TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Using Turbo Tax for many years now... Turbo Tax helps me maximize my deductions every year.
Date published: 2023-03-13
Rated 2 out of 5 by from Horribly Buggy Software It's an incredible irony that such unintuitive software comes from a company named Intuit! Sometimes it works as designed - answer questions and it generates the proper forms... Other times it will simply tell the user to look up and complete the necessary form... or even worse, generate a form that isn't needed, then create an endless loop, demanding information that doesn't apply, for the unnecessary form, before it will e-file. Worse yet, searching for a resolution in the online "community" brings up many posts about the same problem... going back for YEARS... yet the bug has still not been fixed. The software will probably get returns created and filed eventually... but don't be surprised if you have to fight it all of the way.
Date published: 2023-03-13
Rated 4 out of 5 by from Minimal Frustration Due to Straight-Forward App Turbotax simplified the filing of my S-Corp tax return. The more-info links on the various subsections and categories for expenses, income, assets, etc. were very helpful. I feel very confident I filed my return accurately.
Date published: 2023-03-13
Rated 4 out of 5 by from Fast and easy Great experience had no issues with the software. Definitely would use again.
Date published: 2023-03-13
Rated 5 out of 5 by from Awesome! I use TurboTax every year since 2015 and I don’t think I’ll use or go anywhere else!
Date published: 2023-03-13
Rated 5 out of 5 by from It’s amazing I like the accuracy of it. Also it’s my first year using turbo tax.
Date published: 2023-03-13
Rated 2 out of 5 by from Works OK, if you buy their other products I've used TurboTax for a few years for my business filings, and it's normally 4-star, but this year it refused to transfer in my Quickbooks data because my version of Quickbooks is "too old" (QuickBooks 2018, TurboTax 2022). What's more, even though I upgraded my Quickbooks data file to 2021 (thanks to a friend with a newer version) I still couldn't import it: TurboTax requires a new version of QB to be installed on the same machine, else you'll have to manually enter everything. Aside from that hassle, it guides you through most items acceptably well, but will ask many questions that require a web search to learn what it means (e.g. "Are you required to fill out Form X?"). I thought I was paying for a product to translate the tax code into English so that I could work through it; it's quite frustrating when I am still having to read through the IRS website for guidance on what should be very simple items that TT just doesn't explain at all.
Date published: 2023-03-13
Rated 5 out of 5 by from A great software! Easy to follow and understand. Instructions are helpful. Highly recommend for those who prefer to prepare their tax-returns.
Date published: 2023-03-13
Rated 5 out of 5 by from TURBO TAX AWESOME AWESOME AND HELPFUL.THE TIPS WERE VERY INFORMATIVE.
Date published: 2023-03-13
Rated 5 out of 5 by from Thanks Thanks for amazing experience, and recommendations for this it’s helpful and save my time a lots
Date published: 2023-03-13
All TurboTax® Offerings Reviews - Page 7050
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Using Turbo Tax for many years now... Turbo Tax helps me maximize my deductions every year.
Date published: 2023-03-13
Rated 2 out of 5 by from Horribly Buggy Software It's an incredible irony that such unintuitive software comes from a company named Intuit! Sometimes it works as designed - answer questions and it generates the proper forms... Other times it will simply tell the user to look up and complete the necessary form... or even worse, generate a form that isn't needed, then create an endless loop, demanding information that doesn't apply, for the unnecessary form, before it will e-file. Worse yet, searching for a resolution in the online "community" brings up many posts about the same problem... going back for YEARS... yet the bug has still not been fixed. The software will probably get returns created and filed eventually... but don't be surprised if you have to fight it all of the way.
Date published: 2023-03-13
Rated 4 out of 5 by from Minimal Frustration Due to Straight-Forward App Turbotax simplified the filing of my S-Corp tax return. The more-info links on the various subsections and categories for expenses, income, assets, etc. were very helpful. I feel very confident I filed my return accurately.
Date published: 2023-03-13
Rated 4 out of 5 by from Fast and easy Great experience had no issues with the software. Definitely would use again.
Date published: 2023-03-13
Rated 5 out of 5 by from Awesome! I use TurboTax every year since 2015 and I don’t think I’ll use or go anywhere else!
Date published: 2023-03-13
Rated 5 out of 5 by from It’s amazing I like the accuracy of it. Also it’s my first year using turbo tax.
Date published: 2023-03-13
Rated 2 out of 5 by from Works OK, if you buy their other products I've used TurboTax for a few years for my business filings, and it's normally 4-star, but this year it refused to transfer in my Quickbooks data because my version of Quickbooks is "too old" (QuickBooks 2018, TurboTax 2022). What's more, even though I upgraded my Quickbooks data file to 2021 (thanks to a friend with a newer version) I still couldn't import it: TurboTax requires a new version of QB to be installed on the same machine, else you'll have to manually enter everything. Aside from that hassle, it guides you through most items acceptably well, but will ask many questions that require a web search to learn what it means (e.g. "Are you required to fill out Form X?"). I thought I was paying for a product to translate the tax code into English so that I could work through it; it's quite frustrating when I am still having to read through the IRS website for guidance on what should be very simple items that TT just doesn't explain at all.
Date published: 2023-03-13
Rated 5 out of 5 by from A great software! Easy to follow and understand. Instructions are helpful. Highly recommend for those who prefer to prepare their tax-returns.
Date published: 2023-03-13
Rated 5 out of 5 by from TURBO TAX AWESOME AWESOME AND HELPFUL.THE TIPS WERE VERY INFORMATIVE.
Date published: 2023-03-13
Rated 5 out of 5 by from Thanks Thanks for amazing experience, and recommendations for this it’s helpful and save my time a lots
Date published: 2023-03-13
All TurboTax® Offerings Reviews - Page 7050