TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 2 out of 5 by from Good program, but needs fundamental fixes Pasting in a password into an account to download 1099R is disabled. Pasting my tough password is needed to enhance password security. Not allowing that puts my password at risk. Accessibility functionality is non-existent. No ability to zoom the text or enlarge ALL of the data/text on the screen from within the app. This is a gross oversight.
Date published: 2023-03-12
Rated 5 out of 5 by from Excellent TurboTax I was anxious and hesitant before seeking TurboTax full service premium, because I've heard and read about it for years but felt uncertain about how it would turn out. To my surprise, this is one of the best tax service experience I've ever had. Maria, the tax expert, was professional, knowledgeable, and patient, she effortlessly helped me navigate through my tax filing matters, I couldn't be happier. Next year I'll have TurboTax file my tax again. Many thanks to TurboTax and Maria.
Date published: 2023-03-12
Rated 1 out of 5 by from Expensive and misses information Expensive and misses information. Manual effort is not worth price.
Date published: 2023-03-12
Rated 2 out of 5 by from Marginal This is the second year in a row I am unable to file electronically due to an AGI Error. I enter the correct AGI and it still will not let me file electronically. This is a significant problem. If I can not file Federal electronically I also can not file State electronically. Trying to get a refund of fees from Turbo Tax is next to impossible.
Date published: 2023-03-12
Rated 5 out of 5 by from It was very resourceful All info was helpful, Very nice, very easy to use.
Date published: 2023-03-12
Rated 4 out of 5 by from Easy to maneuver. Good and easy to follow Instructions through out the experience.
Date published: 2023-03-12
Rated 5 out of 5 by from Very easy for us to file We had no problem to follow the step by step instructions
Date published: 2023-03-12
Rated 5 out of 5 by from EASE OF USE Turbo Tax is a very user friendly program. Highly recommend.
Date published: 2023-03-12
Rated 5 out of 5 by from great software Good software easy to use..............work great.
Date published: 2023-03-12
Rated 5 out of 5 by from Used many years I never had any issues. Very intuitive. Recommend to all, price is steady as well.
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 6725
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Good program, but needs fundamental fixes Pasting in a password into an account to download 1099R is disabled. Pasting my tough password is needed to enhance password security. Not allowing that puts my password at risk. Accessibility functionality is non-existent. No ability to zoom the text or enlarge ALL of the data/text on the screen from within the app. This is a gross oversight.
Date published: 2023-03-12
Rated 5 out of 5 by from Excellent TurboTax I was anxious and hesitant before seeking TurboTax full service premium, because I've heard and read about it for years but felt uncertain about how it would turn out. To my surprise, this is one of the best tax service experience I've ever had. Maria, the tax expert, was professional, knowledgeable, and patient, she effortlessly helped me navigate through my tax filing matters, I couldn't be happier. Next year I'll have TurboTax file my tax again. Many thanks to TurboTax and Maria.
Date published: 2023-03-12
Rated 1 out of 5 by from Expensive and misses information Expensive and misses information. Manual effort is not worth price.
Date published: 2023-03-12
Rated 2 out of 5 by from Marginal This is the second year in a row I am unable to file electronically due to an AGI Error. I enter the correct AGI and it still will not let me file electronically. This is a significant problem. If I can not file Federal electronically I also can not file State electronically. Trying to get a refund of fees from Turbo Tax is next to impossible.
Date published: 2023-03-12
Rated 5 out of 5 by from It was very resourceful All info was helpful, Very nice, very easy to use.
Date published: 2023-03-12
Rated 4 out of 5 by from Easy to maneuver. Good and easy to follow Instructions through out the experience.
Date published: 2023-03-12
Rated 5 out of 5 by from Very easy for us to file We had no problem to follow the step by step instructions
Date published: 2023-03-12
Rated 5 out of 5 by from EASE OF USE Turbo Tax is a very user friendly program. Highly recommend.
Date published: 2023-03-12
Rated 5 out of 5 by from great software Good software easy to use..............work great.
Date published: 2023-03-12
Rated 5 out of 5 by from Used many years I never had any issues. Very intuitive. Recommend to all, price is steady as well.
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 6725