TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from The e-filing process is terrible The efiling process is terrible! The data in the return was 100% accurate but it kept getting rejected. Very annoying and time consuming. Ultimately just sent in the returns manually and hoped that one or the other will make it in! VERY DISAPPOINTED as this should have been the easiest part of the process!
Date published: 2021-05-17
Rated 1 out of 5 by from Stupid Expensive Why do I have to pay $60 to tell the IRS what it already knows?
Date published: 2021-05-17
Rated 2 out of 5 by from convenient but filing glitch I really appreciate how you can go through all the deducitons and credits. The explain links help a lot. However, Turbo Taz kept rejecting my return even though I checked my AGI like 5 ties.
Date published: 2021-05-17
Rated 4 out of 5 by from Turbotax Very Good Good updates to make entering K1 information. Can improve by providing better instructions on foreign tax payment information. However, standard personal income & deduction info gathering is very straighforward.
Date published: 2021-05-17
Rated 5 out of 5 by from Easy to use and helpful Walked through the steps easily and provided detailed explanations.
Date published: 2021-05-17
Rated 5 out of 5 by from I have used TT for 15-years. In all that time I've never had a problem. I use the "walk me through everything" process. That way I don't miss anything. It takes longer but I always get the right refund. I love the review and check for errors functions to ensure that the IRS won't find errors. The best part is by using Turbo Tax I have never been audited (maybe I'm just lucky but I believe TT software has a positive reputation with the IRS that helps keeping me audit free).
Date published: 2021-05-17
Rated 5 out of 5 by from used it for years love that it's set up to guide you step by step. when you're not sure about somethip it defines it for you.
Date published: 2021-05-17
Rated 3 out of 5 by from TurboTax Pushes Unnecessary efile for State It is absolutely ridiculous to charge for state returns with no payment or refund. The software makes it difficult to print the state return for mailing. It should be easier to print the state return in this case.
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax eases the pressure! Loved the LIVE Experts the best. They answered my questions to where I could understand.
Date published: 2021-05-17
Rated 5 out of 5 by from I love TurboTax Extremely user friendly. Super quick to use, never fails
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 671
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from The e-filing process is terrible The efiling process is terrible! The data in the return was 100% accurate but it kept getting rejected. Very annoying and time consuming. Ultimately just sent in the returns manually and hoped that one or the other will make it in! VERY DISAPPOINTED as this should have been the easiest part of the process!
Date published: 2021-05-17
Rated 1 out of 5 by from Stupid Expensive Why do I have to pay $60 to tell the IRS what it already knows?
Date published: 2021-05-17
Rated 2 out of 5 by from convenient but filing glitch I really appreciate how you can go through all the deducitons and credits. The explain links help a lot. However, Turbo Taz kept rejecting my return even though I checked my AGI like 5 ties.
Date published: 2021-05-17
Rated 4 out of 5 by from Turbotax Very Good Good updates to make entering K1 information. Can improve by providing better instructions on foreign tax payment information. However, standard personal income & deduction info gathering is very straighforward.
Date published: 2021-05-17
Rated 5 out of 5 by from Easy to use and helpful Walked through the steps easily and provided detailed explanations.
Date published: 2021-05-17
Rated 5 out of 5 by from I have used TT for 15-years. In all that time I've never had a problem. I use the "walk me through everything" process. That way I don't miss anything. It takes longer but I always get the right refund. I love the review and check for errors functions to ensure that the IRS won't find errors. The best part is by using Turbo Tax I have never been audited (maybe I'm just lucky but I believe TT software has a positive reputation with the IRS that helps keeping me audit free).
Date published: 2021-05-17
Rated 5 out of 5 by from used it for years love that it's set up to guide you step by step. when you're not sure about somethip it defines it for you.
Date published: 2021-05-17
Rated 3 out of 5 by from TurboTax Pushes Unnecessary efile for State It is absolutely ridiculous to charge for state returns with no payment or refund. The software makes it difficult to print the state return for mailing. It should be easier to print the state return in this case.
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax eases the pressure! Loved the LIVE Experts the best. They answered my questions to where I could understand.
Date published: 2021-05-17
Rated 5 out of 5 by from I love TurboTax Extremely user friendly. Super quick to use, never fails
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 671