TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from User Friendly The online program is easy to use and provides helpful information, suggestions, and additional tips to help complete your return successfully.
Date published: 2023-03-13
Rated 4 out of 5 by from Turbo Tax is Great and Convenient I been using turbo tax since i started to do my own taxes and it has never failed me.
Date published: 2023-03-13
Rated 4 out of 5 by from A very good product. Easy to use I have used this product for several years. It is complete and easy to use. I have tried another product and it was confusing.
Date published: 2023-03-13
Rated 5 out of 5 by from TurboTax is my go to program for taxes Working through the questions was easy. When I had a problem, the help person was knowledgeable and solved my issues.
Date published: 2023-03-13
Rated 4 out of 5 by from State return no longer free Turbo tax itself has gotten easier to manage. But, now you have to pay $59 to efile state tax where before there was 1 free filing. Also, the use a third party to send your refund if you have one. That costs an additional $39. All for filing your taxes, something that the government already has all the data on but makes its citizens do.
Date published: 2023-03-13
Rated 5 out of 5 by from Turbo Tax: Quick and Easy Been using Turbo Tax for many years. It has never let me down
Date published: 2023-03-13
Rated 4 out of 5 by from Turbo Tax is good I like Turbo Tax but is still a little high for two retired teachers.
Date published: 2023-03-13
Rated 5 out of 5 by from TurboTax is amazing. So simple and quick to use. TurboTax is by far the easiest tax service to deal with.
Date published: 2023-03-13
Rated 4 out of 5 by from Overall good - but city returns need improvement Overall good experience. The help explanations are very useful. However, the last 2 times I've used TT, the city returns needs improvement. The city sections are confusing, it's hard to tell if you're doing your spouse or yours, and the allocation piece is not intuitive. Plus, when it generates the final forms that are submitted / printed, the two cities (one for me, one for my wife's work) forms are intermingled - it's not all the pages for city 1 and then all the pages for city 2. Greatly increase risk of mailing wrong pages or missing some.
Date published: 2023-03-13
Rated 5 out of 5 by from Helpful I continue to use TurboTax as it is generally helpful and and having it's tools and options gives me a added layer of security knowing I'm not just doing it myself. While the Premier level is a bit pricey for someone like me who has limited returns, it was very useful to be able to talk to an expert and be doubly sure my info was correct.
Date published: 2023-03-13
All TurboTax® Offerings Reviews - Page 6938
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from User Friendly The online program is easy to use and provides helpful information, suggestions, and additional tips to help complete your return successfully.
Date published: 2023-03-13
Rated 4 out of 5 by from Turbo Tax is Great and Convenient I been using turbo tax since i started to do my own taxes and it has never failed me.
Date published: 2023-03-13
Rated 4 out of 5 by from A very good product. Easy to use I have used this product for several years. It is complete and easy to use. I have tried another product and it was confusing.
Date published: 2023-03-13
Rated 5 out of 5 by from TurboTax is my go to program for taxes Working through the questions was easy. When I had a problem, the help person was knowledgeable and solved my issues.
Date published: 2023-03-13
Rated 4 out of 5 by from State return no longer free Turbo tax itself has gotten easier to manage. But, now you have to pay $59 to efile state tax where before there was 1 free filing. Also, the use a third party to send your refund if you have one. That costs an additional $39. All for filing your taxes, something that the government already has all the data on but makes its citizens do.
Date published: 2023-03-13
Rated 5 out of 5 by from Turbo Tax: Quick and Easy Been using Turbo Tax for many years. It has never let me down
Date published: 2023-03-13
Rated 4 out of 5 by from Turbo Tax is good I like Turbo Tax but is still a little high for two retired teachers.
Date published: 2023-03-13
Rated 5 out of 5 by from TurboTax is amazing. So simple and quick to use. TurboTax is by far the easiest tax service to deal with.
Date published: 2023-03-13
Rated 4 out of 5 by from Overall good - but city returns need improvement Overall good experience. The help explanations are very useful. However, the last 2 times I've used TT, the city returns needs improvement. The city sections are confusing, it's hard to tell if you're doing your spouse or yours, and the allocation piece is not intuitive. Plus, when it generates the final forms that are submitted / printed, the two cities (one for me, one for my wife's work) forms are intermingled - it's not all the pages for city 1 and then all the pages for city 2. Greatly increase risk of mailing wrong pages or missing some.
Date published: 2023-03-13
Rated 5 out of 5 by from Helpful I continue to use TurboTax as it is generally helpful and and having it's tools and options gives me a added layer of security knowing I'm not just doing it myself. While the Premier level is a bit pricey for someone like me who has limited returns, it was very useful to be able to talk to an expert and be doubly sure my info was correct.
Date published: 2023-03-13
All TurboTax® Offerings Reviews - Page 6938