TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281647 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from I love Turbo Tax I have used Turbo Tax for several years and have had a great experience with the program. It is easy to navigate and almost error free, in that it corrects me when I make a mistake or forget to add something.
Date published: 2021-03-12
Rated 5 out of 5 by from TurboTax is great! It was simple to use to file my taxes. The question format style was easy to use and follow. The best part was that I was able to file both my federal and state taxes for free.
Date published: 2021-03-12
Rated 5 out of 5 by from TURBOTAX IS AWESOME SAUCE! VERY EASY AND FAST AND WOULD HIGHLY RECOMMEND TO EVERYONE
Date published: 2021-03-12
Rated 5 out of 5 by from Turbo tax is the besttttttt I was very stressed about filing my taxes alone this year and turbo tax definitely made my experience so much more easier and manageable. Thank you turbo tax!!!
Date published: 2021-03-12
Rated 5 out of 5 by from Turbo Tax Execellence I used Turbo Free online last year and this year, it was easy to use and they answered all my concerns.
Date published: 2021-03-12
Rated 2 out of 5 by from Overpriced and clunky Does not improve from year to year. Asked you questions, then runs a review, then says that a form is not complete. But the software was supposed to fill in the forms. The review is OK, then says there are errors when you try and transmit
Date published: 2021-03-12
Rated 5 out of 5 by from Awesome I love the experience and everything! You are great.
Date published: 2021-03-12
Rated 5 out of 5 by from ok Have used this for about 10 years, has gotten a little more complex, but they are trying to get you as much back as possible
Date published: 2021-03-12
Rated 4 out of 5 by from Good but not as Great as it used to be Turbotax is still great and for the most part easy to use. I did notice some errors as it kept asking for certain information regarding security sales but did not display enough information to properly fill it out. The sheets were automatically filled out via Robinhood but Turbotax kept asking for sales dates for Robinhood but would not display which stock they were asking. When trying to ask the for help it was not useful. I noticed these same problems last year and they have not yet fixed it. Another issue I had, if you have rental properties Turbotax is grossly not up to date. They ask for information from HUD-1 worksheet but since 2015 most places have replaced the HUD-1 with a Closing Disclosure worksheet. These two display information drastically differently. While there were many issues I had to deal with, I'll probably end up using Turbotax again as it is still the best software for what I need.
Date published: 2021-03-12
Rated 5 out of 5 by from TurboTax is wonderful Been using TurboTax for 7 years now and it always makes filing my taxes easy. Would highly recommend
Date published: 2021-03-12
All TurboTax® Offerings Reviews - Page 6946
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I love Turbo Tax I have used Turbo Tax for several years and have had a great experience with the program. It is easy to navigate and almost error free, in that it corrects me when I make a mistake or forget to add something.
Date published: 2021-03-12
Rated 5 out of 5 by from TurboTax is great! It was simple to use to file my taxes. The question format style was easy to use and follow. The best part was that I was able to file both my federal and state taxes for free.
Date published: 2021-03-12
Rated 5 out of 5 by from TURBOTAX IS AWESOME SAUCE! VERY EASY AND FAST AND WOULD HIGHLY RECOMMEND TO EVERYONE
Date published: 2021-03-12
Rated 5 out of 5 by from Turbo tax is the besttttttt I was very stressed about filing my taxes alone this year and turbo tax definitely made my experience so much more easier and manageable. Thank you turbo tax!!!
Date published: 2021-03-12
Rated 5 out of 5 by from Turbo Tax Execellence I used Turbo Free online last year and this year, it was easy to use and they answered all my concerns.
Date published: 2021-03-12
Rated 2 out of 5 by from Overpriced and clunky Does not improve from year to year. Asked you questions, then runs a review, then says that a form is not complete. But the software was supposed to fill in the forms. The review is OK, then says there are errors when you try and transmit
Date published: 2021-03-12
Rated 5 out of 5 by from Awesome I love the experience and everything! You are great.
Date published: 2021-03-12
Rated 5 out of 5 by from ok Have used this for about 10 years, has gotten a little more complex, but they are trying to get you as much back as possible
Date published: 2021-03-12
Rated 4 out of 5 by from Good but not as Great as it used to be Turbotax is still great and for the most part easy to use. I did notice some errors as it kept asking for certain information regarding security sales but did not display enough information to properly fill it out. The sheets were automatically filled out via Robinhood but Turbotax kept asking for sales dates for Robinhood but would not display which stock they were asking. When trying to ask the for help it was not useful. I noticed these same problems last year and they have not yet fixed it. Another issue I had, if you have rental properties Turbotax is grossly not up to date. They ask for information from HUD-1 worksheet but since 2015 most places have replaced the HUD-1 with a Closing Disclosure worksheet. These two display information drastically differently. While there were many issues I had to deal with, I'll probably end up using Turbotax again as it is still the best software for what I need.
Date published: 2021-03-12
Rated 5 out of 5 by from TurboTax is wonderful Been using TurboTax for 7 years now and it always makes filing my taxes easy. Would highly recommend
Date published: 2021-03-12
All TurboTax® Offerings Reviews - Page 6946