date published: 2022-02-25
Rated 5 out of 5 by from It got Me through everything It was simple and easy to use. I did not have to use a consultant
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo Tax is excellent I found the software easy to use and if an error was made it was easy to correct. Also, the information entered was verified many times. I feel very secure about this product.
Date published: 2022-02-25
Rated 5 out of 5 by from Love it! Fast and easy! I love that its so fast and easy to complete. No hassle and cheap
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo will do it right My experience was very positive. I have been using turbo tax for years.
Date published: 2022-02-25
Rated 5 out of 5 by from Easy to use Software is intuitive and easy to use and help feature is great
Date published: 2022-02-25
Rated 5 out of 5 by from Awesome Experience was great and it was very easy to do would recommend do you use TurboTax
Date published: 2022-02-25
Rated 4 out of 5 by from Great Not very happy with the way I was treated for the last two Days, I started my return on Feb 22, 2022, after completing the return had a Problem with Form 593 not reporting correctly?? Was on the Phone for about 3 hours with people trying to help me, however no one could fix the problem with State filing. Was told someone would call me back on Feb 23. No one ever called back, I called Turbotax onFeb 23 at about 3 PM PST told the gal the problem I was having and no one called me back? She them put me on Hold (waited 90 mins on hold) No one ever pick up again to talk to me. On Feb 24 at about I called again at about 1PM PST the first person I talked to (went thru the store again) Telling her the problem. This lady told me to call The IRS to complete form 1040. This was completely incorrect.... She then hung up on me?? I again went on line to have someone call me back. A lady named Shanita was on the line to help (told her the problems I was having) This was a blessing she was so helpful what a blessing and breath of fresh air. She worked with me to correct the problem. If it wasn't for Shanita I would never come back to TurboTax.. What a wonderful lady..OVER THE PAST 3 DAYS
Date published: 2022-02-25
All TurboTax® Offerings Reviews - Page 7366