TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
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Rated 5 out of 5 by TW61 from Turbo Tax is pretty easy to use. This is my second year using Turbo Tax and it seems to be easier each year. So thank you!
Date published: 2023-03-12
Rated 4 out of 5 by Max Undefended from STILL GOOD - BUT GETTING MORE COMPLEX EACH YEAR I've loved TurboTax over the years. It is fast and easy, in part because the program recalls information from prior years. The number of add-on services has become a nuisance and even confusing. TurboTax tries to upsell several services (eg tax advice) at the outset and then also near the end of completing taxes. I was particularly disappointed this year when I subscribed for MaxDefend against Identify Theft. I paid for the service. Then prior to submitting the tax returns I was asked to submit personal information (SSN, date of birth, etc) to a third party who will provide ID theft services. When I tried to decline sharing information, I received a prompt that I had already paid for the service so in effect I would have paid for nothing if I was unwilling to share this sensitive information. The irony of sharing valuable personal information to defend against ID theft seems to be lost on TurboTax. This prompt for consent should appear prior to checking out to pay for MaxDefend, please.
Date published: 2023-03-12
Rated 5 out of 5 by Darbysmom from Turbo tax makes doing taxes easy I use turbo tax every year. Turbo tax makes filing simple. I’ve never had a problem.
Date published: 2023-03-12
Rated 2 out of 5 by Stop Congressional Greed from Support for Simpler System Apple would not support the 9 year old Mac OS nor does Apple support simpler tax systems. Apple supports congress to keep this complex tax process to ensure Apples bottom line which is extremely healthy already. Apple also keeps grabbing more and more personal data which they too will lose/use for gain. When is enough enough?
Date published: 2023-03-12
Rated 5 out of 5 by Wilmer631 from exelent Did not use live service, but the system is perfect
Date published: 2023-03-12
Rated 2 out of 5 by expensivetaxes33333333333 from Expensive Too expensive, try to upsell you at every possible turn while still claiming to be free
Date published: 2023-03-12
Rated 4 out of 5 by Chuk80 from So glad to have TT! Didn't have to use live help this year because all was simple!
Date published: 2023-03-12
Rated 5 out of 5 by Mattvilliard from Turbo live is great Wonderful! Two yesrs using now and many more and will in future.
Date published: 2023-03-12
Rated 5 out of 5 by wonderover from good been using for years went as planned will continue to use hopefully peace
Date published: 2023-03-12
Rated 5 out of 5 by Tktony from Awesomeness Awesome turbo tax really has it going on they rock
All TurboTax® Offerings Reviews - Page 7107
Date published: 2023-03-12
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by TW61 from Turbo Tax is pretty easy to use. This is my second year using Turbo Tax and it seems to be easier each year. So thank you!
Date published: 2023-03-12
Rated 4 out of 5 by Max Undefended from STILL GOOD - BUT GETTING MORE COMPLEX EACH YEAR I've loved TurboTax over the years. It is fast and easy, in part because the program recalls information from prior years. The number of add-on services has become a nuisance and even confusing. TurboTax tries to upsell several services (eg tax advice) at the outset and then also near the end of completing taxes. I was particularly disappointed this year when I subscribed for MaxDefend against Identify Theft. I paid for the service. Then prior to submitting the tax returns I was asked to submit personal information (SSN, date of birth, etc) to a third party who will provide ID theft services. When I tried to decline sharing information, I received a prompt that I had already paid for the service so in effect I would have paid for nothing if I was unwilling to share this sensitive information. The irony of sharing valuable personal information to defend against ID theft seems to be lost on TurboTax. This prompt for consent should appear prior to checking out to pay for MaxDefend, please.
Date published: 2023-03-12
Rated 5 out of 5 by Darbysmom from Turbo tax makes doing taxes easy I use turbo tax every year. Turbo tax makes filing simple. I’ve never had a problem.
Date published: 2023-03-12
Rated 2 out of 5 by Stop Congressional Greed from Support for Simpler System Apple would not support the 9 year old Mac OS nor does Apple support simpler tax systems. Apple supports congress to keep this complex tax process to ensure Apples bottom line which is extremely healthy already. Apple also keeps grabbing more and more personal data which they too will lose/use for gain. When is enough enough?
Date published: 2023-03-12
Rated 5 out of 5 by Wilmer631 from exelent Did not use live service, but the system is perfect
Date published: 2023-03-12
Rated 2 out of 5 by expensivetaxes33333333333 from Expensive Too expensive, try to upsell you at every possible turn while still claiming to be free
Date published: 2023-03-12
Rated 4 out of 5 by Chuk80 from So glad to have TT! Didn't have to use live help this year because all was simple!
Date published: 2023-03-12
Rated 5 out of 5 by Mattvilliard from Turbo live is great Wonderful! Two yesrs using now and many more and will in future.
Date published: 2023-03-12
Rated 5 out of 5 by wonderover from good been using for years went as planned will continue to use hopefully peace
Date published: 2023-03-12
Rated 5 out of 5 by Tktony from Awesomeness Awesome turbo tax really has it going on they rock
All TurboTax® Offerings Reviews - Page 7107
Date published: 2023-03-12