TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Turbo Tax Premier version Excellent Product. Definitely could upgrade instructions regarding completing, attachments to include and define signature locations when having to mail return. Fr exampe when needing to use form 1310
Date published: 2023-03-12
Rated 5 out of 5 by from TAXES DONE! Totally simple, 10/10 would recommend. Glad to be a return consumer.
Date published: 2023-03-12
Rated 3 out of 5 by from Frustrating - loop I couldn't get out of ScheduleE got in a loop with answering questions for Schedule E - couldn't get out if it. Last year was much easier. Unsure of why I was having so many issues. Decided to print and mail return due to issue.
Date published: 2023-03-12
Rated 1 out of 5 by from Awful! I have used Turbo Tax for 7 years. For some reason this time it just wanted me to use one of their more expensive services. I just wanted their regular program. I paid the $69 yet when I went to submit my return, it forced me to upgrade. Not using Turbo Tax ever again.
Date published: 2023-03-12
Rated 4 out of 5 by from turbo tax is awesome they are very friendly and always willing to help and stay on the phone till you are comfortably enough to be on your own and finish your return.
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Tax is great we've used it 7 years in a row I was fast and thorough and helped me step by step through the process.
Date published: 2023-03-12
Rated 1 out of 5 by from Turbo Tax apparently cannot do state returns right After a few years of seeing increased glitches in Turbo Tax, this year was the icing on the cake. It could not properly assess my state taxes and file them with the state. It's time to move on to another software package. Any suggestions?
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo is amazing Turbo Tax was easy and everything was very understanding step by step.
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Tax is User Friendly The technical support is there to walk you through the end. Nice and professional
Date published: 2023-03-12
Rated 3 out of 5 by from Turbo tax is WAY TO EXPENSIVE WE liked using turbo tax, however,come next year. I will find something new because Turbo tax has gotten too expensive. I cannot afford the fees that you have now.
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 7046
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Premier version Excellent Product. Definitely could upgrade instructions regarding completing, attachments to include and define signature locations when having to mail return. Fr exampe when needing to use form 1310
Date published: 2023-03-12
Rated 5 out of 5 by from TAXES DONE! Totally simple, 10/10 would recommend. Glad to be a return consumer.
Date published: 2023-03-12
Rated 3 out of 5 by from Frustrating - loop I couldn't get out of ScheduleE got in a loop with answering questions for Schedule E - couldn't get out if it. Last year was much easier. Unsure of why I was having so many issues. Decided to print and mail return due to issue.
Date published: 2023-03-12
Rated 1 out of 5 by from Awful! I have used Turbo Tax for 7 years. For some reason this time it just wanted me to use one of their more expensive services. I just wanted their regular program. I paid the $69 yet when I went to submit my return, it forced me to upgrade. Not using Turbo Tax ever again.
Date published: 2023-03-12
Rated 4 out of 5 by from turbo tax is awesome they are very friendly and always willing to help and stay on the phone till you are comfortably enough to be on your own and finish your return.
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Tax is great we've used it 7 years in a row I was fast and thorough and helped me step by step through the process.
Date published: 2023-03-12
Rated 1 out of 5 by from Turbo Tax apparently cannot do state returns right After a few years of seeing increased glitches in Turbo Tax, this year was the icing on the cake. It could not properly assess my state taxes and file them with the state. It's time to move on to another software package. Any suggestions?
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo is amazing Turbo Tax was easy and everything was very understanding step by step.
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Tax is User Friendly The technical support is there to walk you through the end. Nice and professional
Date published: 2023-03-12
Rated 3 out of 5 by from Turbo tax is WAY TO EXPENSIVE WE liked using turbo tax, however,come next year. I will find something new because Turbo tax has gotten too expensive. I cannot afford the fees that you have now.
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 7046