TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294023 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Easy to process through Easy to follow through the prompts. Easily identifies what is needed. Love the easy "pick back up where you left off " option when you have to stop / start your taxes. Do wish there was a discount offered for repeat customers who select higher end options.
Date published: 2022-02-27
Rated 5 out of 5 by from Easy experience The process was easy to follow. Done in less than an hour.
Date published: 2022-02-27
Rated 5 out of 5 by from TurboTax is very easy to use Excellent User Experience. Convenience of filing Federal and State Tax together. It would be nice if the user had the option of having a "SAVE" button while filling the forms so that we can stop mid-way though filling. Although TurboTax does this automatically, there is no feedback to the user that this is happening in the background.
Date published: 2022-02-27
Rated 5 out of 5 by from this was great it was easy to use. thank you. yay. taxes r fun. good luck with future tax reforms that end your lecherous business model.
Date published: 2022-02-27
Rated 5 out of 5 by from love turbotax I have been using Turbo Tax for several years now and I love it. It is super easy to use and I have never had a probably with using it. It has easy step by steps instructions and even if you still need further direction or clarification you can find it with their help buttons.
Date published: 2022-02-27
Rated 4 out of 5 by from Turbo Tax is top rated. Needs improvement. The overall experience is good. A bit problematic when trying to import tax forms from a brokerage and the form are not yet ready. The message is unclear. also a bit difficult to get the expert reviews early in the tax filing season. The phone advice was excellent though.
Date published: 2022-02-27
Rated 4 out of 5 by from great product it took longer than expected. need to look into hsa had to pay taxes on it
Date published: 2022-02-27
Rated 5 out of 5 by from it's awesome! enjoyed the easy to do forms. It makes doing tax's easily'
Date published: 2022-02-27
Rated 4 out of 5 by from it makes things easier and quick run in to some trouble but the live support walked me through it and now I'm done
Date published: 2022-02-27
Rated 5 out of 5 by from Another great experience!! This is my 8th year with Turbo Tax and it was another great experience!
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6798
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to process through Easy to follow through the prompts. Easily identifies what is needed. Love the easy "pick back up where you left off " option when you have to stop / start your taxes. Do wish there was a discount offered for repeat customers who select higher end options.
Date published: 2022-02-27
Rated 5 out of 5 by from Easy experience The process was easy to follow. Done in less than an hour.
Date published: 2022-02-27
Rated 5 out of 5 by from TurboTax is very easy to use Excellent User Experience. Convenience of filing Federal and State Tax together. It would be nice if the user had the option of having a "SAVE" button while filling the forms so that we can stop mid-way though filling. Although TurboTax does this automatically, there is no feedback to the user that this is happening in the background.
Date published: 2022-02-27
Rated 5 out of 5 by from this was great it was easy to use. thank you. yay. taxes r fun. good luck with future tax reforms that end your lecherous business model.
Date published: 2022-02-27
Rated 5 out of 5 by from love turbotax I have been using Turbo Tax for several years now and I love it. It is super easy to use and I have never had a probably with using it. It has easy step by steps instructions and even if you still need further direction or clarification you can find it with their help buttons.
Date published: 2022-02-27
Rated 4 out of 5 by from Turbo Tax is top rated. Needs improvement. The overall experience is good. A bit problematic when trying to import tax forms from a brokerage and the form are not yet ready. The message is unclear. also a bit difficult to get the expert reviews early in the tax filing season. The phone advice was excellent though.
Date published: 2022-02-27
Rated 4 out of 5 by from great product it took longer than expected. need to look into hsa had to pay taxes on it
Date published: 2022-02-27
Rated 5 out of 5 by from it's awesome! enjoyed the easy to do forms. It makes doing tax's easily'
Date published: 2022-02-27
Rated 4 out of 5 by from it makes things easier and quick run in to some trouble but the live support walked me through it and now I'm done
Date published: 2022-02-27
Rated 5 out of 5 by from Another great experience!! This is my 8th year with Turbo Tax and it was another great experience!
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6798