TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from They're Great It was fairly easy, and also really quick. Very understandable
Date published: 2023-03-09
Rated 5 out of 5 by from Super cool First time doing my taxes and it was so easy! Thank you TurboTax for making me not hate doing my taxes.
Date published: 2023-03-09
Rated 5 out of 5 by from Turbotax is my favorite! This process was fast and easy and I am happy it took less than an hour to file!
Date published: 2023-03-09
Rated 5 out of 5 by from Whew - it's done! I have used Turbo Tax for many years. I have lived and worked in 3 different states over the past 3 years and they helped me file my returns accurately. Yippee!
Date published: 2023-03-09
Rated 5 out of 5 by from Fast and Easy I always do my own taxes using Turbo Tax. This year was my first year being retired and I withdrew a bunch of money from my retirement savings. I was worried about how much I was going to owe but Turbo Tax found some deductions I didn't expect and reduced what I owed by several thousand dollars. Huge relief!
Date published: 2023-03-09
Rated 5 out of 5 by from Tiffany of 7 years assisted me I engaged with Tiffany whom was amazing in finalizing my error checks.
Date published: 2023-03-09
Rated 5 out of 5 by from amazing My relationship with Turbo Tax is the longest relationship I've ever had
Date published: 2023-03-09
Rated 5 out of 5 by from Extremely Helpful and Professional First time using TurboTax and met all my expectations. Was very helpful and professional.
Date published: 2023-03-09
Rated 5 out of 5 by from great Easy to use and understand. The fact that I was able to do it on my own says a lot about turbo tax.
Date published: 2023-03-09
Rated 1 out of 5 by from This was awful I started my e-file at 10:30 this morning. It's now 11:30 at night. I got so stressed out I had to take a break. 1) Stop asking if i want to upgrade my services. If it's that important to you, make it an option in the top menu, bottom menu, or left tool bar. Having it show up like a pop-up add is not only annoying, i became paranoid I would be paying for services I didn't want. 2) I changed my email address from my work email to my personal email and had to create a whole new profile, which seems to have triggered a requirement to prove no identity theft and having to sign in to the IRS "ID me" system. Thanks for that. 3) for some reason, there's some sort of weird thing where you have to enter "Limit Int/points on 1098" when that field is blank on my 1098, but in your system, you don't have that option and you have to delete your 1098 and re-enter it again to clear the glitch. Dear gods. I paid $189 for this. My tax information isn't that different than last year, I ONLY changed my email address. Well. 12 hours of my life gone.
Date published: 2023-03-09
All TurboTax® Offerings Reviews - Page 7073
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from They're Great It was fairly easy, and also really quick. Very understandable
Date published: 2023-03-09
Rated 5 out of 5 by from Super cool First time doing my taxes and it was so easy! Thank you TurboTax for making me not hate doing my taxes.
Date published: 2023-03-09
Rated 5 out of 5 by from Turbotax is my favorite! This process was fast and easy and I am happy it took less than an hour to file!
Date published: 2023-03-09
Rated 5 out of 5 by from Whew - it's done! I have used Turbo Tax for many years. I have lived and worked in 3 different states over the past 3 years and they helped me file my returns accurately. Yippee!
Date published: 2023-03-09
Rated 5 out of 5 by from Fast and Easy I always do my own taxes using Turbo Tax. This year was my first year being retired and I withdrew a bunch of money from my retirement savings. I was worried about how much I was going to owe but Turbo Tax found some deductions I didn't expect and reduced what I owed by several thousand dollars. Huge relief!
Date published: 2023-03-09
Rated 5 out of 5 by from Tiffany of 7 years assisted me I engaged with Tiffany whom was amazing in finalizing my error checks.
Date published: 2023-03-09
Rated 5 out of 5 by from amazing My relationship with Turbo Tax is the longest relationship I've ever had
Date published: 2023-03-09
Rated 5 out of 5 by from Extremely Helpful and Professional First time using TurboTax and met all my expectations. Was very helpful and professional.
Date published: 2023-03-09
Rated 5 out of 5 by from great Easy to use and understand. The fact that I was able to do it on my own says a lot about turbo tax.
Date published: 2023-03-09
Rated 1 out of 5 by from This was awful I started my e-file at 10:30 this morning. It's now 11:30 at night. I got so stressed out I had to take a break. 1) Stop asking if i want to upgrade my services. If it's that important to you, make it an option in the top menu, bottom menu, or left tool bar. Having it show up like a pop-up add is not only annoying, i became paranoid I would be paying for services I didn't want. 2) I changed my email address from my work email to my personal email and had to create a whole new profile, which seems to have triggered a requirement to prove no identity theft and having to sign in to the IRS "ID me" system. Thanks for that. 3) for some reason, there's some sort of weird thing where you have to enter "Limit Int/points on 1098" when that field is blank on my 1098, but in your system, you don't have that option and you have to delete your 1098 and re-enter it again to clear the glitch. Dear gods. I paid $189 for this. My tax information isn't that different than last year, I ONLY changed my email address. Well. 12 hours of my life gone.
Date published: 2023-03-09
All TurboTax® Offerings Reviews - Page 7073