TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Barbara is an Angel. It’s been great with TurboTax. My tax expert was great! I will be using TurboTax again. Thank you to Barbara
Date published: 2022-10-12
Rated 5 out of 5 by from Super Easy! The support of Turbo Tax software and expertise doing my taxes was a no brainer.
Date published: 2022-10-12
Rated 2 out of 5 by from Overpriced and lacking on service features My "expert", Adrian, was great, offered very professional and knowledgeable assistance and was patient with me through personal problems that repeatedly interrupted the process. However, Intuit, itself, has pricing far above many of their competitors while being short on features, specifically NO assistance with corporate returns which are intimately linked to the 1040 in cases of the S-Corp, pass-through taxation. Not being able to have linked assistance between the two is ridiculous and crippling. In addition, in the 3 yrs. I've used Intuit, they have made no improvements or substantial changes that address the shortcomings of their software; a convoluted, confusing program. Had I compared Intuit with other offerings prior to starting 2021 tax returns, I would not have likely chosen Intuit, and, unless changes are made, it is doubtful that I will in the future. The 2 star product rating I am giving is reflective of Intuit, NOT of my tax expert, Adrian, who gave me 5 star service. His excellence lifted my overall experience rating to 3. You should thank him, he did an excellent job!
Date published: 2022-10-12
Rated 5 out of 5 by from TurboTax Elated Customer since 1995 TurboTax has helped me do my taxes for some 27 years and I absolutely love this product. TurboTax walks you through all aspects of taxes while holding your hand if needed.
Date published: 2022-10-12
Rated 5 out of 5 by from No Math mistakes with Turbotax I have used turbotax for probably 12 years and the software has gotten progressively better. However, this year, 2021 return, I filed on October 12th and maybe that was the reason I was unable to edit my medical deductions. The software locked me out of editing itemized deductions because it seemed to have already determined that the standard deduction was the better option. However, I had not input all of my deductions at that point.
Date published: 2022-10-12
Rated 1 out of 5 by from Turbo Tax took $25 from me, I want it back! Turbo Tax took $25 from me for E- filling. But, TurboTax could never complete the E-File. I tried at least 5 times. Turbo Tax said that sometimes people have to print it out and mail it instead. That is what I had to do. I didn't owe anything on the Federal but, I owed $15 on the State. Because Turbo Tax is aware of this problem, Turbo Tax should not have taken money from my account until the process was completed. I will now have to write a $15 check and send it in with my State return. Please refund the $25 you took from me.
Date published: 2022-10-12
Rated 4 out of 5 by from K1 schedule I am in an exchange fund which technically a K1 partnership. The information on Part III item 16 appears to be not the same for from what K1 report from the management and the entries used by the Turbo tax. In this case the check box is checked. Also the worksheets wants items that has dollar amount with no description entries to be filled in. If not resulted in errors at error check.
Date published: 2022-10-12
Rated 1 out of 5 by from TurdbloTax doesnt import from Quackbooks correctly It's also missing my state MD amended return 500x.
Date published: 2022-10-12
Rated 5 out of 5 by from Good job turbo tax! Got me my stimulis payment i got rip off on last year thank you for your help t5his year
Date published: 2022-10-12
Rated 5 out of 5 by from Easy To Use-No Hassle As always, Turbo Tax is very easy to use. Once I have all my documents gathered, it's a quick and painless process to fill out the forms!
Date published: 2022-10-12
All TurboTax® Offerings Reviews - Page 7363
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Barbara is an Angel. It’s been great with TurboTax. My tax expert was great! I will be using TurboTax again. Thank you to Barbara
Date published: 2022-10-12
Rated 5 out of 5 by from Super Easy! The support of Turbo Tax software and expertise doing my taxes was a no brainer.
Date published: 2022-10-12
Rated 2 out of 5 by from Overpriced and lacking on service features My "expert", Adrian, was great, offered very professional and knowledgeable assistance and was patient with me through personal problems that repeatedly interrupted the process. However, Intuit, itself, has pricing far above many of their competitors while being short on features, specifically NO assistance with corporate returns which are intimately linked to the 1040 in cases of the S-Corp, pass-through taxation. Not being able to have linked assistance between the two is ridiculous and crippling. In addition, in the 3 yrs. I've used Intuit, they have made no improvements or substantial changes that address the shortcomings of their software; a convoluted, confusing program. Had I compared Intuit with other offerings prior to starting 2021 tax returns, I would not have likely chosen Intuit, and, unless changes are made, it is doubtful that I will in the future. The 2 star product rating I am giving is reflective of Intuit, NOT of my tax expert, Adrian, who gave me 5 star service. His excellence lifted my overall experience rating to 3. You should thank him, he did an excellent job!
Date published: 2022-10-12
Rated 5 out of 5 by from TurboTax Elated Customer since 1995 TurboTax has helped me do my taxes for some 27 years and I absolutely love this product. TurboTax walks you through all aspects of taxes while holding your hand if needed.
Date published: 2022-10-12
Rated 5 out of 5 by from No Math mistakes with Turbotax I have used turbotax for probably 12 years and the software has gotten progressively better. However, this year, 2021 return, I filed on October 12th and maybe that was the reason I was unable to edit my medical deductions. The software locked me out of editing itemized deductions because it seemed to have already determined that the standard deduction was the better option. However, I had not input all of my deductions at that point.
Date published: 2022-10-12
Rated 1 out of 5 by from Turbo Tax took $25 from me, I want it back! Turbo Tax took $25 from me for E- filling. But, TurboTax could never complete the E-File. I tried at least 5 times. Turbo Tax said that sometimes people have to print it out and mail it instead. That is what I had to do. I didn't owe anything on the Federal but, I owed $15 on the State. Because Turbo Tax is aware of this problem, Turbo Tax should not have taken money from my account until the process was completed. I will now have to write a $15 check and send it in with my State return. Please refund the $25 you took from me.
Date published: 2022-10-12
Rated 4 out of 5 by from K1 schedule I am in an exchange fund which technically a K1 partnership. The information on Part III item 16 appears to be not the same for from what K1 report from the management and the entries used by the Turbo tax. In this case the check box is checked. Also the worksheets wants items that has dollar amount with no description entries to be filled in. If not resulted in errors at error check.
Date published: 2022-10-12
Rated 1 out of 5 by from TurdbloTax doesnt import from Quackbooks correctly It's also missing my state MD amended return 500x.
Date published: 2022-10-12
Rated 5 out of 5 by from Good job turbo tax! Got me my stimulis payment i got rip off on last year thank you for your help t5his year
Date published: 2022-10-12
Rated 5 out of 5 by from Easy To Use-No Hassle As always, Turbo Tax is very easy to use. Once I have all my documents gathered, it's a quick and painless process to fill out the forms!
Date published: 2022-10-12
All TurboTax® Offerings Reviews - Page 7363