TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live
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Rated 4 out of 5 by
Judy5982 from
Fine
Couldn’t get connected to live person! So I didn’t get any help
Date published: 2022-02-25
Rated 5 out of 5 by
NMurph from
TurboTax Makes Life Easy!
Easy, quick, and reliable! Not sure how it can get any easier than TurboTax.
Date published: 2022-02-25
Rated 3 out of 5 by
Nia F from
It’s straight
I’ve filed my taxes with them for three years. I only had one problem. I wasn’t happy because I paid for deluxe and it took them a year for me to get an answer to my problem. Just file for free.
Date published: 2022-02-25
Rated 3 out of 5 by
tinydancer61 from
Shouldn't have to pay so much
All the work I did myself was not worth what I paid Turbo tax but then again, I would have spent $1000 if I hired someone.
Date published: 2022-02-25
Rated 5 out of 5 by
MamaH21 from
Very Easy to Use
Turbo Tax is very simple and easy to use. They offer help along the way if you are unsure of anything. They check everything to make sure nothing is missing from your tax return.
Date published: 2022-02-25
Rated 4 out of 5 by
GHmayotte from
Excellent and Knowledgeable Representative
Although the site isn't what I would call user friendly, and it's a bit expensive for full service with Capital gains/losses, the Representative was knowledgeable and always available.
Date published: 2022-02-25
Rated 5 out of 5 by
Rusty412 from
Turbo tax has been working for me for 6 years.
I had a very pleasant and helpful telephone call with rep.
Date published: 2022-02-25
Rated 5 out of 5 by
Ej2194 from
2021 Taxes
Being able to call and speak to a tax expert while I was in the process of completing my taxes was very helpful! If it was not for the tax expert I really would have messed up my taxes. I have been using this system for 3 years now and I continue to be impressed with the upgrades and features you have.
Date published: 2022-02-25
Rated 5 out of 5 by
Ciciva from
Turbo Tax is awesome!
This was excellent for our situation, we live in Canada and winter in Texas so there is only Social Security. It was clear and to the point - thank goodness I found you!
Date published: 2022-02-25
Rated 4 out of 5 by
Drew122 from
good but I wish it was still always free
Title says it all, great quick service but used to be free
All TurboTax® Offerings Reviews - Page 7107
Date published: 2022-02-25
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 4 out of 5 by
Judy5982 from
Fine
Couldn’t get connected to live person! So I didn’t get any help
Date published: 2022-02-25
Rated 5 out of 5 by
NMurph from
TurboTax Makes Life Easy!
Easy, quick, and reliable! Not sure how it can get any easier than TurboTax.
Date published: 2022-02-25
Rated 3 out of 5 by
Nia F from
It’s straight
I’ve filed my taxes with them for three years. I only had one problem. I wasn’t happy because I paid for deluxe and it took them a year for me to get an answer to my problem. Just file for free.
Date published: 2022-02-25
Rated 3 out of 5 by
tinydancer61 from
Shouldn't have to pay so much
All the work I did myself was not worth what I paid Turbo tax but then again, I would have spent $1000 if I hired someone.
Date published: 2022-02-25
Rated 5 out of 5 by
MamaH21 from
Very Easy to Use
Turbo Tax is very simple and easy to use. They offer help along the way if you are unsure of anything. They check everything to make sure nothing is missing from your tax return.
Date published: 2022-02-25
Rated 4 out of 5 by
GHmayotte from
Excellent and Knowledgeable Representative
Although the site isn't what I would call user friendly, and it's a bit expensive for full service with Capital gains/losses, the Representative was knowledgeable and always available.
Date published: 2022-02-25
Rated 5 out of 5 by
Rusty412 from
Turbo tax has been working for me for 6 years.
I had a very pleasant and helpful telephone call with rep.
Date published: 2022-02-25
Rated 5 out of 5 by
Ej2194 from
2021 Taxes
Being able to call and speak to a tax expert while I was in the process of completing my taxes was very helpful! If it was not for the tax expert I really would have messed up my taxes. I have been using this system for 3 years now and I continue to be impressed with the upgrades and features you have.
Date published: 2022-02-25
Rated 5 out of 5 by
Ciciva from
Turbo Tax is awesome!
This was excellent for our situation, we live in Canada and winter in Texas so there is only Social Security. It was clear and to the point - thank goodness I found you!
Date published: 2022-02-25
Rated 4 out of 5 by
Drew122 from
good but I wish it was still always free
Title says it all, great quick service but used to be free
All TurboTax® Offerings Reviews - Page 7107
Date published: 2022-02-25