TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Great program, easy to use, and help available I am so thankful for the team and the help that they gave me.
Date published: 2021-03-12
Rated 4 out of 5 by from Turbotax is good but doesnt handle refinance well Turbotax is a great tool to conveniently file taxes year after year. But it has a major issue with handling refinanced home mortgage. A refinanced mortgage causes multiple1098 forms to be generated: old lender, transfer lender, new lender. This causes the software to double up the mortgage debt by mistake. Legally, the allowed deduction is a ratio of 750k to mortgage debt. So if debt is miscalculated to be double, the ratio is halved. So, compared to previous year, only half the mortgage interest deduction was applied. I had to debug this issue for several hours before I found help in the manual. Basically, summarize all 1098 info and enter them as one consolidated form. Then the software does the right deduction.
Date published: 2021-03-12
Rated 5 out of 5 by from very fast did my taxes very fast and it was easy. loved it didnt have to go out did straight from my home.
Date published: 2021-03-12
Rated 5 out of 5 by from They are awesome They are awesome they were there for me anytime I needed them no matter what time it was to help me they would stay with me until the end
Date published: 2021-03-12
Rated 2 out of 5 by from Turbo Tax really gone down hill from 2019 to 2021 I just wanted to print my complete filled out forms like I have for years. But nope, have to log out, log back on, find my file, print. Yep Turbo Tax just lost me a customer, HA and on the first year I paid to use it. Great Job Guys !
Date published: 2021-03-12
Rated 5 out of 5 by from TurboTax is the Best! Have used Deluxe version for many years. It's easy to understand, easy to follow, and my outcome is always good. I recommend it to everyone.
Date published: 2021-03-12
Rated 5 out of 5 by from Turbo Tax I have used Turbo Tax for the past three years I like how easy it is to use.
Date published: 2021-03-12
Rated 3 out of 5 by from not as easy I figured out the problem myself so that i could e-file
Date published: 2021-03-12
Rated 5 out of 5 by from Helping Double Full Time Student and Mom of Three The daunting task of filing my taxes was made easy for the 5th year in a row. As a double full time student and mom of three I was able to efficiently file my taxes with two little ones on my legs. Knowing the whole time that if I needed any assistance that a representative was available gave me more confidence before e-filing. I love TurboTax and will continue using it each year for the comfort and convenience.
Date published: 2021-03-12
Rated 5 out of 5 by from Got the taxes done in about 4 hours/ Could not figure out how to apply the refund to next year's estimated taxes. Some how missed in the interview section
Date published: 2021-03-12
All TurboTax® Offerings Reviews - Page 6798
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great program, easy to use, and help available I am so thankful for the team and the help that they gave me.
Date published: 2021-03-12
Rated 4 out of 5 by from Turbotax is good but doesnt handle refinance well Turbotax is a great tool to conveniently file taxes year after year. But it has a major issue with handling refinanced home mortgage. A refinanced mortgage causes multiple1098 forms to be generated: old lender, transfer lender, new lender. This causes the software to double up the mortgage debt by mistake. Legally, the allowed deduction is a ratio of 750k to mortgage debt. So if debt is miscalculated to be double, the ratio is halved. So, compared to previous year, only half the mortgage interest deduction was applied. I had to debug this issue for several hours before I found help in the manual. Basically, summarize all 1098 info and enter them as one consolidated form. Then the software does the right deduction.
Date published: 2021-03-12
Rated 5 out of 5 by from very fast did my taxes very fast and it was easy. loved it didnt have to go out did straight from my home.
Date published: 2021-03-12
Rated 5 out of 5 by from They are awesome They are awesome they were there for me anytime I needed them no matter what time it was to help me they would stay with me until the end
Date published: 2021-03-12
Rated 2 out of 5 by from Turbo Tax really gone down hill from 2019 to 2021 I just wanted to print my complete filled out forms like I have for years. But nope, have to log out, log back on, find my file, print. Yep Turbo Tax just lost me a customer, HA and on the first year I paid to use it. Great Job Guys !
Date published: 2021-03-12
Rated 5 out of 5 by from TurboTax is the Best! Have used Deluxe version for many years. It's easy to understand, easy to follow, and my outcome is always good. I recommend it to everyone.
Date published: 2021-03-12
Rated 5 out of 5 by from Turbo Tax I have used Turbo Tax for the past three years I like how easy it is to use.
Date published: 2021-03-12
Rated 3 out of 5 by from not as easy I figured out the problem myself so that i could e-file
Date published: 2021-03-12
Rated 5 out of 5 by from Helping Double Full Time Student and Mom of Three The daunting task of filing my taxes was made easy for the 5th year in a row. As a double full time student and mom of three I was able to efficiently file my taxes with two little ones on my legs. Knowing the whole time that if I needed any assistance that a representative was available gave me more confidence before e-filing. I love TurboTax and will continue using it each year for the comfort and convenience.
Date published: 2021-03-12
Rated 5 out of 5 by from Got the taxes done in about 4 hours/ Could not figure out how to apply the refund to next year's estimated taxes. Some how missed in the interview section
Date published: 2021-03-12
All TurboTax® Offerings Reviews - Page 6798