TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 3 out of 5 by from Turbo tax and this, and this, and buy this as well. the software has improved over the years but lets be honest with all the add on charges.
Date published: 2023-03-08
Rated 5 out of 5 by from Worked well for me. Worked well but didn't do my R1099 to good.. It did not work as attened.
Date published: 2023-03-08
Rated 5 out of 5 by from Clean Fast and easy to modify. There are some helpful widgets too.
Date published: 2023-03-08
Rated 5 out of 5 by from Way to Go Turbo Tax Great online experience - easy steps to follow - explanation of terms easy to comprehend
Date published: 2023-03-08
Rated 2 out of 5 by from Why even advertise that TurboTax is free?? The platform works pretty well but every year it seems to get more expensive for really no benefit. I don't want to add pointless additional fees, clearly no one wants to do that. Don't try and get me to sign up for it every 10 minutes.
Date published: 2023-03-08
Rated 5 out of 5 by from Always a breeze! I think I have been using Turbo Tax for 15 years or more now. No matter what the situation, they make it easy to file taxes. Over the years, I have gained and lost dependents, started a business, gained and lost money on investments, had multiple people in the family attend college. No matter the situation, Turbo Tax makes it easy to record the details and input all the necessary information. I love that!
Date published: 2023-03-08
Rated 5 out of 5 by from Mike was amazing Third year to use the Full Service. Mike was an expert and amazing!
Date published: 2023-03-08
Rated 2 out of 5 by from Pretty pricey There was a promotional 10% off if you file in February. I originally tried to get this filed the 24th and was told it would be a very quick process and should make that window. They had to pass me onto another expert which delayed the process. Therefore had to pay full price and restart the process because it was someone new. The experts were both friendly and professional. My only issue was the somewhat misleading promotional offer and just the pricing in general.
Date published: 2023-03-08
Rated 5 out of 5 by from So Easy! Went better than expected :) Anthony was accommodating and friendly; he explained everything to me. I was very nervous since this was my first time working with an expert, but he made me feel comfortable, he went over everything with me, and I felt I could trust him. Looking forward to working with him again next year! Thanks so much Anthony!
Date published: 2023-03-08
Rated 4 out of 5 by from Easy peasy Simple, fast and easy. A little disappointed that the fee has increased so much but overall still satisfied.
Date published: 2023-03-08
All TurboTax® Offerings Reviews - Page 7216
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo tax and this, and this, and buy this as well. the software has improved over the years but lets be honest with all the add on charges.
Date published: 2023-03-08
Rated 5 out of 5 by from Worked well for me. Worked well but didn't do my R1099 to good.. It did not work as attened.
Date published: 2023-03-08
Rated 5 out of 5 by from Clean Fast and easy to modify. There are some helpful widgets too.
Date published: 2023-03-08
Rated 5 out of 5 by from Way to Go Turbo Tax Great online experience - easy steps to follow - explanation of terms easy to comprehend
Date published: 2023-03-08
Rated 2 out of 5 by from Why even advertise that TurboTax is free?? The platform works pretty well but every year it seems to get more expensive for really no benefit. I don't want to add pointless additional fees, clearly no one wants to do that. Don't try and get me to sign up for it every 10 minutes.
Date published: 2023-03-08
Rated 5 out of 5 by from Always a breeze! I think I have been using Turbo Tax for 15 years or more now. No matter what the situation, they make it easy to file taxes. Over the years, I have gained and lost dependents, started a business, gained and lost money on investments, had multiple people in the family attend college. No matter the situation, Turbo Tax makes it easy to record the details and input all the necessary information. I love that!
Date published: 2023-03-08
Rated 5 out of 5 by from Mike was amazing Third year to use the Full Service. Mike was an expert and amazing!
Date published: 2023-03-08
Rated 2 out of 5 by from Pretty pricey There was a promotional 10% off if you file in February. I originally tried to get this filed the 24th and was told it would be a very quick process and should make that window. They had to pass me onto another expert which delayed the process. Therefore had to pay full price and restart the process because it was someone new. The experts were both friendly and professional. My only issue was the somewhat misleading promotional offer and just the pricing in general.
Date published: 2023-03-08
Rated 5 out of 5 by from So Easy! Went better than expected :) Anthony was accommodating and friendly; he explained everything to me. I was very nervous since this was my first time working with an expert, but he made me feel comfortable, he went over everything with me, and I felt I could trust him. Looking forward to working with him again next year! Thanks so much Anthony!
Date published: 2023-03-08
Rated 4 out of 5 by from Easy peasy Simple, fast and easy. A little disappointed that the fee has increased so much but overall still satisfied.
Date published: 2023-03-08
All TurboTax® Offerings Reviews - Page 7216