TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by
grassy123456 from
Toooooo Expensive
Had me upgrade and I didn't want to but had to...don't appreciate that and unacceptable....
Date published: 2022-04-01
Rated 5 out of 5 by
Aryyy from
Easy and Fast!!
The live Experts team was very helpful, it only took few minutes to help me to fix some errors.
Date published: 2022-04-01
Rated 5 out of 5 by
sweettie81 from
Love my Turbo Tax
Love that I can always depend on this service year after year.
Date published: 2022-04-01
Rated 4 out of 5 by
RanaD from
A little confusing, but overall great.
Overall, this is a great product and definitely easier than filing by paper. Had a little confusion with the screen flows where prior to importing in this year's tax documents, was presented with a screen that said it needs review. Should have first taken me through the import and then shown summary. Also, after completing with live tax expert, the screen had no button for next action to take. Luckily, I was on with the live expert who showed work around. And experience with live expert was great. Definitely gave me more confidence before actually filing.
Date published: 2022-04-01
Rated 5 out of 5 by
1955SrHays from
Turbo Tax ease of use
We have used TT for many years and find it easier than making appointments and bringing all documents to an agent
Date published: 2022-04-01
Rated 4 out of 5 by
Glennzo24 from
First time filing with Turbo Tax
The messaging part of the system needs to be updated. The Tax Preparer was sending me messages that she had completed my return and wanted to set up a time to talk, but each time I received an email and logged on to only see the screen saying that she was still preparing my taxes. This delayed speaking with her by five days and should be looked into and fixed.
Date published: 2022-04-01
Rated 5 out of 5 by
bea60 from
easy
Taxes were easy to understand, file and easy to use.
Date published: 2022-04-01
Rated 5 out of 5 by
Sue1954 from
Turbo Tax is efficient!
Turbo Tax steered me to itemize deductions for a bigger refund!
Date published: 2022-04-01
Rated 5 out of 5 by
Freddie the queen from
It is great
I had my Cheryl to assist she exceeded my expectation, she was very professional, courteous and attentive to my question. You have a gem
Date published: 2022-04-01
Rated 5 out of 5 by
ket18 from
Turbotax is amazing
Pat was my live expert today and she was absolutely amazing, so patient and kind. I would 100% use her again!
All TurboTax® Offerings Reviews - Page 6705
Date published: 2022-04-01
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
grassy123456 from
Toooooo Expensive
Had me upgrade and I didn't want to but had to...don't appreciate that and unacceptable....
Date published: 2022-04-01
Rated 5 out of 5 by
Aryyy from
Easy and Fast!!
The live Experts team was very helpful, it only took few minutes to help me to fix some errors.
Date published: 2022-04-01
Rated 5 out of 5 by
sweettie81 from
Love my Turbo Tax
Love that I can always depend on this service year after year.
Date published: 2022-04-01
Rated 4 out of 5 by
RanaD from
A little confusing, but overall great.
Overall, this is a great product and definitely easier than filing by paper. Had a little confusion with the screen flows where prior to importing in this year's tax documents, was presented with a screen that said it needs review. Should have first taken me through the import and then shown summary. Also, after completing with live tax expert, the screen had no button for next action to take. Luckily, I was on with the live expert who showed work around. And experience with live expert was great. Definitely gave me more confidence before actually filing.
Date published: 2022-04-01
Rated 5 out of 5 by
1955SrHays from
Turbo Tax ease of use
We have used TT for many years and find it easier than making appointments and bringing all documents to an agent
Date published: 2022-04-01
Rated 4 out of 5 by
Glennzo24 from
First time filing with Turbo Tax
The messaging part of the system needs to be updated. The Tax Preparer was sending me messages that she had completed my return and wanted to set up a time to talk, but each time I received an email and logged on to only see the screen saying that she was still preparing my taxes. This delayed speaking with her by five days and should be looked into and fixed.
Date published: 2022-04-01
Rated 5 out of 5 by
bea60 from
easy
Taxes were easy to understand, file and easy to use.
Date published: 2022-04-01
Rated 5 out of 5 by
Sue1954 from
Turbo Tax is efficient!
Turbo Tax steered me to itemize deductions for a bigger refund!
Date published: 2022-04-01
Rated 5 out of 5 by
Freddie the queen from
It is great
I had my Cheryl to assist she exceeded my expectation, she was very professional, courteous and attentive to my question. You have a gem
Date published: 2022-04-01
Rated 5 out of 5 by
ket18 from
Turbotax is amazing
Pat was my live expert today and she was absolutely amazing, so patient and kind. I would 100% use her again!
All TurboTax® Offerings Reviews - Page 6705
Date published: 2022-04-01