TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281639 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo Tax is great! It was very quick and easy, I recommend this site!
Date published: 2021-03-14
Rated 5 out of 5 by from EASY and Quick product was simple, quick, and easy to understand.
Date published: 2021-03-14
Rated 1 out of 5 by from TurboTax Failed Us This Year WHAT IN THE WORLD? In a year when the vast majority of small businesses received PPP and EIDL loans and forgiveness, TurboTax gave us no guidance whatsoever on how to handle these things in our 2020 s-corp 1120-S taxes. If I had known this, I would not have purchased it this year. You have one job when you sell business tax preparation software - to tell us how to enter our information into the tax forms. You failed - big time. I believe this will be my last year of using TurboTax business after 15 years of using it for multiple businesses. Why pay for it if I have to figure out everything myself anyway?
Date published: 2021-03-14
Rated 2 out of 5 by from Erroneously listed recharacterization as taxable Turbotax erroneously listed a recharacterization from a Roth IRA to a regular IRA as a taxable event. One of their experts on the forum also made this mistake. In total, they cost is $232, which will require an amendment (input manually) to fix. Not impressed, a recharacterization is pretty standard. Reddit did a better job than their "professionals".
Date published: 2021-03-14
Rated 4 out of 5 by from good Very easy To use would use next year as well. Thank you guys for your support.
Date published: 2021-03-14
Rated 5 out of 5 by from LOVE IT!!! Easy to use and fast! I do not have time to go to an actual location to do my taxes. So using Turbotax online is way more convenient.
Date published: 2021-03-14
Rated 4 out of 5 by from good nice work and easy should be updated with the last IRS roles 2021
Date published: 2021-03-14
Rated 4 out of 5 by from i guess alright. never did this stuff before, things started ok, then went down do to issews. but things happen , im 48 years old and this is my frist time doing this . been away for23 years, missed out on alot in life, now im just trying to be a little bit country with my girl and make ends meat. hurtting. been waitting a wile on this help. hope things work out for the best. thank you.
Date published: 2021-03-14
Rated 5 out of 5 by from turbo tax is easy I love how it walks you through every single detail!
Date published: 2021-03-14
Rated 5 out of 5 by from Easy Experience Was relatively quick and simple. Would recommend to anyone that doesn't think they have anything crazy in their taxes.
Date published: 2021-03-14
All TurboTax® Offerings Reviews - Page 6723
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is great! It was very quick and easy, I recommend this site!
Date published: 2021-03-14
Rated 5 out of 5 by from EASY and Quick product was simple, quick, and easy to understand.
Date published: 2021-03-14
Rated 1 out of 5 by from TurboTax Failed Us This Year WHAT IN THE WORLD? In a year when the vast majority of small businesses received PPP and EIDL loans and forgiveness, TurboTax gave us no guidance whatsoever on how to handle these things in our 2020 s-corp 1120-S taxes. If I had known this, I would not have purchased it this year. You have one job when you sell business tax preparation software - to tell us how to enter our information into the tax forms. You failed - big time. I believe this will be my last year of using TurboTax business after 15 years of using it for multiple businesses. Why pay for it if I have to figure out everything myself anyway?
Date published: 2021-03-14
Rated 2 out of 5 by from Erroneously listed recharacterization as taxable Turbotax erroneously listed a recharacterization from a Roth IRA to a regular IRA as a taxable event. One of their experts on the forum also made this mistake. In total, they cost is $232, which will require an amendment (input manually) to fix. Not impressed, a recharacterization is pretty standard. Reddit did a better job than their "professionals".
Date published: 2021-03-14
Rated 4 out of 5 by from good Very easy To use would use next year as well. Thank you guys for your support.
Date published: 2021-03-14
Rated 5 out of 5 by from LOVE IT!!! Easy to use and fast! I do not have time to go to an actual location to do my taxes. So using Turbotax online is way more convenient.
Date published: 2021-03-14
Rated 4 out of 5 by from good nice work and easy should be updated with the last IRS roles 2021
Date published: 2021-03-14
Rated 4 out of 5 by from i guess alright. never did this stuff before, things started ok, then went down do to issews. but things happen , im 48 years old and this is my frist time doing this . been away for23 years, missed out on alot in life, now im just trying to be a little bit country with my girl and make ends meat. hurtting. been waitting a wile on this help. hope things work out for the best. thank you.
Date published: 2021-03-14
Rated 5 out of 5 by from turbo tax is easy I love how it walks you through every single detail!
Date published: 2021-03-14
Rated 5 out of 5 by from Easy Experience Was relatively quick and simple. Would recommend to anyone that doesn't think they have anything crazy in their taxes.
Date published: 2021-03-14
All TurboTax® Offerings Reviews - Page 6723