TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281681 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from 6th Year and loving it Easy to use and fast service. I never have to worry if I am doing it right
Date published: 2021-03-19
Rated 3 out of 5 by from Turbo 2020 - what happened? Have used TurboTax for many years. This year -2020- the directions/ questions were confusing, compared to other years. Had to take time to lookup "the why" many times. Had to dig to get the state estimated taxes backup info calculated - as one example. Hopefully next year will be better.
Date published: 2021-03-19
Rated 5 out of 5 by from Great Tool for Taxes I have used Turbo tax for several years. Makes doing my Tax Refund easier and keeps me organized. I will use it again next year.
Date published: 2021-03-19
Rated 5 out of 5 by from TURBO TAX IS AWSOME It was an easy experience for a first timer. I thought I would struggle but in the end was easier than I thought.
Date published: 2021-03-19
Rated 1 out of 5 by from Confusing Hard to navigate and doesn't explain steps throughout. It's easy to put in wrong information
Date published: 2021-03-19
Rated 5 out of 5 by from Nice n Easy gents Wow..... what a pleasant surprise. It was fun, easy, and convenient. All in one place. Boy, how things have changed. Way to go Turbo bro! man....what a service!
Date published: 2021-03-19
Rated 4 out of 5 by from Good Good not many difficulties well informed, patient.
Date published: 2021-03-19
Rated 5 out of 5 by from So Easy Turbo tax walked me through each section and situation, making it easy to file my taxes. Tax laws change all the time so it was nice to be able to take advantage of the expertise this gave me
Date published: 2021-03-19
Rated 2 out of 5 by from No Mac version and major error I will never understand why you all can't create a business version for Mac. I hate Windows, yet am forced to use my old Windows computer in order to file. I wish SO MUCH that you all would just make a downloadable version for Apple products!! And the glitch in the Virginia 502A form is ridiculous. I spent way too long trying to figure out why I couldn't get the state filings to transmit. I finally found the answer, and was able to go around the glitch, but this was a headache.
Date published: 2021-03-19
Rated 5 out of 5 by from Turbo Tax was easy to follow It was very easy to follow and very self explanitory
Date published: 2021-03-19
All TurboTax® Offerings Reviews - Page 6835
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from 6th Year and loving it Easy to use and fast service. I never have to worry if I am doing it right
Date published: 2021-03-19
Rated 3 out of 5 by from Turbo 2020 - what happened? Have used TurboTax for many years. This year -2020- the directions/ questions were confusing, compared to other years. Had to take time to lookup "the why" many times. Had to dig to get the state estimated taxes backup info calculated - as one example. Hopefully next year will be better.
Date published: 2021-03-19
Rated 5 out of 5 by from Great Tool for Taxes I have used Turbo tax for several years. Makes doing my Tax Refund easier and keeps me organized. I will use it again next year.
Date published: 2021-03-19
Rated 5 out of 5 by from TURBO TAX IS AWSOME It was an easy experience for a first timer. I thought I would struggle but in the end was easier than I thought.
Date published: 2021-03-19
Rated 1 out of 5 by from Confusing Hard to navigate and doesn't explain steps throughout. It's easy to put in wrong information
Date published: 2021-03-19
Rated 5 out of 5 by from Nice n Easy gents Wow..... what a pleasant surprise. It was fun, easy, and convenient. All in one place. Boy, how things have changed. Way to go Turbo bro! man....what a service!
Date published: 2021-03-19
Rated 4 out of 5 by from Good Good not many difficulties well informed, patient.
Date published: 2021-03-19
Rated 5 out of 5 by from So Easy Turbo tax walked me through each section and situation, making it easy to file my taxes. Tax laws change all the time so it was nice to be able to take advantage of the expertise this gave me
Date published: 2021-03-19
Rated 2 out of 5 by from No Mac version and major error I will never understand why you all can't create a business version for Mac. I hate Windows, yet am forced to use my old Windows computer in order to file. I wish SO MUCH that you all would just make a downloadable version for Apple products!! And the glitch in the Virginia 502A form is ridiculous. I spent way too long trying to figure out why I couldn't get the state filings to transmit. I finally found the answer, and was able to go around the glitch, but this was a headache.
Date published: 2021-03-19
Rated 5 out of 5 by from Turbo Tax was easy to follow It was very easy to follow and very self explanitory
Date published: 2021-03-19
All TurboTax® Offerings Reviews - Page 6835