TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by
saltyinpdx from
Gets the job done but is laborious
So much extra scrolling and having to click so many steps when a better layout could make it easier to see more information all in one screen for the section you are working on.
Date published: 2022-03-28
Rated 5 out of 5 by
BX1080 from
Turbo Tax Worked again this year
The product worked well, however the download of one of the 1099-R forms had the EIN incorrect in one digit and resulted in a reject by IRS.
Date published: 2022-03-28
Rated 1 out of 5 by
TFrazzled from
Fees and fees
During 2021 I had to work as a 1099 employee temporarily to supplement my income. Apparently everyone has to make their buck, and Turbotax feels the need to charge us an exorbitant fee just to file a 1099. God forbid you want to file expenses as well to maximize your return, that'll cost TRIPLE! Unforgiveable! This will be the last year using Turbotax, as nothing is truly free, 1099 employees like myself have a hard enough time getting consistent liveable income and paying nearly $150 as well as needing to pay $49 per state is just outrageous. I also have to elect to use my federal return money to pay for the services, and that is a further $39 fee that is not obviously billboarded anywhere throughout the process until the election to do so. I will NOT be filing through TurboTax next year.
Date published: 2022-03-28
Rated 5 out of 5 by
Mike B from 805 from
1st time using Turbo Tax
I was always skeptical but it walked me through every step- Form W2, Mortgage, to 1099 stocks and crypto- It even uploads the information from my stock accounts into the system for me with all trades. Very easy to use! Plus the fee can be deducted from Federal Returns!
Date published: 2022-03-28
Rated 5 out of 5 by
Rico10 from
Turo Tax is Great
I've been using Turbo Tax for over 20 years! I love it!
Date published: 2022-03-28
Rated 4 out of 5 by
didi1991 from
great
great service. this year theres an issue with IRS but its fixable
Date published: 2022-03-28
Rated 5 out of 5 by
A1b3rt from
Very Easy Process
First time filing taxes on my own and it was a breeze.
Date published: 2022-03-28
Rated 4 out of 5 by
schakra from
Application is good but can be better
Need a section for changes between last year return vs this year return. Found some bug for me it did not auto filled in CA LLC Form 568.
Date published: 2022-03-28
Rated 4 out of 5 by
Kat Bönze from
Turbo Tax makes it easy!
Turbo Tax has simplified the entire process of doing taxes and made "tax time" much less stressful as a result. The only issue I had this year was with the mortgage lenders section which would not allow me to enter a "0" balance for a loan that has been paid off, but I think I got that straightened out and all is completed and filed now. Thank you for another relatively painless tax filing season.
Date published: 2022-03-28
Rated 5 out of 5 by
kevinliu from
Convenient and easy to use
Step-by-step to guide you to finish each tax forms of federal or states with detailed explanations and helpful community FAQs
All TurboTax® Offerings Reviews - Page 7069
Date published: 2022-03-28
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
saltyinpdx from
Gets the job done but is laborious
So much extra scrolling and having to click so many steps when a better layout could make it easier to see more information all in one screen for the section you are working on.
Date published: 2022-03-28
Rated 5 out of 5 by
BX1080 from
Turbo Tax Worked again this year
The product worked well, however the download of one of the 1099-R forms had the EIN incorrect in one digit and resulted in a reject by IRS.
Date published: 2022-03-28
Rated 1 out of 5 by
TFrazzled from
Fees and fees
During 2021 I had to work as a 1099 employee temporarily to supplement my income. Apparently everyone has to make their buck, and Turbotax feels the need to charge us an exorbitant fee just to file a 1099. God forbid you want to file expenses as well to maximize your return, that'll cost TRIPLE! Unforgiveable! This will be the last year using Turbotax, as nothing is truly free, 1099 employees like myself have a hard enough time getting consistent liveable income and paying nearly $150 as well as needing to pay $49 per state is just outrageous. I also have to elect to use my federal return money to pay for the services, and that is a further $39 fee that is not obviously billboarded anywhere throughout the process until the election to do so. I will NOT be filing through TurboTax next year.
Date published: 2022-03-28
Rated 5 out of 5 by
Mike B from 805 from
1st time using Turbo Tax
I was always skeptical but it walked me through every step- Form W2, Mortgage, to 1099 stocks and crypto- It even uploads the information from my stock accounts into the system for me with all trades. Very easy to use! Plus the fee can be deducted from Federal Returns!
Date published: 2022-03-28
Rated 5 out of 5 by
Rico10 from
Turo Tax is Great
I've been using Turbo Tax for over 20 years! I love it!
Date published: 2022-03-28
Rated 4 out of 5 by
didi1991 from
great
great service. this year theres an issue with IRS but its fixable
Date published: 2022-03-28
Rated 5 out of 5 by
A1b3rt from
Very Easy Process
First time filing taxes on my own and it was a breeze.
Date published: 2022-03-28
Rated 4 out of 5 by
schakra from
Application is good but can be better
Need a section for changes between last year return vs this year return. Found some bug for me it did not auto filled in CA LLC Form 568.
Date published: 2022-03-28
Rated 4 out of 5 by
Kat Bönze from
Turbo Tax makes it easy!
Turbo Tax has simplified the entire process of doing taxes and made "tax time" much less stressful as a result. The only issue I had this year was with the mortgage lenders section which would not allow me to enter a "0" balance for a loan that has been paid off, but I think I got that straightened out and all is completed and filed now. Thank you for another relatively painless tax filing season.
Date published: 2022-03-28
Rated 5 out of 5 by
kevinliu from
Convenient and easy to use
Step-by-step to guide you to finish each tax forms of federal or states with detailed explanations and helpful community FAQs
All TurboTax® Offerings Reviews - Page 7069
Date published: 2022-03-28