TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Tirbp Tax IS awesome! I have been using Turbo Tax for years! Absolutely love it!
Date published: 2021-03-09
Rated 4 out of 5 by from business incomes and expenses turbo tax is very easy to use . I specially like the data file transfer from prior year and institutions and errors detection features.
Date published: 2021-03-09
Rated 5 out of 5 by from fast and esay This was my first time doing taxes, and Turbo tax was so helpful!
Date published: 2021-03-09
Rated 5 out of 5 by from Get Jillian of Jersey (Joan of Arc of Turbo Tax)! Jillian was kind, patient, and understanding. We were on the phone for like two hours! That whole time I felt as if I was talking to a friend who was giving advice while patiently holding my hand (we even had problems along our journey!) though it fall. Plus, I've just finished doing 17 flat years in the joint! If she made it easy enough for me to understand, why ain't she running that place by now?! I just gave someone Turbotax info as I was doing this. Conclusion: we should be allowed to choose who we want to receive advice from because people cherish friendships (plus, TT might even get a couple more dollars in its account if they don't already do this)! I miss her already.
Date published: 2021-03-09
Rated 5 out of 5 by from User for thirty plus years Melonie G provided excellent tech support on case 472924293
Date published: 2021-03-09
Rated 4 out of 5 by from Turbo Tax works well I didn't have any problems at all. Of course I've used Turbo Tax since the very beginning.
Date published: 2021-03-09
Rated 5 out of 5 by from Turbo is awesome easy to use and efficient. Cost nothing and e-filed
Date published: 2021-03-09
Rated 5 out of 5 by from Turbo Tax Easy to use. Step by step process is great. Use it every year.
Date published: 2021-03-09
Rated 3 out of 5 by from Easy to prepare but unable to e-file TurboTax Business - could not e-file as the s/w had a flaw - tax preparer was a single member LLC entity that uses a SS# for the Tax ID. S/W asks for a person associated with that entity to be entered as a contact, but it creates an error when you enter the information which prevents you from e-filing. When you remove the contact it will not allow you to e-file and asks you to enter the contact again..... it's an endless loop with no way to e-file.
Date published: 2021-03-09
Rated 5 out of 5 by from TurboTax is great I had repeated rejections of my return but your agent helped me by Chat to correct the problem. I just submitted online and hope it will go through or email it.
Date published: 2021-03-09
All TurboTax® Offerings Reviews - Page 7173
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Tirbp Tax IS awesome! I have been using Turbo Tax for years! Absolutely love it!
Date published: 2021-03-09
Rated 4 out of 5 by from business incomes and expenses turbo tax is very easy to use . I specially like the data file transfer from prior year and institutions and errors detection features.
Date published: 2021-03-09
Rated 5 out of 5 by from fast and esay This was my first time doing taxes, and Turbo tax was so helpful!
Date published: 2021-03-09
Rated 5 out of 5 by from Get Jillian of Jersey (Joan of Arc of Turbo Tax)! Jillian was kind, patient, and understanding. We were on the phone for like two hours! That whole time I felt as if I was talking to a friend who was giving advice while patiently holding my hand (we even had problems along our journey!) though it fall. Plus, I've just finished doing 17 flat years in the joint! If she made it easy enough for me to understand, why ain't she running that place by now?! I just gave someone Turbotax info as I was doing this. Conclusion: we should be allowed to choose who we want to receive advice from because people cherish friendships (plus, TT might even get a couple more dollars in its account if they don't already do this)! I miss her already.
Date published: 2021-03-09
Rated 5 out of 5 by from User for thirty plus years Melonie G provided excellent tech support on case 472924293
Date published: 2021-03-09
Rated 4 out of 5 by from Turbo Tax works well I didn't have any problems at all. Of course I've used Turbo Tax since the very beginning.
Date published: 2021-03-09
Rated 5 out of 5 by from Turbo is awesome easy to use and efficient. Cost nothing and e-filed
Date published: 2021-03-09
Rated 5 out of 5 by from Turbo Tax Easy to use. Step by step process is great. Use it every year.
Date published: 2021-03-09
Rated 3 out of 5 by from Easy to prepare but unable to e-file TurboTax Business - could not e-file as the s/w had a flaw - tax preparer was a single member LLC entity that uses a SS# for the Tax ID. S/W asks for a person associated with that entity to be entered as a contact, but it creates an error when you enter the information which prevents you from e-filing. When you remove the contact it will not allow you to e-file and asks you to enter the contact again..... it's an endless loop with no way to e-file.
Date published: 2021-03-09
Rated 5 out of 5 by from TurboTax is great I had repeated rejections of my return but your agent helped me by Chat to correct the problem. I just submitted online and hope it will go through or email it.
Date published: 2021-03-09
All TurboTax® Offerings Reviews - Page 7173