TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 3 out of 5 by from Turbo tax is OK I did not like that many of the pages asked one (1) question and the then I had to scroll down off the screen for 'continue'. (On a PC) A list would be better for me. (Some of your pages were this way. Even though we were filing jointly the software wanted an AGI for my spouse too? Did not say it was same as mine. Was not warned that a decimal at the end of the AGI would invalidate the match for the IRS The specialist (Monica)who fielded my inquiry was most helpful. Here is hoping what she found will fix it. (Have not heard back from IRS yet)
Date published: 2022-02-25
Rated 5 out of 5 by from Makes everything so simple! It takes all the guess work out, and reduces my anxiety.
Date published: 2022-02-25
Rated 4 out of 5 by from Turbo Tax was Awesome easy to navigate and complete myfirst in years without a tax service
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo Tax does the trick for me I used to do my taxes manually. When I got my first copy of Turbo Tax, I noticed that it did taxes exactly as I did manually, but with better handwriting. I have been using it ever since
Date published: 2022-02-25
Rated 5 out of 5 by from Amazig Help! TurboTax has made it so easy for me to understand and correct any errors made. They provide detailed videos with, amazing service. I am new to all this and this has been such an amazing experience. I can't be any more pleased with the results. Thank you soooo much TurboTax!
Date published: 2022-02-25
Rated 5 out of 5 by from Never had a problem NOTHING TO SAY. I HAVE NIT HAD A ISSUE WITH TURBO TAX.
Date published: 2022-02-25
Rated 5 out of 5 by from TURBOTAX ROCKS! Thank you so much! Filing with Turbo Tax was fast and easy!
Date published: 2022-02-25
Rated 5 out of 5 by from Super easy and fair This is my 7th year using Turbo Tax and I have yet to be dissapointed. Still very easy to use and I know my refund amount fair as well. Allow you to get the maximum you can get very helpful assistance as well.
Date published: 2022-02-25
Rated 5 out of 5 by from Super Easy The option to have a CPA do my taxes through Turbo Tax was terrific. The service was simple and the CPA was professional, easy to follow, and communicated timely.
Date published: 2022-02-25
Rated 1 out of 5 by from Where are the forms? If you have a stupid simple return. Probably Ok. If you have anything interesting, not so much. Had to wait for simple forms for weeks! Why? They weren't expecting people to buy EVs? Bought TT at Costco. Updates weren't automatic. Had me start from scratch after each update!!!! Close TT. Reopen the File. They must be new to selling software. Explanations are minimal. Echo federal sites. No insight or help. Review asks questions without any help or context. No examples.
Date published: 2022-02-25
All TurboTax® Offerings Reviews - Page 6895
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo tax is OK I did not like that many of the pages asked one (1) question and the then I had to scroll down off the screen for 'continue'. (On a PC) A list would be better for me. (Some of your pages were this way. Even though we were filing jointly the software wanted an AGI for my spouse too? Did not say it was same as mine. Was not warned that a decimal at the end of the AGI would invalidate the match for the IRS The specialist (Monica)who fielded my inquiry was most helpful. Here is hoping what she found will fix it. (Have not heard back from IRS yet)
Date published: 2022-02-25
Rated 5 out of 5 by from Makes everything so simple! It takes all the guess work out, and reduces my anxiety.
Date published: 2022-02-25
Rated 4 out of 5 by from Turbo Tax was Awesome easy to navigate and complete myfirst in years without a tax service
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo Tax does the trick for me I used to do my taxes manually. When I got my first copy of Turbo Tax, I noticed that it did taxes exactly as I did manually, but with better handwriting. I have been using it ever since
Date published: 2022-02-25
Rated 5 out of 5 by from Amazig Help! TurboTax has made it so easy for me to understand and correct any errors made. They provide detailed videos with, amazing service. I am new to all this and this has been such an amazing experience. I can't be any more pleased with the results. Thank you soooo much TurboTax!
Date published: 2022-02-25
Rated 5 out of 5 by from Never had a problem NOTHING TO SAY. I HAVE NIT HAD A ISSUE WITH TURBO TAX.
Date published: 2022-02-25
Rated 5 out of 5 by from TURBOTAX ROCKS! Thank you so much! Filing with Turbo Tax was fast and easy!
Date published: 2022-02-25
Rated 5 out of 5 by from Super easy and fair This is my 7th year using Turbo Tax and I have yet to be dissapointed. Still very easy to use and I know my refund amount fair as well. Allow you to get the maximum you can get very helpful assistance as well.
Date published: 2022-02-25
Rated 5 out of 5 by from Super Easy The option to have a CPA do my taxes through Turbo Tax was terrific. The service was simple and the CPA was professional, easy to follow, and communicated timely.
Date published: 2022-02-25
Rated 1 out of 5 by from Where are the forms? If you have a stupid simple return. Probably Ok. If you have anything interesting, not so much. Had to wait for simple forms for weeks! Why? They weren't expecting people to buy EVs? Bought TT at Costco. Updates weren't automatic. Had me start from scratch after each update!!!! Close TT. Reopen the File. They must be new to selling software. Explanations are minimal. Echo federal sites. No insight or help. Review asks questions without any help or context. No examples.
Date published: 2022-02-25
All TurboTax® Offerings Reviews - Page 6895