TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Great! Everything went fine with respect to tax filing. However, my credit card couldn't get approved through turbo tax so my NJ tax didn't get e-filed. I had problem with e-filing last year too.
Date published: 2022-04-14
Rated 4 out of 5 by from Turbo Tax 2021 - Federal Return Turbo Tax is good, but entering the $300 (if filing single) or $600 (married filing jointly) into the software is very difficult. The help menus on Turbo Tax were worthless. I finally figured out how to enter it by surfing the web. And then when I went through all the steps, I could not verify that Turbo Tax would treat it properly. This MUST get fixed for 2022.
Date published: 2022-04-14
Rated 5 out of 5 by from I can not even imagine doing this alone T2 builds a history, asks you the questions (like "Did you forget your Robinhood account?" and completes all the necessary forms. Should you get stuck, a side bar is available to help you out. I cannot believe that I used to fill out these documents by hand and drop them off at the post office on the night of 15 Apr!
Date published: 2022-04-14
Rated 5 out of 5 by from turbo tax i have used this program for years and have always found it easy to use, reliable. and can get questions answered quickly.
Date published: 2022-04-14
Rated 5 out of 5 by from Always easy to use Just makes it easy if you want to understand your own return.
Date published: 2022-04-14
Rated 1 out of 5 by from I had a terrible experience Howard was rude, condescending, and didn't respond to my messages. I will not be using Turbotax next year.
Date published: 2022-04-14
Rated 3 out of 5 by from Unable to enter medical costs Wasn't able to enter medical expenses - would not take my entry when attempted to enter the coasts?? Not able to access live person to talk to. I also thought state tax filing was free when purchasing Federal but I had to pay additional $25. Therefore giving average.
Date published: 2022-04-14
Rated 5 out of 5 by from Easy to use Very easy to use and non-time consuming. Made filing my taxes easy
Date published: 2022-04-14
Rated 5 out of 5 by from EASY TO USE We have used TurboTax for years. It makes our life so much easier. I know my numbers are correct and I have all of the deductions we are eligible for.
Date published: 2022-04-14
Rated 4 out of 5 by from It was not bad Alot of stuff was a little repetitive an unnecessary
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 7196
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great! Everything went fine with respect to tax filing. However, my credit card couldn't get approved through turbo tax so my NJ tax didn't get e-filed. I had problem with e-filing last year too.
Date published: 2022-04-14
Rated 4 out of 5 by from Turbo Tax 2021 - Federal Return Turbo Tax is good, but entering the $300 (if filing single) or $600 (married filing jointly) into the software is very difficult. The help menus on Turbo Tax were worthless. I finally figured out how to enter it by surfing the web. And then when I went through all the steps, I could not verify that Turbo Tax would treat it properly. This MUST get fixed for 2022.
Date published: 2022-04-14
Rated 5 out of 5 by from I can not even imagine doing this alone T2 builds a history, asks you the questions (like "Did you forget your Robinhood account?" and completes all the necessary forms. Should you get stuck, a side bar is available to help you out. I cannot believe that I used to fill out these documents by hand and drop them off at the post office on the night of 15 Apr!
Date published: 2022-04-14
Rated 5 out of 5 by from turbo tax i have used this program for years and have always found it easy to use, reliable. and can get questions answered quickly.
Date published: 2022-04-14
Rated 5 out of 5 by from Always easy to use Just makes it easy if you want to understand your own return.
Date published: 2022-04-14
Rated 1 out of 5 by from I had a terrible experience Howard was rude, condescending, and didn't respond to my messages. I will not be using Turbotax next year.
Date published: 2022-04-14
Rated 3 out of 5 by from Unable to enter medical costs Wasn't able to enter medical expenses - would not take my entry when attempted to enter the coasts?? Not able to access live person to talk to. I also thought state tax filing was free when purchasing Federal but I had to pay additional $25. Therefore giving average.
Date published: 2022-04-14
Rated 5 out of 5 by from Easy to use Very easy to use and non-time consuming. Made filing my taxes easy
Date published: 2022-04-14
Rated 5 out of 5 by from EASY TO USE We have used TurboTax for years. It makes our life so much easier. I know my numbers are correct and I have all of the deductions we are eligible for.
Date published: 2022-04-14
Rated 4 out of 5 by from It was not bad Alot of stuff was a little repetitive an unnecessary
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 7196