TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 5 out of 5 by from TurboTax is comprehensive. TurboTax is a comprehensive program that I have full faith in their experts.
Date published: 2021-10-14
Rated 5 out of 5 by from I love Intuit!! Step by step instructions made it really easy, I just love it
Date published: 2021-10-14
Rated 5 out of 5 by from very useful good experience very helpful easy to use and understand
Date published: 2021-10-14
Rated 5 out of 5 by from Turbo tax is true product !!! Year after year, it's nice and convinient. Love it
Date published: 2021-10-14
Rated 3 out of 5 by from TurboTax is a little glitchy and expensive It kept forcing me to review areas that I had already reviewed multiple times. I won't be using it again. I'll just take my info to an accountant. Also, a lot of people chose the nickname "Notimpressed" so that says something
Date published: 2021-10-14
Rated 5 out of 5 by from Amazing accountant helped me through I was mired in technical glitches in Turbo Tax's handling of California health care subsidy and the Premier accountant worked me through the issues patiently and with an unusually savvy manoevers to work around the data.
Date published: 2021-10-14
Rated 2 out of 5 by from TurboTax is really annoying It is glitchy & cumbersome. Primary reason to continue to use is I’ve used in past & they frequently don’t make use of it (although this has improved marginally). Inputting data is really cumbersome, and the shortcuts (downloads, pictures etc.) frequently don’t work and create more problems.
Date published: 2021-10-14
Rated 1 out of 5 by from Most traumatic experience ever I have used Turbotax for years with few issues, but this past year they turned the experience into one of the most traumatic days of my life. I admit that some of the stress was waiting to the last day, but I had no new issues and should have been able to do everything in an hour or so. The issue was that there was a Turbotax glitch related to my wife's foreign earned income, an issue I have dealt with the past 3 or 4 years and knew what I was doing, that would not allow me to delete a form that was unnecessary. This forced me to upgrade to get help. I spoke to 5 or 6 people and no one could solve the problem. Someone convinced me that I should be filing separately rather than as a couple, and at this point I was so frustrated that I just did it, but they did not make it clear that would require me to buy a new individual Turbotax session for her and reenter EVERYTHING for my wife -- remember that this was the day taxes were due. I am not remotely getting into all the discussions and back forth and entering, literally, almost all the information over and over again to the point that I was no longer sure what I had done. I have no confidence that what I filed was correct or if I left off something that I thought I had entered. As I said, this should have taken no more than an our for me to complete based on previous years, but I must. have spent 12-14 hours trying to figure this out. I will never use Turbotax again.
Date published: 2021-10-14
Rated 5 out of 5 by from Turbo Tax is the best I use turbo tax for years and is one of the best taxes sofware
Date published: 2021-10-14
Rated 4 out of 5 by from TurboTax is better than doing it without I would hate to have to do my taxes by hand! So use TurboTax and am glad of it, but it's definitely not perfect. It seemed harder than ever to import from Quicken this year. TurboTax also froze my (up-to-date) Windows 10 system after one import and another time on exiting it "saved" my file so long that I jhad to terminate it.
Date published: 2021-10-14
All TurboTax® Offerings Reviews - Page 73
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is comprehensive. TurboTax is a comprehensive program that I have full faith in their experts.
Date published: 2021-10-14
Rated 5 out of 5 by from I love Intuit!! Step by step instructions made it really easy, I just love it
Date published: 2021-10-14
Rated 5 out of 5 by from very useful good experience very helpful easy to use and understand
Date published: 2021-10-14
Rated 5 out of 5 by from Turbo tax is true product !!! Year after year, it's nice and convinient. Love it
Date published: 2021-10-14
Rated 3 out of 5 by from TurboTax is a little glitchy and expensive It kept forcing me to review areas that I had already reviewed multiple times. I won't be using it again. I'll just take my info to an accountant. Also, a lot of people chose the nickname "Notimpressed" so that says something
Date published: 2021-10-14
Rated 5 out of 5 by from Amazing accountant helped me through I was mired in technical glitches in Turbo Tax's handling of California health care subsidy and the Premier accountant worked me through the issues patiently and with an unusually savvy manoevers to work around the data.
Date published: 2021-10-14
Rated 2 out of 5 by from TurboTax is really annoying It is glitchy & cumbersome. Primary reason to continue to use is I’ve used in past & they frequently don’t make use of it (although this has improved marginally). Inputting data is really cumbersome, and the shortcuts (downloads, pictures etc.) frequently don’t work and create more problems.
Date published: 2021-10-14
Rated 1 out of 5 by from Most traumatic experience ever I have used Turbotax for years with few issues, but this past year they turned the experience into one of the most traumatic days of my life. I admit that some of the stress was waiting to the last day, but I had no new issues and should have been able to do everything in an hour or so. The issue was that there was a Turbotax glitch related to my wife's foreign earned income, an issue I have dealt with the past 3 or 4 years and knew what I was doing, that would not allow me to delete a form that was unnecessary. This forced me to upgrade to get help. I spoke to 5 or 6 people and no one could solve the problem. Someone convinced me that I should be filing separately rather than as a couple, and at this point I was so frustrated that I just did it, but they did not make it clear that would require me to buy a new individual Turbotax session for her and reenter EVERYTHING for my wife -- remember that this was the day taxes were due. I am not remotely getting into all the discussions and back forth and entering, literally, almost all the information over and over again to the point that I was no longer sure what I had done. I have no confidence that what I filed was correct or if I left off something that I thought I had entered. As I said, this should have taken no more than an our for me to complete based on previous years, but I must. have spent 12-14 hours trying to figure this out. I will never use Turbotax again.
Date published: 2021-10-14
Rated 5 out of 5 by from Turbo Tax is the best I use turbo tax for years and is one of the best taxes sofware
Date published: 2021-10-14
Rated 4 out of 5 by from TurboTax is better than doing it without I would hate to have to do my taxes by hand! So use TurboTax and am glad of it, but it's definitely not perfect. It seemed harder than ever to import from Quicken this year. TurboTax also froze my (up-to-date) Windows 10 system after one import and another time on exiting it "saved" my file so long that I jhad to terminate it.
Date published: 2021-10-14
All TurboTax® Offerings Reviews - Page 73