TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by
spor7 from
Unreliable review of tax forms before submission
Program overlooked form required for reporting principle income from owner financed home loan. I would have expected that a review of last year's forms that the form would be called to my attention. I discovered the error after submission and so had to file an ammeded tax return.
Date published: 2022-05-11
Rated 5 out of 5 by
Laura1301 from
Love TurboTax
Love using TurboTax... easy to use... 5 years running
Date published: 2022-05-11
Rated 4 out of 5 by
Lisalanderos13 from
Turbo tax is awedome
Awesome help filing and it was pretty easy thanks for helping me file
Date published: 2022-05-11
Rated 1 out of 5 by
SBP79 from
I don't think I'll be using Turbo Tax again.
My return somehow got lost in the system. I became concerned when I didn't hear back from my Representative after multiple messages. It took two weeks for me to get a response, and it got to the point I was concerned my Representative might have left the company or something. He just went silent. After 10 unanswered messages and 3-4 calls, I was able to get a woman on the line who messaged him internally and I was called back. Basically, I was forgotten.
Date published: 2022-05-11
Rated 5 out of 5 by
A Girl from Texas from
Turbo Tax just in time
Easy to use and great tips along the way. I have used Turbo Tax for the last 4 years and have always been pleased. Thank you,
Date published: 2022-05-11
Rated 5 out of 5 by
Blackcat Mou from
TurboTax is a awesome program
Working in the oil field in the middle of nowhere it's good to have a program like this the agents are extremely nice and very patient
Date published: 2022-05-11
Rated 5 out of 5 by
Benjamin806 from
Great!!
Turbo tax was fast and easy with plenty of question and answer prompts!
Date published: 2022-05-11
Rated 5 out of 5 by
maggielouhoo from
TurboTax is great
I've used it by myself and then this year had a consultant do it - very easy
Date published: 2022-05-11
Rated 5 out of 5 by
Chikchik from
Awesome!
Easy process, I just needed to provide my tax paperwork and the agent handled the rest!
Date published: 2022-05-11
Rated 5 out of 5 by
Vamshi123 from
Turbo Tax is good
Turbo Tax helped me resolve my complex tax situation.
All TurboTax® Offerings Reviews - Page 7329
Date published: 2022-05-11
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
spor7 from
Unreliable review of tax forms before submission
Program overlooked form required for reporting principle income from owner financed home loan. I would have expected that a review of last year's forms that the form would be called to my attention. I discovered the error after submission and so had to file an ammeded tax return.
Date published: 2022-05-11
Rated 5 out of 5 by
Laura1301 from
Love TurboTax
Love using TurboTax... easy to use... 5 years running
Date published: 2022-05-11
Rated 4 out of 5 by
Lisalanderos13 from
Turbo tax is awedome
Awesome help filing and it was pretty easy thanks for helping me file
Date published: 2022-05-11
Rated 1 out of 5 by
SBP79 from
I don't think I'll be using Turbo Tax again.
My return somehow got lost in the system. I became concerned when I didn't hear back from my Representative after multiple messages. It took two weeks for me to get a response, and it got to the point I was concerned my Representative might have left the company or something. He just went silent. After 10 unanswered messages and 3-4 calls, I was able to get a woman on the line who messaged him internally and I was called back. Basically, I was forgotten.
Date published: 2022-05-11
Rated 5 out of 5 by
A Girl from Texas from
Turbo Tax just in time
Easy to use and great tips along the way. I have used Turbo Tax for the last 4 years and have always been pleased. Thank you,
Date published: 2022-05-11
Rated 5 out of 5 by
Blackcat Mou from
TurboTax is a awesome program
Working in the oil field in the middle of nowhere it's good to have a program like this the agents are extremely nice and very patient
Date published: 2022-05-11
Rated 5 out of 5 by
Benjamin806 from
Great!!
Turbo tax was fast and easy with plenty of question and answer prompts!
Date published: 2022-05-11
Rated 5 out of 5 by
maggielouhoo from
TurboTax is great
I've used it by myself and then this year had a consultant do it - very easy
Date published: 2022-05-11
Rated 5 out of 5 by
Chikchik from
Awesome!
Easy process, I just needed to provide my tax paperwork and the agent handled the rest!
Date published: 2022-05-11
Rated 5 out of 5 by
Vamshi123 from
Turbo Tax is good
Turbo Tax helped me resolve my complex tax situation.
All TurboTax® Offerings Reviews - Page 7329
Date published: 2022-05-11