TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 5 out of 5 by
Aaron1447 from
Fast and efficient
Used for several years to do my taxes, continue to use in the future! Easy to use with my living situations and hasn't let me down!
Date published: 2023-03-09
Rated 5 out of 5 by
JPHY2023 from
Turbo Tax really makes Taxes Fun.
I as well as my kid uses turbo tax for 5 years now and they always make it easy. I even had to amend my form and it was no problem. And if you go through Rakuten you can get 7.5% back. Thanks Turbo Tax..
Date published: 2023-03-09
Rated 4 out of 5 by
pktax2023 from
Some rough spot
Form the most part it works well. There was a section at the end, where the review was done, that it kept going around in a circle without telling me what was wrong. I finally went into forms and did an error check and figured it out but wasted a lot of time before that.
Date published: 2023-03-09
Rated 5 out of 5 by
ldug from
Yay! Done.
Turbo tax was fast and easy. Able to get answers to questions easily.
Date published: 2023-03-09
Rated 4 out of 5 by
Codor from
Nice to continue from previous year's information
I am once again surprised handing futures contracts is somehow burried in the complexity of TurboTax. I could not figure it out. So I "faked" it out and entered it as a single trade in the stock section. Previous years I spoke with one of your customer support experts to guide me through the non-standard process. I hope it works as I entered it this year. Even ChatGPT had a difficult time and could not direct me correctly.
Date published: 2023-03-09
Rated 5 out of 5 by
HCR3 from
Turbo Tax is awesome
very easy to navigate had no problems what-so-ever thank you for a great job
Date published: 2023-03-09
Rated 5 out of 5 by
AK96AK96 from
Jon helped a ton
Jon was an excellent assistant and total expert! Thank you!
Date published: 2023-03-09
Rated 5 out of 5 by
Cele16 from
Turbo tax makes it easy
Excellent service makes it easy to understand the process
Date published: 2023-03-09
Rated 2 out of 5 by
Aaron Limoges from
Disappointed WIth TurboTax Downhill Trend
The program itself is still rather easy to use. However, the prices keep going up and often times force you to pay for things that other sites or companies will not. I probably will be using TaxAct in the future as I just paid close to the amount I used to pay when itemizing my returns. The only reason I'm using TurboTax this year is because I didn't feel like re-filling out my info on TaxAct. Also, I'm pretty sure I wasn't prompted about the extra fee for state taxes until the end, which usually I'm prompted before starting it. I'm rather certain I wasn't prompted/alerted when my Federal Filing was no longer free, but was prompted several times to upgrade to more expensive filing options.
Date published: 2023-03-09
Rated 5 out of 5 by
jazz42 from
turbo tax is awesome
turbo tax was easy to work and got all my taxes needs done
All TurboTax® Offerings Reviews - Page 7046
Date published: 2023-03-09
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Aaron1447 from
Fast and efficient
Used for several years to do my taxes, continue to use in the future! Easy to use with my living situations and hasn't let me down!
Date published: 2023-03-09
Rated 5 out of 5 by
JPHY2023 from
Turbo Tax really makes Taxes Fun.
I as well as my kid uses turbo tax for 5 years now and they always make it easy. I even had to amend my form and it was no problem. And if you go through Rakuten you can get 7.5% back. Thanks Turbo Tax..
Date published: 2023-03-09
Rated 4 out of 5 by
pktax2023 from
Some rough spot
Form the most part it works well. There was a section at the end, where the review was done, that it kept going around in a circle without telling me what was wrong. I finally went into forms and did an error check and figured it out but wasted a lot of time before that.
Date published: 2023-03-09
Rated 5 out of 5 by
ldug from
Yay! Done.
Turbo tax was fast and easy. Able to get answers to questions easily.
Date published: 2023-03-09
Rated 4 out of 5 by
Codor from
Nice to continue from previous year's information
I am once again surprised handing futures contracts is somehow burried in the complexity of TurboTax. I could not figure it out. So I "faked" it out and entered it as a single trade in the stock section. Previous years I spoke with one of your customer support experts to guide me through the non-standard process. I hope it works as I entered it this year. Even ChatGPT had a difficult time and could not direct me correctly.
Date published: 2023-03-09
Rated 5 out of 5 by
HCR3 from
Turbo Tax is awesome
very easy to navigate had no problems what-so-ever thank you for a great job
Date published: 2023-03-09
Rated 5 out of 5 by
AK96AK96 from
Jon helped a ton
Jon was an excellent assistant and total expert! Thank you!
Date published: 2023-03-09
Rated 5 out of 5 by
Cele16 from
Turbo tax makes it easy
Excellent service makes it easy to understand the process
Date published: 2023-03-09
Rated 2 out of 5 by
Aaron Limoges from
Disappointed WIth TurboTax Downhill Trend
The program itself is still rather easy to use. However, the prices keep going up and often times force you to pay for things that other sites or companies will not. I probably will be using TaxAct in the future as I just paid close to the amount I used to pay when itemizing my returns. The only reason I'm using TurboTax this year is because I didn't feel like re-filling out my info on TaxAct. Also, I'm pretty sure I wasn't prompted about the extra fee for state taxes until the end, which usually I'm prompted before starting it. I'm rather certain I wasn't prompted/alerted when my Federal Filing was no longer free, but was prompted several times to upgrade to more expensive filing options.
Date published: 2023-03-09
Rated 5 out of 5 by
jazz42 from
turbo tax is awesome
turbo tax was easy to work and got all my taxes needs done
All TurboTax® Offerings Reviews - Page 7046
Date published: 2023-03-09