TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Great easy to use It was easy to use and keep me progressing with correct return
Date published: 2021-03-09
Rated 5 out of 5 by from They were very very helpful. Sylvio did a great j It's a wonderful program. I had tried several programs, and my taxes kept getting rejected. But when I used Turbo Tax, it was free and I got the assistance I needed.
Date published: 2021-03-09
Rated 2 out of 5 by from Windows 10 version hangs up repeatedly I have used TurboTax for over 20 years. This year marks the first time that I have had major problems with it. This is also the first year that I have run it on Windows 10. Perhaps my Windows 10 computer is inadequate, but Windows 10 came with this computer when it was purchased. TurboTax hanged up in multiple places during the interview mode, forcing me to use the forms mode. I de-installed and re-installed TurboTax, improving the performance, but bugs remained.
Date published: 2021-03-09
Rated 4 out of 5 by from Worth the money if you know your numbers! IF you've done your taxes with an accountant in previous years (like I did), I suggest you to gather all documents and copies of the last return they did for you first, because you will be able to have accurate information of how they filled your taxes (business info, amounts, assets, inventory, expenses, etc) and you can make it work with the current year. TT asks specific simple questions that help you understand what you are doing but they don't give you advice if you don't know your numbers. Also, I still don't know what I paid extra for STATE TAXES, they charged me $55 extra for that and then said the form could not be filled electronically, but did not give me a form to print and send myself. I still don't know what to do or if I may be in trouble. So be careful with that. They have a community platform where you can check discussions and questions but not 100% accurate. We all have different situations and you go with the flow of what other people did but there is not TT ''agent'' that answer only to you. I thought there may be some sort of ''LIVE chat'' if you needed help. This was my first time using TurboTax for my small business. They made it easier than I thought, but the reason I give them 4/5 stars is because it got confusing when it came to check errors before e-filing.
Date published: 2021-03-09
Rated 5 out of 5 by from I love TurboTax! TurboTax has given me peace of mind when filing my taxes. The TurboTax experts are available at all times and extremely helpful! I will never use anything BUT TurboTax!
Date published: 2021-03-09
Rated 5 out of 5 by from Easy and Accurate Easy to adjust for secondary choices. We used standard deductions even though we owned a home.
Date published: 2021-03-09
Rated 5 out of 5 by from Easy and effective Turbotax makes filing taxes very easy and simple. Not only that but they provide great explanations for what information goes where and why.
Date published: 2021-03-09
Rated 5 out of 5 by from Taxes the easy way Turbo Tax is an amazing and easy we to file your taxes, and trust that it is being done the right way at your control. Love it!!
Date published: 2021-03-09
Rated 5 out of 5 by from I haven't needed help with taxes for 5 years Because TurboTax streamlines the process for even first-year filers. As someone who wants to do everything themselves, TurboTax provides a platform where I can do just that.
Date published: 2021-03-09
Rated 5 out of 5 by from Easy Simple to use. it was faster than going to a tax prep firm.
Date published: 2021-03-09
All TurboTax® Offerings Reviews - Page 7190
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great easy to use It was easy to use and keep me progressing with correct return
Date published: 2021-03-09
Rated 5 out of 5 by from They were very very helpful. Sylvio did a great j It's a wonderful program. I had tried several programs, and my taxes kept getting rejected. But when I used Turbo Tax, it was free and I got the assistance I needed.
Date published: 2021-03-09
Rated 2 out of 5 by from Windows 10 version hangs up repeatedly I have used TurboTax for over 20 years. This year marks the first time that I have had major problems with it. This is also the first year that I have run it on Windows 10. Perhaps my Windows 10 computer is inadequate, but Windows 10 came with this computer when it was purchased. TurboTax hanged up in multiple places during the interview mode, forcing me to use the forms mode. I de-installed and re-installed TurboTax, improving the performance, but bugs remained.
Date published: 2021-03-09
Rated 4 out of 5 by from Worth the money if you know your numbers! IF you've done your taxes with an accountant in previous years (like I did), I suggest you to gather all documents and copies of the last return they did for you first, because you will be able to have accurate information of how they filled your taxes (business info, amounts, assets, inventory, expenses, etc) and you can make it work with the current year. TT asks specific simple questions that help you understand what you are doing but they don't give you advice if you don't know your numbers. Also, I still don't know what I paid extra for STATE TAXES, they charged me $55 extra for that and then said the form could not be filled electronically, but did not give me a form to print and send myself. I still don't know what to do or if I may be in trouble. So be careful with that. They have a community platform where you can check discussions and questions but not 100% accurate. We all have different situations and you go with the flow of what other people did but there is not TT ''agent'' that answer only to you. I thought there may be some sort of ''LIVE chat'' if you needed help. This was my first time using TurboTax for my small business. They made it easier than I thought, but the reason I give them 4/5 stars is because it got confusing when it came to check errors before e-filing.
Date published: 2021-03-09
Rated 5 out of 5 by from I love TurboTax! TurboTax has given me peace of mind when filing my taxes. The TurboTax experts are available at all times and extremely helpful! I will never use anything BUT TurboTax!
Date published: 2021-03-09
Rated 5 out of 5 by from Easy and Accurate Easy to adjust for secondary choices. We used standard deductions even though we owned a home.
Date published: 2021-03-09
Rated 5 out of 5 by from Easy and effective Turbotax makes filing taxes very easy and simple. Not only that but they provide great explanations for what information goes where and why.
Date published: 2021-03-09
Rated 5 out of 5 by from Taxes the easy way Turbo Tax is an amazing and easy we to file your taxes, and trust that it is being done the right way at your control. Love it!!
Date published: 2021-03-09
Rated 5 out of 5 by from I haven't needed help with taxes for 5 years Because TurboTax streamlines the process for even first-year filers. As someone who wants to do everything themselves, TurboTax provides a platform where I can do just that.
Date published: 2021-03-09
Rated 5 out of 5 by from Easy Simple to use. it was faster than going to a tax prep firm.
Date published: 2021-03-09
All TurboTax® Offerings Reviews - Page 7190